Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Norton Chevrolet
Broken Arrow, OK
724 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 724 reviews
July 31, 2017
Great service! Jeremy stayed after hours for us to purchase our Tahoe. He was very helpful and supportive during the purchase of our new vehicle. Would highly reco Jeremy stayed after hours for us to purchase our Tahoe. He was very helpful and supportive during the purchase of our new vehicle. Would highly recommend others to purchase a vehicle at Jim Norton and use Jeremy as their sales rep. Thanks again for everything! More
by Adams
Employees Worked With
July 30, 2017
Easy... no pressure Easy process, fair price no pressure. I would say it was one of the best car buying experiences I have had. I would definitely recommend. Easy process, fair price no pressure. I would say it was one of the best car buying experiences I have had. I would definitely recommend. More
by dlc
Employees Worked With
July 29, 2017
Awesome Marte helped me from the begining he was honest hard working and very courteous. We went through two diferent vehicles before he was able to get me in Marte helped me from the begining he was honest hard working and very courteous. We went through two diferent vehicles before he was able to get me in the 2012 captiva. More
by Wesley23
Employees Worked With
July 28, 2017
My new Cruze Jorge and everyone there were so kind and helpful. This is the first car I have purchased on my own and they couldn't have made it a more enjoyable Jorge and everyone there were so kind and helpful. This is the first car I have purchased on my own and they couldn't have made it a more enjoyable experience. The car is beautiful, the payment is comfortable and I couldn't be happier! They've earned a customer for life More
by Chloe
July 27, 2017
Friendly great experience I requested information one day about the vehicle and went home with it the next day! Thank you shelley and all those helped me. I appreciate it so mu I requested information one day about the vehicle and went home with it the next day! Thank you shelley and all those helped me. I appreciate it so much! More
by Vaguilar
Employees Worked With
Scott connell, Shelley Clawson
July 27, 2017
Two thumbs up! I just purchased a 2016 Jeep Compass from Ely Fisher and he was so wonderful! Very sweet and incredibly knowledgeable about all the cars on the lot. H I just purchased a 2016 Jeep Compass from Ely Fisher and he was so wonderful! Very sweet and incredibly knowledgeable about all the cars on the lot. He listened to what I wanted and he found me the perfect car for me! I have recommended Ely and Jim Norton to a couple of friends looking for a new car. More
by LaurenRadcliffe
Employees Worked With
Charles Edwards, Ely Fisher
July 26, 2017
Awesome experience Everyone was so helpful. Jorge and the financing department did a wonderful job of staying within my budget and getting me the best value on my trade- Everyone was so helpful. Jorge and the financing department did a wonderful job of staying within my budget and getting me the best value on my trade-in and my new car! More
by Mossh
Employees Worked With
July 25, 2017
Best in customer service I really enjoyed getting my car from Jim Norton Chevy! It was the best car buying experience I have ever had! The customer service was outstanding! Co I really enjoyed getting my car from Jim Norton Chevy! It was the best car buying experience I have ever had! The customer service was outstanding! Courtney Clark was so great at listening to what I wanted and she delivered!!!! She kept me informed every step of the way and was there from start to finish! Thank you Courtney and everyone at Jim Norton for being awesome and putting me on a fantastic used car that I can be proud of!! Teresa Yaws More
by Tessie041973
Employees Worked With
Courtney Clark
July 24, 2017
Great buying experience I enjoyed the process of buying a truck at Jim Norton Chevrolet. Everyone was very friendly and helpful. Jorge Rodriguez was my sales consultant and I enjoyed the process of buying a truck at Jim Norton Chevrolet. Everyone was very friendly and helpful. Jorge Rodriguez was my sales consultant and he is very friendly helpful and professional .I would recommend him to anyone Thanks for all the help More
by Keith
Employees Worked With
July 24, 2017
Great dealership. Great staff! Great experience from the time you walk in to the time you sign the paperwork. Smiles on everyone's faces. Friendly. Personable. Listened & didn't try Great experience from the time you walk in to the time you sign the paperwork. Smiles on everyone's faces. Friendly. Personable. Listened & didn't try to put us in something we didn't want. Salesman was great! GM came out & talked. Couldn't have asked for a better experience. Will be recommending to anyone wanting a new vehicle. More
by Eric G.
Employees Worked With
Other Employees :
Michael Moseby - Finance, Jake Tudor, Charles Edwards
