Jim Norton Chevrolet

Marte Christian gives great service! Marte Christian knows how to give great service and explains all the bells and whistles of these amazing Chevy Silverado pick ups. He gave me the in Marte Christian knows how to give great service and explains all the bells and whistles of these amazing Chevy Silverado pick ups. He gave me the information and did not put heavy pressure on me to make a decision on purchasing a vehicle. He just gave me the information I needed and then let my wife and me prayerfully decide what to do. Thank you for a job well done! More

One of the best days of our lives! We were so happy to finally get approved on a car that was officially under us! They stole our truck and we were in Oklahoma working w/o a vehicle and We were so happy to finally get approved on a car that was officially under us! They stole our truck and we were in Oklahoma working w/o a vehicle and insurance was taking forever to helping us get a car, so we decided to look on our own and we either got denied for a loan or couldn't get one because we didn't actually live in Oklahoma. Shelly and Courtney worked so hard and the rest of their team to get us approved and we didn't think it was real that we actually were getting a car until today that we have the keys to our new car! Thank you so much! More

First Dealership Experience I went to Jim Norton Chevy in search for my first car. After finding the one I wanted Nikki helped me to get it. Everything went fast and smooth, and I went to Jim Norton Chevy in search for my first car. After finding the one I wanted Nikki helped me to get it. Everything went fast and smooth, and I will return to this dealership in the future for any other purchase. More

Great service, fast and easy!! Jeremy was very professional with selling us the car we wanted, he took the time to get us the price and payment we wanted, very satisfied. I would re Jeremy was very professional with selling us the car we wanted, he took the time to get us the price and payment we wanted, very satisfied. I would recommend this guy to anyone he makes the dreadful dealership experience fun again!! He stated " I would rather make people happy and come back instead of screwing someone over just for a few extra bucks!!! More

Great experience My wife and I, were looking to trade in our little car for a pickup, Marty was awesome, he made sure we got the best deal and in a timely manner. Than My wife and I, were looking to trade in our little car for a pickup, Marty was awesome, he made sure we got the best deal and in a timely manner. Thank you More

Shelley was so helpful friendly and worked so hard to get us exactly what we wanted for the price we wanted excellent service and would recommend to anyone was so helpful friendly and worked so hard to get us exactly what we wanted for the price we wanted excellent service and would recommend to anyone More

#1 DEALERSHIP Service department goes above and beyond to take care of any issues I've ever had over that last 3 years Kile and Russell keep up the good work Service department goes above and beyond to take care of any issues I've ever had over that last 3 years Kile and Russell keep up the good work More

Best GM Service Center in the Country! Jim Norton Chevrolet has by far the best service department and service manager I have ever seen. Kyle Thomson(service manager) personally met us when Jim Norton Chevrolet has by far the best service department and service manager I have ever seen. Kyle Thomson(service manager) personally met us when we arrived, crawled under our truck(in business clothes) and immediately went with me for a test drive. James Covington(our service advisor) kept in touch with us before and throughout the repair, informed us of other repairs our truck was needing but did not force the repairs on us, and he gave us excellent prices on the repairs we chose to have done. They were able to remove and replace our transmission in TWO days!!! This is unheard of in most dealerships. I have had to replace a transmission before and the last one took three weeks at a different Chevy dealership. We live in Texas and our truck broke down while we were traveling. I would go out of my way to return to them for service. So for the technical side of things, this is the 3rd(and hopefully last) transmission we have had to replace. This transmission was still covered under warranty, so when it went out about 30 miles from Broken Arrow, we went to the closest dealership, which was in Claremore, Ok. We only had first gear, which was only working intermittently. The Chevy dealership in Claremore refused to even check the transmission because they said we needed new U joints. Now I'm no stranger to U joint problems, so this wasn't shocking news, as we have has U joint problems before, but our truck was showing no signs of U joint issues. When I asked which U joint(this truck has 3) I didn't get an answer. All I was told is it needs U joints and it will be $800. We continued to press the issue and asked them to check the transmission(the only reason the truck was currently undriveable), but unfortunately they refused. This whole process took two full days. We ended up limping our truck(and large horse trailer it was towing) to Jim Norton Chevrolet in Broken Arrow. We called beforehand letting them know what was going on and they were more than happy to get us in. Kyle looked at the U joints as soon as we arrived, the only one the had a minor issue was the rear one. He said they would get us a quote and they recommend we replace it, but it was up to us if we wanted to have it replaced. They looked at our truck and pulled the transmission the same day we arrived. The next day they had a new transmission in (covered by the warranty) and had our U joint replaced for $265. We live 5 hours from Broken Arrow, but we will definitely be back. More

Excellent Service! Prompt, accurate, professional, and friendly service. Scheduled maintenance service online - fast and convenient. Carl helped me with my Bluetooth c Prompt, accurate, professional, and friendly service. Scheduled maintenance service online - fast and convenient. Carl helped me with my Bluetooth connection for GPS through my phone! More

AH-MAZING CAR-BUYING EXPERIENCE Jim Norton was recommended to me by a long-time resident of OK. I had just bought a pre-owned vehicle from another Chevy Dealer 3 months earlier-the m Jim Norton was recommended to me by a long-time resident of OK. I had just bought a pre-owned vehicle from another Chevy Dealer 3 months earlier-the mechanical issues and lack of resolution had me very leery of another experience. I made an appointment with Marie Bowers and the process began. Marie went above & beyond all my expectations for helping me find the vehicle that was right for me - that I enjoy driving each day, can afford the payments and have peace of mind with the manufacture's warranty and Certified Pre-Owned benefits! From something as simple as the color of the vehicle to the bells & whistles! She answered all my questions. She sent me home with different vehicles to try. She truly was concerned about helping me make a decision that I am happy with far beyond the sale. Because of Marie Bowers, I am driving a car that I am completely satisfied with and will not have to stress if any mechanical issues occur or routine maintenance needs happen - because of the warranty! Marie has made me a life-time Jim Norton Chevy Girl! More