Jim Marsh Kia

Great Experience Cash was so wonderful. He was never pushy and easy to work with. Cash overall made my first time buying a car an easy and enjoyable experience! Cash was so wonderful. He was never pushy and easy to work with. Cash overall made my first time buying a car an easy and enjoyable experience! More

Ray was great! I drove a 2012 Kia Rio for 7 years with not one problem. My catalytic converter needed to be replaced & it wasn’t worth it so I decided to buy a new c I drove a 2012 Kia Rio for 7 years with not one problem. My catalytic converter needed to be replaced & it wasn’t worth it so I decided to buy a new car. My boyfriend and i went into the dealership knowing what I wanted & was greeted by a very kind man, Ray. Ray was great! Helpful, listened & answered all of my questions. The finance manager Sean & customer service rep Mike, also great! Everyone else? Horrible. I overheard many employees, mostly from what i could tell, upper management, be extremely rude to Ray in front of us. Verbally pushed him around in a very unprofessional manner & made me feel very uncomfortable. At one point an employee Carlos was talking to me specifically about finances. Ray was a part of the conversation & directed a comment to both my boyfriend and i about things we were comfortable with in the payment plan. I was buying the car but i value my boyfriend’s opinion. We share a lot of financial responsibility. Carlos cut in and made a VERY rude comment about how i was the one buying the car. It made me very angry & I cut him off & basically said to be quiet. My boyfriend left to grab my car title that I left at the house. Carlos made awkward small talk about his DJ business for a good 20 min that made me very uncomfortable. I tried to be nice but I kept texting my boyfriend telling him to hurry up. Ray was amazing but the negative experience I got from the rest of the employees outweigh my experience. I won’t be buying my next Kia from that dealership. Love my 2019 Kia Forte though!! Haha More

Great experience Michael and Ron helped me pick out my new Kia Soul and it is an awesome car. I love it and they were very helpful. They weren't pushy and helped me fi Michael and Ron helped me pick out my new Kia Soul and it is an awesome car. I love it and they were very helpful. They weren't pushy and helped me find a car that fit me and my daughter's needs. More

A great selection to choose from with very friendly helpfu After a month of searching I found my best deal right here at Jim marsh Kia and I searched is far is Miami. And found my dream car right here . After a month of searching I found my best deal right here at Jim marsh Kia and I searched is far is Miami. And found my dream car right here . More

Thank you Roger and associates Roger the salesman was the best snow pressure very knowledgeable friendly. Cindy and maintenance she is always wonderful how to key a before this one Roger the salesman was the best snow pressure very knowledgeable friendly. Cindy and maintenance she is always wonderful how to key a before this one just upgraded thank you Roger for all your help More

Holy Cripes!!! What an awesome experience! I am what you could call, needy. I researched the Kia of my dreams, the Kia Soul Exclaim in Titanium Grey and found that the closest one to me was at I am what you could call, needy. I researched the Kia of my dreams, the Kia Soul Exclaim in Titanium Grey and found that the closest one to me was at Jim Marsh. Being that I live in Arizona, I had about a zillion questions on buying a car out of state, financing, obtaining the vehicle, the meaning of life- you get the picture. From start to finish, I was BLOWN away by the level of customer service I received. Not that fake “we want to sell you a car” customer service. It was genuine and you could feel it. Thank you a zillion times to Stephanie, Rosemary, Cash (literally THE man!) and Shawn in finance for making this experience so awesome! More

Excellent customer service Went in for car maintenance, walked out w/new car! Roger/Khan great non-pressure service, burnt cookies, $ machine. Mike takes time to assist you unde Went in for car maintenance, walked out w/new car! Roger/Khan great non-pressure service, burnt cookies, $ machine. Mike takes time to assist you understanding your car. All around great customer service! More

DO NOT GO TO JIM MARSH KIA’ ABSOLUTE WORST DEALERSHIP!! DO NOT PURCHASE OR HAVE YOUR CAR SERVICED BY THEM! YOU TAKE YOUR CAR IN FOR SERVICE AND IT COMES OUT IN WORSE CONDITION AN ABSOLUTE WORST DEALERSHIP!! DO NOT PURCHASE OR HAVE YOUR CAR SERVICED BY THEM! YOU TAKE YOUR CAR IN FOR SERVICE AND IT COMES OUT IN WORSE CONDITION AND THEN THEY EXPECT YOU TO PAY FOR IT!! OWNER, JIM MARSH IS A HORRIBLE PERSON AND TREATS LONG TIME CUSTOMERS LIKE CRAP!! DO YOURSELF A FAVOR AND GO ELSEWHERE!! More

Awesome I loved my buying experience here. Ron "CASH " and the team at Jim Marsh Kia made this the most delightful and enjoyable car buying experience ever. I I loved my buying experience here. Ron "CASH " and the team at Jim Marsh Kia made this the most delightful and enjoyable car buying experience ever. I highly recommend Jim Marsh Kia . No pressure, No run around. Thank you ...I'm so happy😁😊 More

Would not buy a rock from them You should not buy anything from this dealership because how they treat you . The tv commercial said if you don't drive here you can't save here . Tha You should not buy anything from this dealership because how they treat you . The tv commercial said if you don't drive here you can't save here . That is lie in its self .the director is roud to the customer More