Jim Norton T-Town Chevrolet - Service Center

Great brake and Roter installation work made to my vehicle on all Four wheels tir Actual tires Were also upgraded huge kudos on courtesy too vehicle on all Four wheels tir Actual tires Were also upgraded huge kudos on courtesy too More

Repair did not fix the problem I was told what the problem was and agreed to the repair. The repair did not fix my problem. Now I have spent $1,500 for repairs that I did not need f I was told what the problem was and agreed to the repair. The repair did not fix my problem. Now I have spent $1,500 for repairs that I did not need for the problem that I reported wrong with my truck. Now I am waiting for another phone call to tell me what the repair will cost this time. Hopefully you will make adjustments to the total cost of repairs. More

Oil Change Was treated great! Excellent service! Will sure be back. Excellent staff. Waited in the waiting room and service was pretty quick. Excellent customer Was treated great! Excellent service! Will sure be back. Excellent staff. Waited in the waiting room and service was pretty quick. Excellent customer service for sure. More

Excellent, awsome people, Philip took great care of me!! Amazing customer service, very understanding and helpful with all of my concerns, fast getting me in as well as performing my service, Philip as well Amazing customer service, very understanding and helpful with all of my concerns, fast getting me in as well as performing my service, Philip as well as my mechanic took excellent car of me and my vehicle as well!!! Stellar job guys!!! More

Clueless I dropped off my SS for an oil change and new wipers at approximately 1:30 on Saturday, November 2. I agreed to also have the engine air filter and ca I dropped off my SS for an oil change and new wipers at approximately 1:30 on Saturday, November 2. I agreed to also have the engine air filter and cabin filter replaced. I was assured the work would be complete by closing time, 4PM. I showed up at 3:45 and was told the filters and wiper blades were not delivered so only the oil change was performed. As I was standing there O'Reilly showed up with the parts. Your parts man said, "Take them back. The customer doesn't want to wait". What? didn't say anything about not wanting to wait. But since no one at Route 66 seemed to have the slightest desire to work past 4, the O'Reilly guy took the parts back and I got incomplete service. The service rep told me to come back to have the filters and wipers replaced. Really? Come back? I am going to inconvenience myself to make a second trip because no one at Route 66 seems to care about customer satisfaction? I bought this car there (when it was Jim Norton) but living in south Tulsa don't need the hassle of having you service my car when South Pointe is so much more convenient and customer-friendly. And, finally, one might think that the service rep would have thrown me a bone by discounting, or even comping, the oil change as a way of showing that Route 66 at least cared about the poor optics of the whole episode. But, no. Did he said he'd give me a break on the price if I DID come back for the filters and wipers? No. Everyone couldn't wait to put the CLOSED sign on the front door. Textbook demo on how to alienate customers. Well-done. More

Oil change! Ken is always friendly and gets me in and out in the estimated time given...He always goes over everything with me after the oil change... Ken is always friendly and gets me in and out in the estimated time given...He always goes over everything with me after the oil change... More

Recall service Very friendly and fast service! If you have any questions or concerns they are more than willing to help if they can! Great place and people! Very friendly and fast service! If you have any questions or concerns they are more than willing to help if they can! Great place and people! More

Joe Baker is the xxxx I would like to begin this review by saying, “Joe Baker is the absolute xxxx”. Service with a smile. Truly soft hands. Joe Baker is the xxxx. I would like to begin this review by saying, “Joe Baker is the absolute xxxx”. Service with a smile. Truly soft hands. Joe Baker is the xxxx. More

Stop trying to get me to buy a new car!! I brought my car in for a routine oil change. I barely got out of the vehicle before someone was trying to get me to buy a new car. I specifically t I brought my car in for a routine oil change. I barely got out of the vehicle before someone was trying to get me to buy a new car. I specifically told them to not even try, i was not interested but they still wasted paper and left trash in my car about trading in. Every time I come there for routine service you try to get me to buy a new one. I was never pestered about it when this was Jim Glover. I will not be buying a new car from you guys. I would have given this a lot higher rating if it wasnt for being pestered every time. The service guy (Jodi) that worked on my car was great and helpful, so thank you to him. More

Great customer service Fast and friendly service relaxed atmosphere enjoyed the cappucino offered fresh cookies salesmen didnt rush me when i pulled in nice and clean thank Fast and friendly service relaxed atmosphere enjoyed the cappucino offered fresh cookies salesmen didnt rush me when i pulled in nice and clean thank you More