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Jim Norton Chevrolet
Broken Arrow, OK
741 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 741 reviews
July 21, 2017
Amazing! Marte was so helpful and got exactly what my husband wanted! The service was quick and to the point! He was very friendly and made sure that we were c Marte was so helpful and got exactly what my husband wanted! The service was quick and to the point! He was very friendly and made sure that we were completely satisfied. More
by Mike Johnston
Employees Worked With
July 20, 2017
Purchase of 2015 Buick Enclave from Jim Norton Chevrolet This was absolutely the best car-buying experience of my life! Shelley worked with me through the entire process and could not have been more helpful This was absolutely the best car-buying experience of my life! Shelley worked with me through the entire process and could not have been more helpful, answering all my questions and was great in negotiating the deal. I had been to a dozen different dealerships and Jim Norton gave me the best price for my trade-in by far. And in going above and beyond, the dealership actually delivered my purchased vehicle to me...in Kansas City! Can't say enough good things about these folks! I highly recommend them to anyone looking to purchase a vehicle. More
by SandyD
Employees Worked With
Shelley Clawson, Shelley Clawson
July 18, 2017
17 Durango We had been looking for a newer Durango for several months. We found a really nice one at a great price at Jim Norton. we had a little issue with the We had been looking for a newer Durango for several months. We found a really nice one at a great price at Jim Norton. we had a little issue with the initial paperwork but was quickly resolved and we were in our new car. More
by 17 Durango
Employees Worked With
July 18, 2017
Effecient abd friendly Greg Shelly and Bill were very helpful in meeting my needs They were very friendly and went above and beyond to work with me. I would recommend thu Greg Shelly and Bill were very helpful in meeting my needs They were very friendly and went above and beyond to work with me. I would recommend thus dealership. More
by Debra Perry
Employees Worked With
Greg,Bill, Shelley Clawson
July 18, 2017
Thank you! We had a great experience! Steven Sprague helped us find exactly what we were looking for. The entire staff was very helpful! Also, the finance guy Ch We had a great experience! Steven Sprague helped us find exactly what we were looking for. The entire staff was very helpful! Also, the finance guy Charles Edwards was extremely nice and very helpful! More
by Melissa39
Employees Worked With
Charles Edwards, Steven Sprague
July 18, 2017
So glad for Shelley's expertise I am shopping for a truck and while they didn't have exactly what I am looking for Shelley could not have been more helpful. I know going forward she I am shopping for a truck and while they didn't have exactly what I am looking for Shelley could not have been more helpful. I know going forward she will find me that perfect truck! So glad to be working with her! More
by Cat88
Employees Worked With
Shelley Clawson
July 17, 2017
Service dept Rockd! This is by far the best dealership I've been to! Easy to buy and they know what they're doing in the service dept. Every service has been performed pe This is by far the best dealership I've been to! Easy to buy and they know what they're doing in the service dept. Every service has been performed perfectly. My trucks always clean and ready when I pick it up. They have brand new Z71 4x loaners they give out! I work with super cars and movie cars and expect a flawless job. These guys deliver every time! More
by Bad xxx chevy
Employees Worked With
I've worked with all of them.
July 16, 2017
Quick and Painless The overall experience was very direct and to the point. Everyone was professional and seemed to really want to help. They were extremely easy to work The overall experience was very direct and to the point. Everyone was professional and seemed to really want to help. They were extremely easy to work with and made you feel right at home. I would refer Shelley at Jim Norton to anyone looking to op into a new vehicle. More
by Jblacktx
Employees Worked With
Shelley Clawson
July 15, 2017
ZL1 shopping Jeremy stayed after hours showing me a ZL1 that had just been delivered to the dealership. Two days later, we left with that car once it had been prep Jeremy stayed after hours showing me a ZL1 that had just been delivered to the dealership. Two days later, we left with that car once it had been prepped. We also bought a Trax for my wife. Thank you for the assistance and showing us all the features in both vehicles. More
by Zl1guybillgolfer
Employees Worked With
July 13, 2017
Highly recommend!! I recommend Jeremy Rector to anyone looking for a new or pre-owned vehicle. He got me the truck I wanted for a heck of a deal. He also made it super e I recommend Jeremy Rector to anyone looking for a new or pre-owned vehicle. He got me the truck I wanted for a heck of a deal. He also made it super easy and was tons of help with any questions I had. More
by Choorls
Employees Worked With
