Jim Norton T-Town Chevrolet - Service Center

Polite, fast & good customer service skills Every time I come in for my schedule oil change... The service techs are zealous in serving customers. they are right on the job soon as u pull up. Every time I come in for my schedule oil change... The service techs are zealous in serving customers. they are right on the job soon as u pull up. More

Disagree with me paying but service was great A cracked condenser is not normal wear and tear and having a vehicle that new require a $1400 repair without some type of accident to me is completel A cracked condenser is not normal wear and tear and having a vehicle that new require a $1400 repair without some type of accident to me is completely unfair. I haVe 4 GM vehicles and each year I replace one and I made the decision I will not be buying GM products based on this incident. The service I received was absolutely amazing I just disagree with why I was paying that much on a vehicle that new Regards, More

Taking good care of customers Excellent and quick work. They changed the oil & fixed a problem and I still made it to my nail appointment. They are friendly & helpful. I’ll be bac Excellent and quick work. They changed the oil & fixed a problem and I still made it to my nail appointment. They are friendly & helpful. I’ll be back. More

Great customer service I gave a 5star because they have the best customer service, they really treat you like family. I didn't leave until I had my vehicle. I gave a 5star because they have the best customer service, they really treat you like family. I didn't leave until I had my vehicle. More

You reversed a repair Originally I came in for a tire rotation, balance, and an oil change. Your service people found a way to add on other services and more cost, but I ha Originally I came in for a tire rotation, balance, and an oil change. Your service people found a way to add on other services and more cost, but I had them done and left. The rotation caused one of the wheels to wobble. I brought it in and they said a balance wasn't done. They moved the offending wheel to the back and said it should be replaced. I brought it in to be replaced, with a request for a new key fob. They couldn't figure out which wheel it was, rotated it back to the front, instead of replacing the wheel like I asked, added on a tune up for more charges, tried to added on a coolant flush (I stopped them absolutely knowing it had been done within the last year and they tried to argue with me about it). I leave the shop and my wheel is wobbling again and more noticable now that it is back up front. It is clear that your service people are trying to take advantage of me because they think I know nothing about cars. My father was a GM employee for 30 years. I know enough about cars to know that I am being taken advantage of. I only go to you all because you have certified mechanics to maintain the agreement that I have it serviced by certified mechanics and anything that goes wrong with the engine is repaired at no cost. I will find other certified mechanics. Your finance people are very friendly. More

Great job Very courteous and very quick turn around. They also wiped down the dash and vacuumed the floors. I was surprised how well the experience was. Very courteous and very quick turn around. They also wiped down the dash and vacuumed the floors. I was surprised how well the experience was. More

Quick and precise. They even vacuumed out my truck, awesome. These guys were who I used to go to, but then the dealership was sold, went with other dealership fo a certain employee. He decided to come back to yo These guys were who I used to go to, but then the dealership was sold, went with other dealership fo a certain employee. He decided to come back to you guys and the experience was alot better. Same great service, less the price. Also vacuuming my Truck was a great touch. I will be returning with my other 2 vehichles for the same great service! More

Always a pleasure Phillip was AWESOME, service was done fast and I was on my way. The waiting area was clean and I LOVE the coffee machine and donuts. Phillip was AWESOME, service was done fast and I was on my way. The waiting area was clean and I LOVE the coffee machine and donuts. More

Oil change I got my first service at Route 66, oil change and tire rotation. Rep was very friendly and helpful. Service was completed quickly and had a great exp I got my first service at Route 66, oil change and tire rotation. Rep was very friendly and helpful. Service was completed quickly and had a great experience More