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Jim Norton Chevrolet
Broken Arrow, OK
724 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 724 reviews
May 28, 2016
Service customer This was a great experience. My advisor was incredibly friendly and helpful. I was made to feel that my time was valuable and that, as a customer, I This was a great experience. My advisor was incredibly friendly and helpful. I was made to feel that my time was valuable and that, as a customer, I was valuable. I will definitely be returning! More
by Chevyis#1
Employees Worked With
Russell
May 20, 2016
Great Dealership The staff was very friendly, and concern about the care for my car, and they made sure that I was in a loaner car until mines was repaired. Good Job!! The staff was very friendly, and concern about the care for my car, and they made sure that I was in a loaner car until mines was repaired. Good Job!! More
by Anita Sells
Employees Worked With
Bryan Clark really knows his job on how to sell cars
May 13, 2016
Service The staff was very friendly and quick to work on my car. They have great customer service. They were very informative up front and had a great atmosph The staff was very friendly and quick to work on my car. They have great customer service. They were very informative up front and had a great atmosphere. More
by kasandraray
Employees Worked With
Carl Rudiger
May 11, 2016
Great Dealership!! We had a very good experience with your dealership. Our salesman, Taylor, did a superb job in helping us find the Traverse that would meet what we we We had a very good experience with your dealership. Our salesman, Taylor, did a superb job in helping us find the Traverse that would meet what we were looking for. Also, Kelly, in parts, was able to help us in ordering and getting installed some items we wanted to add to our Traverse. He went above and beyond in making sure we received the items we wanted and ensuring we were charged correctly to have them installed and getting us into service to have them installed. Thanks also to Todd in service for being able to do the install for us. More
by allaura
May 03, 2016
service Great friendly staff, car fixed quickly and with a free car wash. Highly recommend. Sales staff very friendly as well. Pricing was very competitive an Great friendly staff, car fixed quickly and with a free car wash. Highly recommend. Sales staff very friendly as well. Pricing was very competitive and no pressure. More
by Billycape
Employees Worked With
May 03, 2016
Best sales people! Our salesman Derek P, went out of his way to find us the perfect vehicle for our payment needs!!! Couldnt ask for a better guy to get the deal done!! Our salesman Derek P, went out of his way to find us the perfect vehicle for our payment needs!!! Couldnt ask for a better guy to get the deal done!!! More
by rpowers
Employees Worked With
Derek Pressler
April 25, 2016
Great sales, but that's all Derrick was one of the best salesman I've worked with. However, the service and parts manager is the most rude person I've dealt with in a dealership Derrick was one of the best salesman I've worked with. However, the service and parts manager is the most rude person I've dealt with in a dealership. I'll pay for any thing that goes wrong out of pocket and even my 75 dollar oil changes to avoid this Place. Derrick Pressler you're wondrous and I hope you find a better dealership to thrive at. More
by Randall Tyler
Employees Worked With
Kyle Thompson (?) Service and parts manager, Derek Pressler
April 19, 2016
GREAT EXPERIENCE! Great Experience! Service Counter & Bay is extremely welcoming and clean! Walked the dealership and visited with the GM, Billy Caperton, was very impr Great Experience! Service Counter & Bay is extremely welcoming and clean! Walked the dealership and visited with the GM, Billy Caperton, was very impressed with the facility and the staff. Billy is Top Notch and a pleasure to do business with always!! I will do all my business at his dealership. Thanks, Jason Davis More
by J. Davis Homes
April 07, 2016
Great Service! The service rep was very courteous, excellant communication , provided Loaner vehicle, repair was good and done the next day. I will return here for The service rep was very courteous, excellant communication , provided Loaner vehicle, repair was good and done the next day. I will return here for future service More
by GMC Guy
Employees Worked With
Carl Rudiger
April 01, 2016
Michael Lusnak is a great salesman! I came from KS to buy a used Toyota Prius. Michael is a very professional and polite salesman. I highly recommend him. The only downside of the sale I came from KS to buy a used Toyota Prius. Michael is a very professional and polite salesman. I highly recommend him. The only downside of the sale was the person I had to work with to settle the financial side of the transaction. He was very pushy to purchase an extended warranty. More
by fowlersmom
Employees Worked With
Michael Lusnak
