Jim Marsh Kia

Excellent and quick service. What more could you want? Comfortable waiting area. Service representative greeted me with a smile and was friendly through the whole process. Comfortable waiting area. Service representative greeted me with a smile and was friendly through the whole process. More

Great customer service.Everyone is very friendly and helpful thank you. I would love to recommend my friends and family . Thank you for the great service. helpful thank you. I would love to recommend my friends and family . Thank you for the great service. More

Always liked the K900 but was worried about the service experience after the purchase. I’ve owned A couple of Porsche’s and Mercedes which I was willing to pay more because of the great service I always re experience after the purchase. I’ve owned A couple of Porsche’s and Mercedes which I was willing to pay more because of the great service I always received. Since we had kids we’ve gotten a little more economical with our cars. My wife drives a Durango and I absolutely dread dealing with the dealership when it comes to service. They never call when the car is done and things I asked to have looked at, get over looked. With that being said let’s get started on my experience at Jim Marsh. The first time I walked in, I was greeted by Todd Gerstenberger. I wanted to get a 30k mile service done and he went over a couple of different options and I scheduled a time to drop the car off. On appointment day I dropped it off in the morning and it was done within a few hours. Next time I came in was because of a check engine light. I emailed Todd and he told me to bring it down. He put me in a great loaner vehicle while my car was being serviced. Again the car was finished quicker than I was originally quoted. When I got home I did notice a new door ding that wasn’t there so I emailed Todd to let him know, not really expecting anything be done. He apologized and told me to bring it back so they could fix the door ding. Just had that done today and it was done within an hour and looks brand new. Because of Todd I will be purchasing my wife’s Telluride there once our lease on our Durango is up. Everyone I’ve encountered at Jim Marsh has been great. From the cashiers to the gentleman that drives the shuttle. Do not think twice about spending your money with Jim Marsh! More

I was very with the service I received during the purchasing process. I drove 3 cars and wound up buying the 2020 Stinger. I really like the car because it is a 4 cylinder. purchasing process. I drove 3 cars and wound up buying the 2020 Stinger. I really like the car because it is a 4 cylinder. More

Three fantastic Kia Souls and a nearly 10 years with Jim Marsh Kia, and my experience remains the same . . . Great car, great service department, great dealership!! Marsh Kia, and my experience remains the same . . . Great car, great service department, great dealership!! More

My daughter my grand daughter and myself have purchased several cars from Jim Marsha Kia and I can say we are very satisfied with our experience that we have had at the dealership. several cars from Jim Marsha Kia and I can say we are very satisfied with our experience that we have had at the dealership. More

got service quickly in spite of not having an appointment One of the sidelights to the service is that inside is like a museum. Makes for a very pleasant atmosphere. Coffee and interesting books available as One of the sidelights to the service is that inside is like a museum. Makes for a very pleasant atmosphere. Coffee and interesting books available as well as TV while you wait. More

excellent service Best dealership I have been to and enjoyed looking at the antiques. Staff is very professional and courteous. The guy in service was very good Best dealership I have been to and enjoyed looking at the antiques. Staff is very professional and courteous. The guy in service was very good More

Service Department My last visit to the Service Department was to have the left low beam bulb replaced. The reason I bring our 2014 KIA Sorento to JIM Marsh for service My last visit to the Service Department was to have the left low beam bulb replaced. The reason I bring our 2014 KIA Sorento to JIM Marsh for service is Todd Gerstenberger, Service Manager. I trust Todd’s advice and recommendations and that is not always the case regarding automobile service. My son I’d deployed in the military and I even brought his 2006 Jeep Cherokee to Him Marsh KIA when repairs were needed because I knew that Todd would ensure that Any work would be done correctly. More

Warranty Oil Change and Tire Rotation I have taken my 2019 KIA Soul to Jim Marsh for every service since purchasing the vehicle a year ago from Jim Marsh. Always a pleasure -- the service I have taken my 2019 KIA Soul to Jim Marsh for every service since purchasing the vehicle a year ago from Jim Marsh. Always a pleasure -- the service and the people associated with Jim Marsh. More