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Jim Marsh Kia

Las Vegas, NV

4.5
744 Reviews
Why Should Drivers in the Las Vegas, Paradise, Henderson and North Las Vegas Areas Choose Jim Marsh Kia? Of course, there are many reasons, but perhaps the most important is the incredible service we offer. From taking our time to ensure our customers have the best car buying experience when choosing a new Kia model or a pre-owned vehicle, to making sure each of our clients obtain the car loan and Kia lease that he/she is most comfortable with, our commitment to you is unsurpassed.
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8555 W Centennial Pkwy

Las Vegas, NV

89149

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Showing 744 reviews

September 20, 2021

Sam, Sal and Sean were all you could ask for, exceeded my expectations in every way. Premises/Showroom is fantastic. More

by doug
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Cariaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Jim Marsh Kia responded

Doug, Thanks for the kind words and 5-star review! We're so glad that we exceeded your expectations. We value your business and look forward to working with you again in the future.

September 18, 2021

Service department has one of the best employees Todd he makes that department great customer service and reason I keep coming back . He’s been there since I got my car and keeps it running strong with his More

by Exmuser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd in service didn’t catch his last name
Sep 20, 2021 -

Jim Marsh Kia responded

Thanks for the 5-star review! We're glad to hear Todd has been able to give you such a great experience each time you visit. We appreciate your business and look forward to seeing you again!

September 17, 2021

Excellent Service Department! Everyone in the entire Dealership is courteous and friendly! Highly recommend for Sales and Service! More

by Croode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service personnel
Sep 20, 2021 -

Jim Marsh Kia responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

September 03, 2021

Anthony was very professional and amazing. He treated us like family. We really enjoyed our over all experience. We are very happy with our car. More

by K.Blair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Esguerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Jim Marsh Kia responded

Thanks for the 5-star review! We're so glad you felt like family and enjoyed your buying experience. Congratulations on the new car! If you have any questions please stop by or reach out, as we'd be happy to help. Happy driving!

August 24, 2021

Very dissapointed in the services received. I took my car in for my sun roof shield was not working.2 yrs was aho quoted $500.00. I recently too in to get that sun roof shield fix and was $1450.00. I agreed More

by Very Dissapointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
Sep 14, 2021 -

Jim Marsh Kia responded

Thanks for the feedback. We’re sorry for the delay. Unfortunately, while we do keep quite a few parts on hand, sometimes we do need to order something, which adds to the wait. We’d love a chance to talk with you about your experience with us. If you don’t mind, please contact our Service Director Blair Pickett at blairp@jimmarshauto.com at your earliest convenience.

August 20, 2021

Ron “Cash” was fantastic to work with! He listens and worked well with me to get the vehicle that I wanted. He’s funny and personable as well! He’s a asset to the Jim Marsh company. Thanks Cash!!!! More

by Debbie Walker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron "Cash" Twist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atiq Ansary helped with the financial part, and he was fantastic as well! Then Natalie helped with all the gadgets and how to work them in my new Seltos. Thanks Natalie! I don’t think I’d figure out all those things without your help!
Aug 20, 2021 -

Jim Marsh Kia responded

It was a major highlight of my day helping you with your purchase. Enjoy your new Seltos in good health and thanks again.

August 19, 2021

Cash was an excellent host and the jim marsh kia was very accomedating to me and my puppy in training. they went above and beyond the service standard to make me feel comfortable. More

by stay guava
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron "Cash" Twist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atiq
Aug 25, 2021 -

Jim Marsh Kia responded

Thanks for the 5-star review! We're so glad you and your pup had a great experience with us and were able to feel so comfortable. We look forward to seeing you again!

August 19, 2021

This is the second time I've used Jim Marsh and once again they exceed my expectations Thank you for a great service experience again. More

by 1dorlas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name not listed but poor service
Aug 20, 2021 -

Jim Marsh Kia responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

August 18, 2021

Roger was great during are interest in a new car especially when we decided to purchase the Kia. However during a recent visit to Jim Marsh Kia to change the oil in the Kia. Roger turn his back to More

by bracho1558
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cariaga
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Jim Marsh Kia responded

We apologize for your recent experience. We strive for excellent service in every situation. Please excuse us as we are short-staffed currently. Please see our Service Department for swifter service on oil changes. Thank you for your feedback.

August 13, 2021

If you want service done to your vehicle, Jim Marsh Kia is the way to go! Always a pleasant experience. All the employees show excellent professionalism! Thanks Jim Marsh Kia! More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd and Blair
Aug 17, 2021 -

Jim Marsh Kia responded

Kevin, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

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