Jim Marsh Kia

First time buyer! I had a great experience buying my first car. They all were very helpful, I made an appointment to see a used car & looked through all my options & th I had a great experience buying my first car. They all were very helpful, I made an appointment to see a used car & looked through all my options & they gave me the best for me. Michael & Sean helped me through everything from looking at the car, to test driving, & through the financial works, they did an amazing job! Would definitely recommend Jim Marsh car dealership! More

A pleasure to work with! Ron was excellent - friendly, knowledgeable, a pleasure to work with! Ron went out of his way to be helpful in every way he possibly could! Ron was excellent - friendly, knowledgeable, a pleasure to work with! Ron went out of his way to be helpful in every way he possibly could! More

Amazing Mr. Cash was great. I received a notice in the mail from Mr. Cash and capitalized on it. Ronnie was very polite, helpful, courteous, thrifty, clean, Mr. Cash was great. I received a notice in the mail from Mr. Cash and capitalized on it. Ronnie was very polite, helpful, courteous, thrifty, clean, and everything else you would want. He met my needs, chauffeured me around the block and made feel very comfortable through the process. Jim Marsh, if you read the reviews please know that you have a great member of your team in Mr. Ronnie “Twist” Cash. I will be asking for him by name for future car purchases. More

Great Buying Experience Cash was very professional, courteous, knowledgable and easy to deal with. The transaction couldn't have been easier. I would definitely recommmend an Cash was very professional, courteous, knowledgable and easy to deal with. The transaction couldn't have been easier. I would definitely recommmend anyone to him and Jim Marsh Kia. More

Remarkable sevice I was blown away with the professional people on staff my sale man was great and they get you in and out prompt service. I will send family and friend I was blown away with the professional people on staff my sale man was great and they get you in and out prompt service. I will send family and friend here great sevice and staff. More

Great experience! Our sales person today was Michael Phelps and he was awesome ! He was able to get us the best deal, customer service was on point and I would definite Our sales person today was Michael Phelps and he was awesome ! He was able to get us the best deal, customer service was on point and I would definitely come back to purchase another car or even refer someone to buy here . More

Genuinely, Great People Everyone I met there was extremely pleasant and genuine. I went to another dealership and did not have the same experience. At Jim Marsh Kia, they s Everyone I met there was extremely pleasant and genuine. I went to another dealership and did not have the same experience. At Jim Marsh Kia, they showed me the car I wanted, talked to me, and let me make my own decisions. They also knew my budget and were able to make the numbers work for me. All round, great experience and I world recommend this place to anyone looking. FYI... Cash and Jim D. were awesome. More

Great experience Buying my new Kia Sorrento was a great experience. Ray Dresselhaus was a very professional, attentive and very friendly sales representative. He answe Buying my new Kia Sorrento was a great experience. Ray Dresselhaus was a very professional, attentive and very friendly sales representative. He answered all my questions and went above and beyond to find exactly what my wife and I were looking for. Our next car will definitely be a Kia. More

My first car I’m 42 years old and this is my first car , so I did not know what I was doing the lever for the car before ourselves man was very nice I got a Kia sp I’m 42 years old and this is my first car , so I did not know what I was doing the lever for the car before ourselves man was very nice I got a Kia sported 2017 and I’m very happy , everyone was so nice and helpful I will recommend this dealership anytime More

Do Go Here... Especially the service department!!! It's been a few months since this has happened and I can't believe it's taken me so long to write a review. First, let me start by saying they are rea It's been a few months since this has happened and I can't believe it's taken me so long to write a review. First, let me start by saying they are really great in the sales department, but do not take your car in for service. This is were I went all wrong. First, I set in the lobby for two hours to get a simple oil change. I wasn't too mad because I understand it can take a long time and they are busy on Saturdays. About 4 days later (while I was driving to work on the interstate) the oil all came out and my car and it broke down. According to the tow truck driver the engine most likely seized up and this is why it broke down. I called and talked to Jim Marsh and they told me to bring it in for them to look at. The guy at the counter told me that they needed to replace the whole engine because of what happened. Apparently, someone didn't put the oil plug in properly and all the oil came out leaving nothing in the car. Fast forwarded a few days later and they told me that's not the case and wanted to just fix the engine. I argued and stated I wanted a new one with no resolution. I was given the car back with them "fixing" it. Days later it turned out the car is still leaking oil and they are refusing to fix it saying it's residue from the car being fixed. Just to state it's still leaking as of this day. Which means I am going to have to come out of pocket to fix this. I am at the point where I want to seek legal action. All I wanted was my brand new car fixed. It's a shame. I bought a 2017, so I wouldn't need to deal with this and look at me... I'm dealing with it. I said when I bought my car that they have a lifelong customer because I am so impressed. Well this is far from the case. Please save yourself and don't do business with them. Kia's are great..just don't get one from them. And please do NOT let them do any kind of service on it. More