Jim Norton T-Town Chevrolet - Service Center

Top Notch All service staff were very friendly and professional. From my service technician to the courtesy van driver to the guy sweeping the floor, all spoke All service staff were very friendly and professional. From my service technician to the courtesy van driver to the guy sweeping the floor, all spoke and acknowledged me. Made me feel like I was in good hands. The true test, of course, will be the result of the mechanic's work, which will require several miles driven to determine. But when I left the dealership I was a very happy, satisfied customer. Thank you Route 66 Chevrolet. More

Best Recall work ever done My service Advisor David advised me what to do when I arrived the Next morning to a T and what to expect. David was Spot On. I felt like I was the CEO My service Advisor David advised me what to do when I arrived the Next morning to a T and what to expect. David was Spot On. I felt like I was the CEO of the dealership. He even had my vehicle washed for me. I will be back to buy a Truck from This Dealership all because of David! He was the BEST More

Only lug nuts were left off my passages front tire Service that day was satisfactory . Ken was friendly we were done very quickly. BUT when I called the next day after noticing my passenger side front Service that day was satisfactory . Ken was friendly we were done very quickly. BUT when I called the next day after noticing my passenger side front tire only had two lug nuts they were instructed NOT to rotate my tires Iam not sure if they did and just forgot to put them back on or if they started and realize they weren’t suppose to and forgot them to put them back on . All I got when I called was no way this could of happen because they don’t mess with vehicle until they get instructions . I know that it is a routine thing to rotate tires and it has happen before at a service shop when I have ask not to my husband prefers to do that himself . That is a dangerous thing and I have a 3 yr who was riding in the vehicle that scares me what could of happened . And we have a 45 minute drive home at turnpike speed . More

Service and duramax transmission cooling line mod Service and mod were ok but had multiple greasy finger prints on the headliner above the drivers door. Would appreciate a courtesy detail coupon for Service and mod were ok but had multiple greasy finger prints on the headliner above the drivers door. Would appreciate a courtesy detail coupon for this! More

Great, friendly service After determining the problem, everything was explained clearly. Work was done in a reasonable time and seems to have corrected the issue. Will come After determining the problem, everything was explained clearly. Work was done in a reasonable time and seems to have corrected the issue. Will come back More

Great Service Ken Adams was extremely helpful and professional. Ken explained the work that was completed on the Cruze and that I had a free oil change and did not Ken Adams was extremely helpful and professional. Ken explained the work that was completed on the Cruze and that I had a free oil change and did not need to use my coupon. I am very pleased with the service I received. More

Excellent Love the service excellent personnel lee boyse I enjoyed how fast and easy it was and the the waiting was really nice gold stars excellent Love the service excellent personnel lee boyse I enjoyed how fast and easy it was and the the waiting was really nice gold stars excellent More

Rude and scratched my car very rude people Took my car too get fixed ,got it back with a 3 inch scratch ,they denied it and was rude about it.30,000 camero new and now has a 3 inch scratch .the Took my car too get fixed ,got it back with a 3 inch scratch ,they denied it and was rude about it.30,000 camero new and now has a 3 inch scratch .they want me to pay for the part and free labour.thats bs they told me that's the best offer .I would ever never advise anyone to buy or service your car there More

Pleasant experience My oil change was handled in a timely manner. The people involved were polite and cordial. I didn't have to wait long and the whole experience was a g My oil change was handled in a timely manner. The people involved were polite and cordial. I didn't have to wait long and the whole experience was a good one. More

Going cross country We needed help with shifting problem and Don Hardcastle knew right away what the problem was. Our car was loaded down with luggage and our cat. Don w We needed help with shifting problem and Don Hardcastle knew right away what the problem was. Our car was loaded down with luggage and our cat. Don went out of his way to make sure we and the cat were comfortable while he took care of the car More