Jim Marsh Kia

Recall of Niro Done quicker than promised. Hertz from whom I rented a car was exceeding slow - I probably should have used Enterprise. However, the price was right Done quicker than promised. Hertz from whom I rented a car was exceeding slow - I probably should have used Enterprise. However, the price was right for the rental. More

Our New 2019 Kia Soul Thank you to Mike Phelps and the rest of the team at Jim Marsh Kia for making our new purchase so quick and easy and we love our new car!!! Thank you to Mike Phelps and the rest of the team at Jim Marsh Kia for making our new purchase so quick and easy and we love our new car!!! More

Nice place Everyone at Jim Marsh is kind and friendly. They keep a beautiful office. I like their exhibitions in the waiting room. Brett was very helpful. Everyone at Jim Marsh is kind and friendly. They keep a beautiful office. I like their exhibitions in the waiting room. Brett was very helpful. More

The waiting was long, It is a pity that you can not make an appointment But I was treated ok I knew that it would take a long time, but I decided to stay It is a pity that you can not make an appointment But I was treated ok I knew that it would take a long time, but I decided to stay More

Surprisingly Pleasant Buying a car is never fun. Mr. Ray was exceptionally helpful and pleasant. If he did not know the answer, he got it rather than letting the subject dr Buying a car is never fun. Mr. Ray was exceptionally helpful and pleasant. If he did not know the answer, he got it rather than letting the subject drop. He treated me with respect and the transaction never became adversarial. When I buy in the future, I will look for him. More

Outstanding Service at Jim Marsh KIA We have taken our KIA Sorento to Jim Marsh for all service needs and are very satisfied with the quality of service we have received. This visit to t We have taken our KIA Sorento to Jim Marsh for all service needs and are very satisfied with the quality of service we have received. This visit to the dealership was to replace a part in the front airbag, though it was not a recall. We work only with Todd Gerstenberger, Service Manager, because of his professional service. What I do not understand is why Todd’s name is not listed on next session if employees we worked. The Service Manager is a very key piece to customer service. We will not take our in for service if Todd is off that day for some reason. The Customer Service rated below is based on my intersection with Todd. Your feedback request is based on the sales department and you seem to ignore the service department. The Service Department remains to be the major source of interaction with the dealership and can have a large influence on future decisions in purchasing a car and from what dealership. More

Excellent Job! Jim Marsh Kia brings a family attitude to their business. I really appreciated the service to our Toyota, which we refuse to take to the Toyota dealer Jim Marsh Kia brings a family attitude to their business. I really appreciated the service to our Toyota, which we refuse to take to the Toyota dealership due to careless customer service. We are thrilled with your service and will continue with Jim Marsh in the future. More

Good job It took longer than expected or promised I did ask to make sure that all parts were in before leaving my car, but that was not how it happened Quali It took longer than expected or promised I did ask to make sure that all parts were in before leaving my car, but that was not how it happened Quality control did not pick up on additional scratches and had to leave my car for extra day. Problem resolved and I am happy with quality of work done on the car John Interrante was very professional and helpfull More

Above and beyond! Jim Marsh Kia helped with all my needs. My salesman “Cash” went above and beyond to ensure that I was treated with the best care when purchasing a car Jim Marsh Kia helped with all my needs. My salesman “Cash” went above and beyond to ensure that I was treated with the best care when purchasing a car for my first time. This dealership is welcoming and makes you feel like family. 10/10! More

Excellent service Cindy was great as usual. I always ask for her when I bring my car in for service. She is very detailed about the work done to my car and let’s me kno Cindy was great as usual. I always ask for her when I bring my car in for service. She is very detailed about the work done to my car and let’s me know what needs to happen on future visits. More