Jim Norton Chevrolet

If you're smart you wouldn't choose this dealership. I recently got a used vehicle from them. It was a nightmare from the start. They had me come up there saying the vehicle was ready for purchase. I ge I recently got a used vehicle from them. It was a nightmare from the start. They had me come up there saying the vehicle was ready for purchase. I get up there and the vehicle is still going through inspections!So I had to wait about 3 days before it was through with inspections. I test drive it and the radiator hose has an hole in it. So it takes them another 3 or four days to fix. So I go back test drive it again and pay my down payment and sign the papers and leave with the vehicle. I get a call about a week later saying the bank not wanting to finance the vehicle because apparently it didn't have some of the features they thought it had. So the salesman calls me and says I have a truck bed cover I want to give you. Come to find out that was one of the features that the bank thought it had and they thought it had a truck bed liner which it didn't! So they give me a mat to put in it, not to mention the truck cover was the bottom of the barrel. So we get that squared away. Now I get another call, by this time I done had the truck over a month now, saying the bank not going to finance the truck because when they called to verify employment, which I thought they had done that before giving me the keys and letting me leave with the vehicle. They said that my previous employer stated that I hadn't worked there since November which is false! But instead of them asking me to verify if I was employed there at the time of me purchasing the vehicle they informed me that I hadn't worked to return the vehicle! Basically saying it's my fault! I had informed the car salesman that the reason I was getting a truck was because I was going into business for myself, which I can also verify! So now that I'm going to be without a truck I can no longer fulfill my obligations to my customers. They basically said oh well it's not their problem and they shouldn't have to compensate me for my lost wages once again pointing the finger at me saying it's my fault! Just because they or the bank didn't verify my employment before moving forward with the sale of the vehicle! I have a signed contract! Now let that sink in. Because if the situation was reversed and I had the truck over a month ago I couldn't call them and say I no longer want the vehicle and want my money back! I'm going to talk to lawyer and see if this is legal and if I'm obligated to return the vehicle! Because like I said I think they dropped the ball not me! More

This is the 4th vehicle I have purchased from Jim Norton Chevrolet and the experience is always the same. Excellent price, excellent staff and excellent after sale service. Best dealership in Oklahoma. Chevrolet and the experience is always the same. Excellent price, excellent staff and excellent after sale service. Best dealership in Oklahoma. More

Always pleased with services performed on my vehicle. From estimates to repairs everything is handled in a professional manner. From estimates to repairs everything is handled in a professional manner. More

I was very pleased with Jim Norton Chevrolet and Beau, the salesman who helped me. Beau gave me all the information I needed to decide on the truck I got and his supervision, along with the staff, made th the salesman who helped me. Beau gave me all the information I needed to decide on the truck I got and his supervision, along with the staff, made the purchase easy and painless! I got everything I wanted on my truck at the price I could afford. I would highly recommend Jim Norton Chevrolet for anyone looking for a vehicle. More

Beau was a pleasure to work with really great experience. Entire staff was very helpful. Thank you experience. Entire staff was very helpful. Thank you More

This is the first dealership that I can actually say it was a pleasure to deal with. Evan is the politest car salesman I have ever encountered. I would definitely consider them as a first choice if I had t was a pleasure to deal with. Evan is the politest car salesman I have ever encountered. I would definitely consider them as a first choice if I had to look for another car. Thanks for the awesome experience Evan! More

Everyone seemed friendly and helpful, calm environment, straightforward experience, all of my questions were answered. The salesman was new but he did a good job and will likely have a good future with the straightforward experience, all of my questions were answered. The salesman was new but he did a good job and will likely have a good future with the company. More

Evan is an amazing young man and I am so thankful he helped with our purchase. He is very knowledgeable and knows his autos. Jim Norton is a very great place to purchase an auto and they are Blessed to helped with our purchase. He is very knowledgeable and knows his autos. Jim Norton is a very great place to purchase an auto and they are Blessed to have an employee like Evan. I look forward to any future purchases with Evan More

Was treated with the upmost respect. Very professional and friendly, they made financing super easy. Very professional and friendly, they made financing super easy. More

Easy and fast experience bough a new twenty twenty six Chevrolet equinox rs would recommend Chevrolet equinox rs would recommend More