Jim McKay Chevrolet

Jim McKay Chevrolet is everything wrong with shady service departments. I brought in my 2014 Chevy Cruze Diesel for what they claimed was a “completely full” DPF filter that “couldn’t be cleaned.” In service departments. I brought in my 2014 Chevy Cruze Diesel for what they claimed was a “completely full” DPF filter that “couldn’t be cleaned.” Instead of offering a proper cleaning or accurate diagnostics, they tried to charge me $2,500 for a replacement or conveniently offered me $2,500 to trade in my car, which only has 90,000 miles on it. The audacity is wild. Here’s the kicker: I fixed it myself. I did the regen, cleared the codes, and now the car runs smooth no limp mode, no DPF issues, no problems. So either they flat-out lied, or they were completely clueless. Either way, they charged me for a diagnostic and did nothing of value. This place is a textbook scam. They prey on people who don’t know their way around a diesel, and then try to flip your car for pennies and profit off your stress. If you value your money or your vehicle, do not go here not even for an oil change. Total disgrace. More

Great customer service ,,,very honest and proper information provided during my communication with the dealer ,,,,I have recived a super nice clean car and it was a great deal ,,thanks very much information provided during my communication with the dealer ,,,,I have recived a super nice clean car and it was a great deal ,,thanks very much More

We received a fair price for our trade in, the purchasing process went smoothly, and financing was uncomplicated. We received information from our Sales Associate, Andrey, before and after the purchase. H process went smoothly, and financing was uncomplicated. We received information from our Sales Associate, Andrey, before and after the purchase. He did a great job at listening to our needs, followed up with us and helped us find our new car. No uncomfortable pressure from start to finish - search to purchase. Thank you. More

Great! !!! I purchased my 2024 Trax from Jim McKay I was warmly welcomed by the entire team. Darreus took his time showing me the 2024 Trax RS, meticulously !!! I purchased my 2024 Trax from Jim McKay I was warmly welcomed by the entire team. Darreus took his time showing me the 2024 Trax RS, meticulously demonstrating its impressive features. I was thoroughly impressed--so much so that I decided then and there that the Trax was the vehicle for me. If you're looking for a new vehicle please go see Darreus at Jim McKay in Fairfax, Virginia. More

These guys are my speed. Apple pie and LT1 Chevrolet. They took care of my Inspection and enissions...and gave me some insight about why my stereo kept cutting in and out. So Apple pie and LT1 Chevrolet. They took care of my Inspection and enissions...and gave me some insight about why my stereo kept cutting in and out. Some stereo place used electrical tape on my existing wiring harness instead of solder and shrink wrap. I dont wznt to go bsck there so they gave me a quote. They said if there was anything they could do for me just come on by. They made me feel at home. Charter, Robert, and the other service writers were all joking around (when appropriate). This is my Dealer. More

Sometimes dealers are just the perfect fit. These guys (Charter and Robert...among many) are fantastic. Now for insurance reasons I am not allowed in the dealer repair bay. But I was allowed a These guys (Charter and Robert...among many) are fantastic. Now for insurance reasons I am not allowed in the dealer repair bay. But I was allowed a limited inspecsmriom premises. Robert the electrical specialist would like this SMO. More

this dealership is a scam. Alex Vasquez, Andrew Helvie, Emma Smith, said my loan was approved by GLS and took the money I put down. on my way to pick up the vehicle they said m Alex Vasquez, Andrew Helvie, Emma Smith, said my loan was approved by GLS and took the money I put down. on my way to pick up the vehicle they said my loan wasn’t approved and they keeping my down payment anyway. They also falsified insurance documents to Global Lending service in my name. They don’t answer my phone calls, or texts. And now I have to file with Virginia courts to get my money back… do not buy from here they are scammers. More

I had my car transferred to Jim McKay where it was repaired without incident in 6 to 7 business days. They completely fixed shoddy wiring done by a third party along with 20 hrs of electrical repairs. repaired without incident in 6 to 7 business days. They completely fixed shoddy wiring done by a third party along with 20 hrs of electrical repairs. Jim Mckay is now the only dealer that will service my car from now on. It is concerning that the dealer whom I bought my car from did everything they could to let it sit and rot. It sat for 4 months because they had an issue with my insurance company. Jim Mckay really worked hard to get my car done, w/o any delay's. They provided great service and they fixed it faster than I thought possible. Thank you Charter for your honesty; and checking out was smooth and painless. A++ More

Where to start with this one. I drove 6 hours to buy a car. Price started at around $26,000 and after being lied to about the bank requiring add-ons price was around $33,000. The I drove 6 hours to buy a car. Price started at around $26,000 and after being lied to about the bank requiring add-ons price was around $33,000. The car isn’t in good shape and I was sent home without a charger. The car was still in the other persons name so I almost couldn’t charge the car to get home. I’ve received a refund on one of the add-ons I was forced to take but I’m still out $1,000. I’ve been trying to reach out for several days now with no response. So I guess I’ll be finding someone to help with getting that back. Be aware of the bad salesman ship here! More