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Jim McKay Chevrolet
Fairfax, VA
201 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 201 reviews
February 26, 2025
Great customer service ,,,very honest and proper information provided during my communication with the dealer ,,,,I have recived a super nice clean car and it was a great deal ,,thanks very much information provided during my communication with the dealer ,,,,I have recived a super nice clean car and it was a great deal ,,thanks very much More
by Roozbeh0
Employees Worked With
Craig Caldwell
November 25, 2024
We received a fair price for our trade in, the purchasing process went smoothly, and financing was uncomplicated. We received information from our Sales Associate, Andrey, before and after the purchase. H process went smoothly, and financing was uncomplicated. We received information from our Sales Associate, Andrey, before and after the purchase. He did a great job at listening to our needs, followed up with us and helped us find our new car. No uncomfortable pressure from start to finish - search to purchase. Thank you. More
by miranda06002
Employees Worked With
Andrey
April 25, 2024
Great! !!! I purchased my 2024 Trax from Jim McKay I was warmly welcomed by the entire team. Darreus took his time showing me the 2024 Trax RS, meticulously !!! I purchased my 2024 Trax from Jim McKay I was warmly welcomed by the entire team. Darreus took his time showing me the 2024 Trax RS, meticulously demonstrating its impressive features. I was thoroughly impressed--so much so that I decided then and there that the Trax was the vehicle for me. If you're looking for a new vehicle please go see Darreus at Jim McKay in Fairfax, Virginia. More
by Happy new Trax owner!!!!!
Employees Worked With
Elia Ahmadian
March 14, 2024
I bought a chevy tahoe in 2017 and it has been a nightmare working with them. They lie to me about gap insurance. They have charged me thousands of dollars in services and repairs but claim I have n nightmare working with them. They lie to me about gap insurance. They have charged me thousands of dollars in services and repairs but claim I have never been there. I have reciepts and carfax records. The one reciept I don't have but have the carfax record to show they did the work, they don't honor the shocks life time warranty. Note they cost over $1500. Between buying my truck there and services I've spent over 50K. McKay family shame on you! May God bless you all! A no win situation for me. More
by milton
Employees Worked With
Elia Ahmadian
February 21, 2024
These guys are my speed. Apple pie and LT1 Chevrolet. They took care of my Inspection and enissions...and gave me some insight about why my stereo kept cutting in and out. So Apple pie and LT1 Chevrolet. They took care of my Inspection and enissions...and gave me some insight about why my stereo kept cutting in and out. Some stereo place used electrical tape on my existing wiring harness instead of solder and shrink wrap. I dont wznt to go bsck there so they gave me a quote. They said if there was anything they could do for me just come on by. They made me feel at home. Charter, Robert, and the other service writers were all joking around (when appropriate). This is my Dealer. More
by cski12894
Employees Worked With
Charter, Robert, among other nice people.
February 17, 2024
Sometimes dealers are just the perfect fit. These guys (Charter and Robert...among many) are fantastic. Now for insurance reasons I am not allowed in the dealer repair bay. But I was allowed a These guys (Charter and Robert...among many) are fantastic. Now for insurance reasons I am not allowed in the dealer repair bay. But I was allowed a limited inspecsmriom premises. Robert the electrical specialist would like this SMO. More
by cski12894
Employees Worked With
Charter and Robert in Service. , Craig Caldwell, Charles Gantt, Demetrius Johnson, Duane Shanklin, Jonathan Berry, Michael Freeland, Monica Couther, Gabe Lugo
January 30, 2024
this dealership is a scam. Alex Vasquez, Andrew Helvie, Emma Smith, said my loan was approved by GLS and took the money I put down. on my way to pick up the vehicle they said m Alex Vasquez, Andrew Helvie, Emma Smith, said my loan was approved by GLS and took the money I put down. on my way to pick up the vehicle they said my loan wasn’t approved and they keeping my down payment anyway. They also falsified insurance documents to Global Lending service in my name. They don’t answer my phone calls, or texts. And now I have to file with Virginia courts to get my money back… do not buy from here they are scammers. More
by Zhanelwallace
Employees Worked With
Alex Vasquez, Andrew Helvie, Emma Smith
December 01, 2023
I had my car transferred to Jim McKay where it was repaired without incident in 6 to 7 business days. They completely fixed shoddy wiring done by a third party along with 20 hrs of electrical repairs. repaired without incident in 6 to 7 business days. They completely fixed shoddy wiring done by a third party along with 20 hrs of electrical repairs. Jim Mckay is now the only dealer that will service my car from now on. It is concerning that the dealer whom I bought my car from did everything they could to let it sit and rot. It sat for 4 months because they had an issue with my insurance company. Jim Mckay really worked hard to get my car done, w/o any delay's. They provided great service and they fixed it faster than I thought possible. Thank you Charter for your honesty; and checking out was smooth and painless. A++ More
by cski12894
Employees Worked With
Charter, Senior Service Writer
November 28, 2023
Where to start with this one. I drove 6 hours to buy a car. Price started at around $26,000 and after being lied to about the bank requiring add-ons price was around $33,000. The I drove 6 hours to buy a car. Price started at around $26,000 and after being lied to about the bank requiring add-ons price was around $33,000. The car isn’t in good shape and I was sent home without a charger. The car was still in the other persons name so I almost couldn’t charge the car to get home. I’ve received a refund on one of the add-ons I was forced to take but I’m still out $1,000. I’ve been trying to reach out for several days now with no response. So I guess I’ll be finding someone to help with getting that back. Be aware of the bad salesman ship here! More
by JohnnyGraham
Employees Worked With
Kenneth Richardson, Pezman Haghshenas, Dianna Ramirez, Elia Ahmadian
October 03, 2023
If you're in the market for a new or used car and value honesty, integrity, and genuine customer service, steer clear of Jim McKay Car Dealership. Their business model seems to be centered around deceit an honesty, integrity, and genuine customer service, steer clear of Jim McKay Car Dealership. Their business model seems to be centered around deceit and misrepresentation, which is not only unprofessional but downright unethical. From the moment I set foot on their lot, I was bombarded with high-pressure sales tactics. And while I understand that car dealerships are in the business of selling, what I cannot abide is the blatant lying and manipulation that permeates throughout Jim McKay. Upon inquiring about a specific vehicle's history, I was assured that the car had never been in an accident. However, upon running a Carfax report myself, I discovered not one, but TWO accidents in the vehicle's past. When I confronted the salesperson with this information, they brushed it off, saying, "Oh, those were just minor incidents". This kind of dishonesty is not only harmful to customers but tarnishes the reputation of the car selling industry as a whole. Furthermore, their financing terms were shrouded in mystery. When I asked for a breakdown of the fees and interest rates, I was given the runaround, with vague answers and empty promises of "the best deal in town." It was only when I insisted on seeing the numbers in writing that the ugly truth of their exorbitant fees and hidden costs came to light. To any potential car buyers out there, I cannot emphasize this enough: do your research and due diligence before even thinking about purchasing from Jim McKay Car Dealership. Their practices are questionable at best and downright predatory at worst. Don't let their polished exteriors and smooth-talking salespeople fool you. There are many reputable dealerships out there that operate with transparency and honesty. Jim McKay is not one of them. Stay away and warn others. More
by andre.griggs
Employees Worked With
Aaron Tran, Hores Haider, Alex Vasquez
