Jim Norton T-Town Chevrolet - Service Center

Danny was great Good communication; friendly service; quick turnaround. Girls at service counter were really helpful and the car was finished in one day, faster than Good communication; friendly service; quick turnaround. Girls at service counter were really helpful and the car was finished in one day, faster than I expected. More

Fast service Had a oil change while waiting a guy not sure his name asked me if I wanted a hotdog that was nice I was in and out within an hour thanks Had a oil change while waiting a guy not sure his name asked me if I wanted a hotdog that was nice I was in and out within an hour thanks More

Great experience Everyone was very friendly and helpful from having the car checked in to receiving a courtesy car while they worked on ours. I was kept informed of th Everyone was very friendly and helpful from having the car checked in to receiving a courtesy car while they worked on ours. I was kept informed of the progress the were making and the issues that were needing addressed. I had a set figure in mind for the services provided. They came in under the original cost. Very Pleasant experience. More

Treated with respect As a woman in my 60’s I feel I was treated with respect. They took the time to go over and explain each issue in a professional manner. All of the st As a woman in my 60’s I feel I was treated with respect. They took the time to go over and explain each issue in a professional manner. All of the staff that I interacted with were both friendly and professional. I will take my old car back to them in the future should the need arise. Just hope it’s not soon. More

Not happy with the service I called with an appointment for a oil change at 10:15am. My wife took her car in early, was there at 10:00am. A lady customer pulled in behind her. I called with an appointment for a oil change at 10:15am. My wife took her car in early, was there at 10:00am. A lady customer pulled in behind her. My wife went to the waiting room, my wife informed me that everyone in the waiting room was approached at some point while waiting on her car to be done. The lady that was behind my wife, her car was done and she left, my wife waited 30+ minutes after the other lady left. I am not happy with this kind of service and will be going to different Chevrolet dealer to have our car service for oil changes or maintenance issues. We are in the market for another car for our son, but this incident has me looking at other places for another vehicle and will not be back to Route 66 or refer friends or family More

Fix my seat Lee Boyse and joe Salerno were a great help in keeping my Chevy van running I have made an investment in an Ally long term maintainance contract and f Lee Boyse and joe Salerno were a great help in keeping my Chevy van running I have made an investment in an Ally long term maintainance contract and fell they are helping me very much More

Love Route 66 Your staff was friendly and fast I would recommend all of my friends and family to Route 66 to get a car in to get serviced done to their cars thank y Your staff was friendly and fast I would recommend all of my friends and family to Route 66 to get a car in to get serviced done to their cars thank you Route 66 for always caring about me and my family More

2016 Mustang Although the service was good I didn’t like the fact that I returned the loaner car with the same amount of fuel that I picked it up in. I drove to wo Although the service was good I didn’t like the fact that I returned the loaner car with the same amount of fuel that I picked it up in. I drove to work that morning with my gas light on hoping that I would make it to work. I dropped it off with half of a tank and it would have been nice to pick it up with the same amount of fuel. More

A+ Service Came in for an oil change at 7 and was out of there in about 30 mins... service dept very friendly and courteous!!! They are awesome!!! Came in for an oil change at 7 and was out of there in about 30 mins... service dept very friendly and courteous!!! They are awesome!!! More

Service Took my Terrain for general service of oil and fluid. They always get me right in and are very courteous. Ken let me know my car’s filters are in need Took my Terrain for general service of oil and fluid. They always get me right in and are very courteous. Ken let me know my car’s filters are in need of change and they were running a special. More