Jim Marsh Kia

I love my new Kia I recently took my Volvo to California for the weekend and when I got back my low coolant light came on, so disappointing for a vehicle I have only ha I recently took my Volvo to California for the weekend and when I got back my low coolant light came on, so disappointing for a vehicle I have only had for 10 months. Since I had lost confidence in it I started looking around for what my options were being only 10 months into my 39 month lease. Allen Yarborough explained to me that I do have options and I shouldn't feel stuck with the vehicle just because I had a lease. Luckily Jim Marsh Kia not only got me out of the lease but got me into a more comfortable vehicle with more features for a cheaper lease payment. I am so happy with my new Kia Cadenza. More

Jim Marsh Kia is Fabulous! veryone at Jim Marsh Kia made us feel at home. There was no pushy sales pitch, just honest people that explained the Kia Soul 2016. Originally I had veryone at Jim Marsh Kia made us feel at home. There was no pushy sales pitch, just honest people that explained the Kia Soul 2016. Originally I had contacted them through the Costco auto program. Melinda the internet sales person was fair and honest about the pricing. When we went to the Dealership, Amy King was so nice as a sales person, walking us around the dealership until we found the color we wanted with the options. Originally we had gone in to lease a Kia Soul, but Sean in Financing explained how a purchase at 0% was a better option for our lifestyle since we plan on keeping the vehicle for a long time. And Allen Yarborough, the GM, promptly greeted us and answered our questions -- he made us feel like family. There were no lies or sales tactics, it was honest communication about the vehicle. And we got the perfect 2016 Kia Soul. Amy King has followed up to see how we like the vehicle and if we had any questions. More

Fantastic experience! I came here after going to another local Kia dealership. Without going into too much detail, the experiences were polar opposites. At the first place, I came here after going to another local Kia dealership. Without going into too much detail, the experiences were polar opposites. At the first place, I had to wait for 30 minutes for an employee to approach me and see if I've been helped or if I needed any assistance, and it only went downhill from there. Jim Marsh Kia on the other hand was such a refreshing experience. David was super helpful, but not overly pushy. All of the employees I've dealt with felt like they genuine cared not only about making a sale, but about earning my business. I would honestly recommend this place to anyone looking for a car. More

Proud owner of a Kia Sorento My wife and I were looking for a practical SUV as our family vehicle. We had been looking seriously at the Ford Flex but after two meetings with sales My wife and I were looking for a practical SUV as our family vehicle. We had been looking seriously at the Ford Flex but after two meetings with salesmen we just could not get the price we wanted. We decided to check out Kia before we sucked it up and paid for the Flex. We went in and met with Warren who listened to everything we wanted and found the SUV that fit our needs and then some. The price we were originally quoted was nowhere near what we wanted HOWEVER Warren and Kahn O worked with us and negotiated down to a price that we were all happy with. We are now proud owners of a fully loaded 2015 Kia Sorento. To top off all of this, Julia made sure that before we departed the dealership we were fully aware of all the features that come with our Sorento. All in all a great experience and we are quite happy we didn't settle for the overpriced Ford Flex! More

NEVER THOUGHT I WOULD BUY HERE Having had an unpleasant experience previously, it was 100% only due to Sal and Charlene that I reconsidered and purchased a new vehicle for my daugh Having had an unpleasant experience previously, it was 100% only due to Sal and Charlene that I reconsidered and purchased a new vehicle for my daughter. They both exemplify the core meaning of customer service FIRST, with the sale to follow. Each of these individuals are a credit to this dealership and the auto sales industry. Their approach is authentic and genuine. More

Plesent Experience I have purchased several autos over the years. My experience at Jim Marsh KIA was by far the easiest experience so far. The sales person, Sal Saker, I have purchased several autos over the years. My experience at Jim Marsh KIA was by far the easiest experience so far. The sales person, Sal Saker, was informative and knowledgeable, as were others involved in the sales process.. The 2014 KIA SOUL I purchased has a GPS and other systems I'm not too familiar with, I'm told that one Julia Warga will brief me soon on how to use them. Also, there was a 4 inch scratch on left back door which Ms. Bobbet and crew repaired. I was given military discount and treated well. Jim Marsh KIA is the place to shop. Paul A. Miles More

Purchased 2011 Dodge Grand Caravan . First time ever buying a car that we had a pleasant experience and it didn't take 8-9 hours to get out of there. Carlos was great, very personable a . First time ever buying a car that we had a pleasant experience and it didn't take 8-9 hours to get out of there. Carlos was great, very personable and did not try to pressure us. We will definitely return for our future car needs. Good job also by Kelly, Blake and Sean. More

Outstanding Customer Service. Todd was very helpful with explaining all the features of the vehicle. The entire staff was extremely friendly and willing to help with all questions. Todd was very helpful with explaining all the features of the vehicle. The entire staff was extremely friendly and willing to help with all questions. Thank you again Jim Marsh Kia. I look forward to doing business with you over the years. Sincerely, Charles DuVall More

purchase of a new car I was surprised how easy it was to purchase a vehicle at Jim Marsh kia. I was very surprised. blake Hewitt and Julia warga were great. I was surprised how easy it was to purchase a vehicle at Jim Marsh kia. I was very surprised. blake Hewitt and Julia warga were great. More

Pathetic Customer Service I have been calling these people for at least 3 days now and left multiple messages simply to make an appointment to get my car worked on. No one has I have been calling these people for at least 3 days now and left multiple messages simply to make an appointment to get my car worked on. No one has called me back. This is after finding out about a week ago that they do not even have a technician to work on Suzuki cars until the 8th (over 10 days after I first needed it to be serviced) because the one technician they do have...is on vacation. When I expressed how this didn't make much sense to not have someone to work on cars for over 10 days. More