Jim Marsh Kia

Jim Marsh Kia: better than ok 👍🏻 Better than most dealer service experiences. Employees are friendly and keep you informed through the process. Waiting area is comfortable and imagina Better than most dealer service experiences. Employees are friendly and keep you informed through the process. Waiting area is comfortable and imaginative. Free water. There is some up-selling effort made but not overly pushy. John Stewart isn’t as funny in person as he is on tv but thankfully he is way less political. More

oil and filtr change plus maintenance check I called and asked how long for oil change and they said about and hour. I came in and was immediately met by Cindy who took all the information on m I called and asked how long for oil change and they said about and hour. I came in and was immediately met by Cindy who took all the information on my car. In about an hour Cindy came out and met me. She explained the service sheets to me and brought me to the checkout .She was very courteous and professional. More

Great experience Relaxing and professional environment with honest but not pushy sales staff. This is how car buying should be. I would recommend Jim Marsh Kia to frie Relaxing and professional environment with honest but not pushy sales staff. This is how car buying should be. I would recommend Jim Marsh Kia to friends and family. More

Easy and quick process Easy to work with- glad we stopped in Simply negotiation process that made this a great experience. The finance person was good to work with also. G Easy to work with- glad we stopped in Simply negotiation process that made this a great experience. The finance person was good to work with also. Great team. More

Quick and easy Today we were dreading coming in to search for a car. But our salesman was awesome by helping us no matter what we wanted to do. They all worked to ge Today we were dreading coming in to search for a car. But our salesman was awesome by helping us no matter what we wanted to do. They all worked to get us the monthly payment we wanted. This is our fourth car we have bought here and I’m sure it’s where we will buy our fifth. More

Great none stress car buying I have not purchase from this dealer but had servicing done. The sales staff is great and did not pressure me at all. They understood right off the I have not purchase from this dealer but had servicing done. The sales staff is great and did not pressure me at all. They understood right off the bat the payment I wanted and what I was willing to pay for the vehicle. Also once we sat down the process was simple and there system is straight forward. There is no hidden fee that pop up at the end. If you have a chance to stop by and are interested in a vehicle I personally would talk to Ron Twist "Cash". More

Amazing experience Ray Dresselhaus was great. We got a better deal than we could have imagined. Painless and quick transaction. Will definitely be back when its time to Ray Dresselhaus was great. We got a better deal than we could have imagined. Painless and quick transaction. Will definitely be back when its time to buy another car. More

THE BEST Best ee's to work with. Ron Twist is awesome. By far the best dealership I have had the pleasure of doing business. Furthermore, the service dept, Best ee's to work with. Ron Twist is awesome. By far the best dealership I have had the pleasure of doing business. Furthermore, the service dept, by far the BEST in the LV valley. I'm a repeat customer and will continue to do so. More

Great Experience Cash was so wonderful. He was never pushy and easy to work with. Cash overall made my first time buying a car an easy and enjoyable experience! Cash was so wonderful. He was never pushy and easy to work with. Cash overall made my first time buying a car an easy and enjoyable experience! More

Ray was great! I drove a 2012 Kia Rio for 7 years with not one problem. My catalytic converter needed to be replaced & it wasn’t worth it so I decided to buy a new c I drove a 2012 Kia Rio for 7 years with not one problem. My catalytic converter needed to be replaced & it wasn’t worth it so I decided to buy a new car. My boyfriend and i went into the dealership knowing what I wanted & was greeted by a very kind man, Ray. Ray was great! Helpful, listened & answered all of my questions. The finance manager Sean & customer service rep Mike, also great! Everyone else? Horrible. I overheard many employees, mostly from what i could tell, upper management, be extremely rude to Ray in front of us. Verbally pushed him around in a very unprofessional manner & made me feel very uncomfortable. At one point an employee Carlos was talking to me specifically about finances. Ray was a part of the conversation & directed a comment to both my boyfriend and i about things we were comfortable with in the payment plan. I was buying the car but i value my boyfriend’s opinion. We share a lot of financial responsibility. Carlos cut in and made a VERY rude comment about how i was the one buying the car. It made me very angry & I cut him off & basically said to be quiet. My boyfriend left to grab my car title that I left at the house. Carlos made awkward small talk about his DJ business for a good 20 min that made me very uncomfortable. I tried to be nice but I kept texting my boyfriend telling him to hurry up. Ray was amazing but the negative experience I got from the rest of the employees outweigh my experience. I won’t be buying my next Kia from that dealership. Love my 2019 Kia Forte though!! Haha More