Jim Norton T-Town Chevrolet - Service Center

Great Customer Service Received great service for my vehicle. I most likely will use this dealership for future needs. Lee was very good and kept me updated on work on my 20 Received great service for my vehicle. I most likely will use this dealership for future needs. Lee was very good and kept me updated on work on my 2016 Chevrolet Cruz. More

Every one I was in contact with was wonderful. My car runs better now than it did when I bought it. I don't believe the dealership I bought it from did any checking on it before I bought it from th My car runs better now than it did when I bought it. I don't believe the dealership I bought it from did any checking on it before I bought it from them. More

They are shady I highly advise you to not come here. They are shady. I came in with a coupon for their oil change and tire rotation, just under 30.00 which is a good I highly advise you to not come here. They are shady. I came in with a coupon for their oil change and tire rotation, just under 30.00 which is a good deal. I was in waiting room for service dept., approached by a salesman. No, I am not going to trade in my new 2018 car. Then the advisors come in and try to sell you filters. I explained that I could only do the oil change. I go to pay, and a 30.00 expense was over 70! They still changed the filter, and claimed I authorized it. How they got an authorization from mr saying I could only do the oil change?? He would not explain the bill to me! I was getting upset. They did a service I did not authorize. The service guy continues to argue. I demand they remove the filter, as I did not auth6it and that this is shady and I wanted a manager. The service guy goes off on me, and throw the paper down on the counter and yells at me. He finally gets the manager . This is the only time at my encounter at this dealership that was anywhere close to being on the positive scale. He listened to me and took the filters and labor off, so I only paid for the service I asked for. I still feel it is shady, coming in with filters, being approached by sales people while you are waiting in the service waiting area. Shady that they did this, and to be treated in such a disrespectful manner when I questioned the extra charges!!! Too me, it was theft by deception. I feel because I was a woman by myself, they were trying to pull one over on me. More

Feeling Safe We bought our Rogue about a year ago. Every time we brought it in for an oil change, we received excellent service. Because of that, among other thing We bought our Rogue about a year ago. Every time we brought it in for an oil change, we received excellent service. Because of that, among other things, I feel safer knowing it was done right. Thank you! More

Service department I came in from out of state without an appointment and Lee took excellent care of me. Not only did he do an oil and filter change but he recommended 4 I came in from out of state without an appointment and Lee took excellent care of me. Not only did he do an oil and filter change but he recommended 45,000 mile service and took care of 2 recalls. More

Regular service Philip Padgett was my contact in the service dept. he was very pleasant and professional. Got me in and out in less than an hour. I was very pleased Philip Padgett was my contact in the service dept. he was very pleasant and professional. Got me in and out in less than an hour. I was very pleased More

Service Made my appointment on line- very convenient! Took my vehicle right in. Lee updated me on any issues with my vehicle. Very satisfied! Would recom Made my appointment on line- very convenient! Took my vehicle right in. Lee updated me on any issues with my vehicle. Very satisfied! Would recommend ! More

Worked 2 save me money. Lee helped me find my warranty and gave me great service. Found problems and fixed them b4 they caused me issues. Great jo, appreciate your looking Lee helped me find my warranty and gave me great service. Found problems and fixed them b4 they caused me issues. Great jo, appreciate your looking out for me. More

It was good Ken did great taking g care of it Because this time everything was done without trying to sell me stuff I did not need last time they tried to have front end aligned filters changed i Because this time everything was done without trying to sell me stuff I did not need last time they tried to have front end aligned filters changed inside and out and this time they checked and I didn't need either More

Very impressed The service advisor , Lee was very friendly and offered great advice on what my C5 Z06 could use for it’s 50,000 service. I also asked if he could hav The service advisor , Lee was very friendly and offered great advice on what my C5 Z06 could use for it’s 50,000 service. I also asked if he could have it rinsed off. He said they don’t normally do that but he would see if they could. My vette came back looking like brand new! He also made sure that there were no oily prints , inside and out. Great job guys! More