Jim Marsh Kia

the service was excellent but the billing I think was incorrect. I had a coupon for oil change for $24.95 but I wanted Synthetic oil. Johnathan Bias said no problem it would be extra and we will deduct t incorrect. I had a coupon for oil change for $24.95 but I wanted Synthetic oil. Johnathan Bias said no problem it would be extra and we will deduct the coupon value. GREAT but when I checked the bill more accurately when I got home I discovered they only gave me credit for $16.00 and not $24.95 the full value of the coupon which he said would be done. I think this should be corrected or an explanation why the coupon was not honored for its full value! It was a KIA optima 2020 serviced on 9/11/2020 also we purchased THREE (3) KIAS from Jim Marsh this year. Please respond thank you. More

Staff was very informative and willing to work to make sure my buying experience was a great one. I will recommend Jim Marsh Kia to anyone looking to buy. Thank you! sure my buying experience was a great one. I will recommend Jim Marsh Kia to anyone looking to buy. Thank you! More

I had a great experience at JM Kia. Ron Cash was very knowledgeable and great to work with. No pressure dealership. Great Management. Highly recommended. knowledgeable and great to work with. No pressure dealership. Great Management. Highly recommended. More

TODD is a fantastic service man. He ALWAYS helps me when I come in. Very nice and friendly all the time. He is a joy to talk too as well. Always smiling which is great to see that he truly enjoys what he is I come in. Very nice and friendly all the time. He is a joy to talk too as well. Always smiling which is great to see that he truly enjoys what he is doing. More

Our experience started with Stephanie and Kelly in the Internet Sales Department after filling out a Costco Vehicle Request for a 2021 Kia Sedona. They were fantastic to work with and e-mailed us a no has Internet Sales Department after filling out a Costco Vehicle Request for a 2021 Kia Sedona. They were fantastic to work with and e-mailed us a no hassle Costco price form that was lower than anyone else. Because of them we went in to have our 2012 Sedona appraised. We met with Kelly who introduced us to Chris. He was able to give us what we wanted for our car with no hassle. Chris worked the deal a little better and then we met with Attia the Finance Manager who worked out all details and extra warranty we wanted. The whole experience at Jim Marsh Kia was the best we ever had at a dealership. We got to meet Jim Marsh and Allen Yarborough. Everyone in the place was professional, friendly and fun to work with. They made us feel like we were part of their family. More

I worked with Jonathan Bias in Service department. Everything went smooth as expected. Besides the oil change and tire rotation I had a damaged area on my car that needed repair. I was immediately ass Everything went smooth as expected. Besides the oil change and tire rotation I had a damaged area on my car that needed repair. I was immediately assisted with a estimate for repair. More

Jonathan in the Service Department provides Excellent Service every time Definitely coming back for my Kia and my 4Runner maintenance. I will be also buying me a brand New Sportage Service every time Definitely coming back for my Kia and my 4Runner maintenance. I will be also buying me a brand New Sportage More

My wife brought the car in for service. She could not have been treated with more respect and professionalism by Mr. Gates (service person). Highly recommend! have been treated with more respect and professionalism by Mr. Gates (service person). Highly recommend! More

Always customer first. Service is top notch. Gage was very helpful and efficient. I already bought two cars from Jim Marsh Kia. I highly recommend Jim Marsh Kia. very helpful and efficient. I already bought two cars from Jim Marsh Kia. I highly recommend Jim Marsh Kia. More

This rating is based on your Service Department and Todd Gerstenberger, Service Manager. Todd is a very professional and honest person who represents your dealership in the most positive way. We have brou Gerstenberger, Service Manager. Todd is a very professional and honest person who represents your dealership in the most positive way. We have brought our 2014 Sorrento to Jim Marsh KIA for all of our service needs because of Todd. Our relationship with your dealership's Sales Department was not the most positive when we bought our car but all of that has been resurrected by the professional and honest manner in which Todd deals with your customers If it weren't for Todd we would not have had 100% of the service on our car performed at your dealership. He is a person that you should hold up as the model to represent your dealership and deal with the customers. More