Jim Marsh Kia

2015 KIA Sorento Service Excellent, quick, and fast service! Cynthia Weaver and Blair Pickett, Great employees and customer service! Great overall Dealership! Friendly Experie Excellent, quick, and fast service! Cynthia Weaver and Blair Pickett, Great employees and customer service! Great overall Dealership! Friendly Experience! Clean and friendly atmosphere! Thank you Jim Marsh KIA! More

2019 Kia Niro Michael Phelps, Chris Rodriguez, & Stephanie Morrison made buying a new car a very pleasant experience. Received a very fair price on a 2019 Niro PHEV Michael Phelps, Chris Rodriguez, & Stephanie Morrison made buying a new car a very pleasant experience. Received a very fair price on a 2019 Niro PHEV, and excellent trade in value for my previous vehicle. Highly recommend them & Jim Marsh Kia! More

Pleasant experience Sales was willing to work on my needs, no pressure and honest. From the time I entered the lot I was driving off in my new Kia Soul in less than 2 hou Sales was willing to work on my needs, no pressure and honest. From the time I entered the lot I was driving off in my new Kia Soul in less than 2 hours. More

My greatest car buying experience ever! I moved recently from California. Naturally, this is my first car purchase experience in Nevada. I am amazed and grateful with the friendliness and I moved recently from California. Naturally, this is my first car purchase experience in Nevada. I am amazed and grateful with the friendliness and transparency at this dealershop. Everyone I had dealt with is straight up and absolutely top notched. Starting with Kelly, the internet manager, she gave me a price that I felt was fair. When my wife and I came in, Mike Phelps was readied to help. Mike helped me with the paperwork and gave me a fair trade in value for my truck. Finally, Sean finalized our deal. He is very honest and presented us wiith options on warranty and was not "pushy" at all. Being in sales for over 30 years, I could definitely appreciate the honesty approach. I took his advise on a 10 year/100,000 miles warrantly because i felt it is importantly and the 'price is fair. ,ZzOverrall, I had the best car buying experience ever and I will definitely tell my friend. More

Recall of Niro Done quicker than promised. Hertz from whom I rented a car was exceeding slow - I probably should have used Enterprise. However, the price was right Done quicker than promised. Hertz from whom I rented a car was exceeding slow - I probably should have used Enterprise. However, the price was right for the rental. More

Our New 2019 Kia Soul Thank you to Mike Phelps and the rest of the team at Jim Marsh Kia for making our new purchase so quick and easy and we love our new car!!! Thank you to Mike Phelps and the rest of the team at Jim Marsh Kia for making our new purchase so quick and easy and we love our new car!!! More

Nice place Everyone at Jim Marsh is kind and friendly. They keep a beautiful office. I like their exhibitions in the waiting room. Brett was very helpful. Everyone at Jim Marsh is kind and friendly. They keep a beautiful office. I like their exhibitions in the waiting room. Brett was very helpful. More

The waiting was long, It is a pity that you can not make an appointment But I was treated ok I knew that it would take a long time, but I decided to stay It is a pity that you can not make an appointment But I was treated ok I knew that it would take a long time, but I decided to stay More

Surprisingly Pleasant Buying a car is never fun. Mr. Ray was exceptionally helpful and pleasant. If he did not know the answer, he got it rather than letting the subject dr Buying a car is never fun. Mr. Ray was exceptionally helpful and pleasant. If he did not know the answer, he got it rather than letting the subject drop. He treated me with respect and the transaction never became adversarial. When I buy in the future, I will look for him. More

Outstanding Service at Jim Marsh KIA We have taken our KIA Sorento to Jim Marsh for all service needs and are very satisfied with the quality of service we have received. This visit to t We have taken our KIA Sorento to Jim Marsh for all service needs and are very satisfied with the quality of service we have received. This visit to the dealership was to replace a part in the front airbag, though it was not a recall. We work only with Todd Gerstenberger, Service Manager, because of his professional service. What I do not understand is why Todd’s name is not listed on next session if employees we worked. The Service Manager is a very key piece to customer service. We will not take our in for service if Todd is off that day for some reason. The Customer Service rated below is based on my intersection with Todd. Your feedback request is based on the sales department and you seem to ignore the service department. The Service Department remains to be the major source of interaction with the dealership and can have a large influence on future decisions in purchasing a car and from what dealership. More