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Jim Norton Chevrolet
Broken Arrow, OK
722 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 722 reviews
January 22, 2025
Great experience. Explained all the paperwork. And warranty. Not a lot of pressure to buy a car. Explained all the paperwork. And warranty. Not a lot of pressure to buy a car. More
by Charcarswell99
January 08, 2025
I had a wonderful experience with Melody! She really took the time to understand what I was looking for and helped me find the perfect car. Her professionalism and attentive service made the She really took the time to understand what I was looking for and helped me find the perfect car. Her professionalism and attentive service made the whole process smooth and stress-free. Highly recommend working with her! More
by EVELYN
Employees Worked With
January 08, 2025
Melody was a great help in buying my suburban. She wasn’t too pushy and was so nice to work with! She wasn’t too pushy and was so nice to work with! More
by Courtneygray628
Employees Worked With
January 06, 2025
I worked with Emily Matthey and it was the best experience I've ever had buying a car. Her attention to detail and resourceful nature were amazing. I felt like I was being taken care of like a fami experience I've ever had buying a car. Her attention to detail and resourceful nature were amazing. I felt like I was being taken care of like a family member, 10/5 for Emily. Never buying another car without her assistance again. Highly recommend. More
by brendanlayne02
Employees Worked With
January 06, 2025
Purchased a car from here not too long ago, no problems have popped up yet, currently satisfied have popped up yet, currently satisfied More
by Chris
Employees Worked With
December 23, 2024
Just seemed to be in a bad mood. Pretty sure there were some things I didn’t really need added on Pretty sure there were some things I didn’t really need added on More
by James88
Employees Worked With
November 08, 2024
This is the third Chevy we have purchased in the last six years from this dearlership. Always friendly,helpful and with great service. years from this dearlership. Always friendly,helpful and with great service. More
by Rlaegass
October 06, 2024
The people were friendly and the service was quick. The tech even pointed out a recall that I wasn't aware of and corrected it while my truck was there. The tech even pointed out a recall that I wasn't aware of and corrected it while my truck was there. More
by olsparky76
Employees Worked With
October 04, 2024
Mr. Mathis is the best in the business. His honesty is RARE in the car business. He will help you no matter if you are a professional athlete or a person just starting out. I’ve known hime for much of m RARE in the car business. He will help you no matter if you are a professional athlete or a person just starting out. I’ve known hime for much of my life. Anywhere this guy goes the people follow. More
by Drbates5
Employees Worked With
September 27, 2024
Emily was such an amazing young woman! ! She worked hard to get me into a brand new car and was so super nice not to mention understanding. It’s not every day you meet someone like her and ! She worked hard to get me into a brand new car and was so super nice not to mention understanding. It’s not every day you meet someone like her and I would definitely recommend her and only her if you’re in the market for a new vehicle!!! More
by jewelharwood
Employees Worked With
