Jim Marsh Kia

Great Service Brett was super friendly and helpful. Service department has always been great when we’ve needed to bring in our Sedona. Love the no pressure service Brett was super friendly and helpful. Service department has always been great when we’ve needed to bring in our Sedona. Love the no pressure service guys! More

Integrity and Honest Cindy Weaver is my rep in the service department , and I came in after living in emergency rooms and Hospital rooms with my wife Charlette Vaughn. Nee Cindy Weaver is my rep in the service department , and I came in after living in emergency rooms and Hospital rooms with my wife Charlette Vaughn. Needless to say I am a mess and stressed. Charli has a tumor in her chest pressing on her heart. I need my car serviced and to get back to the hospital. Cindy made that happen and was very understanding, I could not have expected such an excellent experience in such a trying moment. I thank the team at Jim Marsh Kia most of all I am grateful to Cindy Weaver and hope she receives an award of excellence for her job done well and going beyond the call of duty for her consideration for the customers at Jim Marsh Kia. Thank You Cindy Sincerely and Always Storm Vaughn a loyal customer of yours P.S. Charli is back home on June 25 there is a long road to recover. Again thank you for easing my stress in that critical moment in time. More

2014 Sorento Maintenance Todd Gerstenberger is the best Service Manager I have worked with at Jim Marsh or other dealers. We bring our car to Jim Marsh KIA because of Todd’s Todd Gerstenberger is the best Service Manager I have worked with at Jim Marsh or other dealers. We bring our car to Jim Marsh KIA because of Todd’s knowledge, professionalism and help on maintaining our 2014 Sorento. On this visit we had normal service performed (oil change, etc ,), alignment check and front end alignment, tire rotation, coolant replacement and other service items. We have 83,000+ miles and ALL maintenance has been done at Jim Marsh KIA and this is due to the excellence of Todd G. Todd follows up to keep the customer informed whether we are waiting for service to be completed or we return home while it is being done. More

Amazing experience! This was my first time buying a dealership car and they couldn’t have made it any easier! Looked at cars, and was driving off the lot just like that! This was my first time buying a dealership car and they couldn’t have made it any easier! Looked at cars, and was driving off the lot just like that! Easy process with everything explained in great detail! Thank you so much! More

They had me at hello I walked onto the lot telling myself I wasn’t going to drive off with a car, that plan didn’t last long. Michael was the friendly face that helped me I walked onto the lot telling myself I wasn’t going to drive off with a car, that plan didn’t last long. Michael was the friendly face that helped me narrow down the many options to the car that was right for me and my needs. I wasn’t being pushed to make a decision I wasn’t ready to make, rather I was working with the dealership to find the perfect car for me!! Easy dealership and perfect salesman to work with! More

Amazing, simply the BEST! I arrived from out of town, and they had everything completed and ready for me. The most supportive and caring service. I don’t only mean the outstand I arrived from out of town, and they had everything completed and ready for me. The most supportive and caring service. I don’t only mean the outstanding salesmen Mike, but both managers, Carlos, Big Mike, and Sean Kim with finance. I have never had such a fast, and honest loan purchase. I highly recommend. More

Trunk Latch Repair The had me fixed and out the door in 2 hours. Smooth, easy experience. My daughter was here visiting and we wanted to get to Cowabunga Bay. The had me fixed and out the door in 2 hours. Smooth, easy experience. My daughter was here visiting and we wanted to get to Cowabunga Bay. More

Got a Great New Kia Sorento Went in to take a test drive but drove out with a brand new Kia Sorento. Our salesperson, Michael Phelps was very helpful and offered us a really grea Went in to take a test drive but drove out with a brand new Kia Sorento. Our salesperson, Michael Phelps was very helpful and offered us a really great deal. Overall it was a very good car buying experience. More

Always good service Been servicing my KIA at Jim Marsh for the last 2 1/2 years, always are very through, no problems with the car. Lease is up in 8 months, sales sho Been servicing my KIA at Jim Marsh for the last 2 1/2 years, always are very through, no problems with the car. Lease is up in 8 months, sales should approach customer service customers and see if they might be interested in a new car. "it don't hurt to ask". More

Awesome experience Micheal Phelps helped me a lot with picking my new car. He was very patient, he worked with me for over 6 hours - I really appreciate it. I love the c Micheal Phelps helped me a lot with picking my new car. He was very patient, he worked with me for over 6 hours - I really appreciate it. I love the car, great customer service at this dealership. Thank you! More