Jim Marsh Kia

Jesse was really cool. Even though he had just started he knows the inventory really well. knows the inventory really well. More

Excellent service from Magic. Very knowledgeable & pleasant to work with. I highly recommend him & encourage you to contact him at Jim Marsh. pleasant to work with. I highly recommend him & encourage you to contact him at Jim Marsh. More

The dealership is clean and comfortable with nice furnishing to make the customer feel at home and not as if in a sterile environment. furnishing to make the customer feel at home and not as if in a sterile environment. More

Great guy to deal with. Thank you so much !!! Was really surprised they were open on thanksgiving. surprised they were open on thanksgiving. More

A good person and gentleman he talk gently to customer and give a good reason and give a good reason More

My #6Kia what agreat salesman magicman what agreat Finances Sales Service Part Internet department WOOOOOW Finances Sales Service Part Internet department WOOOOOW More

TRYING TO GET SERVICE ON MY KIA. NO ONE CALLS YOU BACK OR ANSWERS THE PHONE. IM SORRY I BOUGHT A KIA . ANSWERS THE PHONE. IM SORRY I BOUGHT A KIA . More

I’ve been going to Jim Marsh KIA for years with my last two KIA’s and I’ve always received excellent service. Special xxxxxxto Todd who always goes over what type of service I need and doesn’t oversell whe two KIA’s and I’ve always received excellent service. Special xxxxxxto Todd who always goes over what type of service I need and doesn’t oversell when I think I need more. Nice waiting area with comfortable seating, T.V. and wi-fi. Will definitely stick with Jim Marsh when I am ready to buy a new KIA More

Went in during their "Sales Event". They made us wait 5 hours and we told them we were leaving. They said they could put me in a new car and lower my payment. Did neither--payment was same as what I pay n hours and we told them we were leaving. They said they could put me in a new car and lower my payment. Did neither--payment was same as what I pay now. My car has very low milage and he would not show me what the trade-in value was they were giving me. So I chose not to do it. Second - recall notice - made appt and had to cancel due to family emergency. Called for 2 months to get another appt. (talked to Jim Marsh himself about the service dept. NOT calling me back. Finally got car in past Tuesday. Did 2 recalls and I left. Came home and went right in house. Next day, I went out to go to doctor's appt. and noticed a scratch on my passenger side mirror from back bottom all the way to front. I called and they had me bring it in and looked at it. The service person is rude and egotistical and told me he'd call me because he had to look at their video tapes to see if it happened there. Over a week later, no call from him either way. It was not on the car when I took it in and we have never had issues at our residence of auto damage. My sister's vehicle sits right next to mine and her's wasn't touched. So I am left to have this repaired myself. Between the issue with trading car and their sales dept. I will NOT go back to this dealership. If my car needs service for a recall, etc. I will go to another Kia Dealer in my area. I plan on writing a letter detailing all of this to Jim Marsh - it is his dealership and he needs to know this. This was not the first time the service person was rude and treated me like an idiot. Done with this place. More

excellent service and attention. They worked in the best way to help us. We have visited other places and in short I would gladly return. Thank you Ron "Cash" Twist For his excellent service, My wife and I way to help us. We have visited other places and in short I would gladly return. Thank you Ron "Cash" Twist For his excellent service, My wife and I felt like we were with a friend Let's hope it's not the last time to see each other and every now and then we will stop by just to say hello. Thanks a thousand thanks More