Jim Norton T-Town Chevrolet - Service Center

Friendly and efficient Don is always great to work with. He greeted me and made sure he understood why I brought my truck in and offered me the options available to address Don is always great to work with. He greeted me and made sure he understood why I brought my truck in and offered me the options available to address it. More

Very helpful, and will make sure are happy before you leave Very good service very helpful and will make sure you are satisfied before you leave the dealership, I know one thing, if I do have a problem Chuck wi Very good service very helpful and will make sure you are satisfied before you leave the dealership, I know one thing, if I do have a problem Chuck will take care of it and that is good to know More

Helpful, friendly, efficient! Route 66 service department is the perfect location for my service needs. It is convenient and accessible. The people are all friendly and helpful. Th Route 66 service department is the perfect location for my service needs. It is convenient and accessible. The people are all friendly and helpful. The work was done in a timely manner. I especially appreciate being able to have a loaner vehicle. Good job, Rt. 66! More

Fast and professional As always, fast professional and frindly. When you leave everything has been done right and inspected. Arrived on time and service rep Ken was ready f As always, fast professional and frindly. When you leave everything has been done right and inspected. Arrived on time and service rep Ken was ready for me. Very fast,check in. Work was done on time. More

Got Robbed My car was stolen and after locating it I required new Key Fobs. Philip worked with me to get my car rekeyed in a timely manner. I really appreciate a My car was stolen and after locating it I required new Key Fobs. Philip worked with me to get my car rekeyed in a timely manner. I really appreciate all he did!!! More

Car Maintenance The car tech at 66 are very nice and manageable. They keep you up dated when they are working on your car. They let you know about the cost up front. The car tech at 66 are very nice and manageable. They keep you up dated when they are working on your car. They let you know about the cost up front. That’s why I keep going back to Route 66. More

Very kind and professional Danny Jones was very professional and kind. I really appreciated that he let me have a few minutes to think about whether I could afford to have my tr Danny Jones was very professional and kind. I really appreciated that he let me have a few minutes to think about whether I could afford to have my trunk fixed. $300 is a lot of money to an educator; however, because I wasn't rushed or pressured I had enough time to make the right decision. My car was finished in less than an hour. While I was waiting another employee, Joe, saw that I was upset and he really encouraged me!! I appreciate the professionalism and the kind treatment. More

Oil change Cabin filter replaced, I shouldn’t have had it done, mow my air conditioner fan motor buzzes so who knows what was put back in black and adjusted to m Cabin filter replaced, I shouldn’t have had it done, mow my air conditioner fan motor buzzes so who knows what was put back in black and adjusted to make the noise, this will cause me to come back and sit for another 2 hours to fix the problem. They should probably test fan motor before returning it back to the customer. More

Great service! I recieved great customer service with phillip and my service was completed in a timely fashion. These guys know what they're doing and go the extra m I recieved great customer service with phillip and my service was completed in a timely fashion. These guys know what they're doing and go the extra mile, in a friendly way. Thanks for great service! More

Fast, Efficient and not painful! I took my car Phoebe in for her first oil change since I bought her. I haven’t had a new car ever so going to a dealership for this seemed like it wo I took my car Phoebe in for her first oil change since I bought her. I haven’t had a new car ever so going to a dealership for this seemed like it would be a hassle. I was wrong. I was in and out in 40 minutes. The only thing I miss from getting and oil change other places is the vacuum! I really like getting that done when my oil is changed. I only bring this up because I bought this car and was there until they closed so I still have the plastic on the floor. I was hoping since I bought it there it would be taken care of. More