Jim Marsh Kia

We were well treated and happy with our new car purchase. Roger, Leo & Jesse were very helpful. We would go back and recommend to others. Roger, Leo & Jesse were very helpful. We would go back and recommend to others. More

My experience at Jim Marsh Kia was extremely disappointing, and I urge others to approach this dealership with caution. The sales team employed aggressive, high-pressure tactics to push me into disappointing, and I urge others to approach this dealership with caution. The sales team employed aggressive, high-pressure tactics to push me into running my credit, claiming they’d “just take a peek” to explore options. This felt manipulative, especially since I was clear about needing a car due to urgent circumstances.The pricing was far from transparent. The vehicle’s cost was inflated with excessive, undisclosed fees that were only revealed late in the process, making the deal feel deceptive. When I asked for critical details about the lease—such as the interest rate, loan term, money factor, and depreciation value—the staff dodged my questions or provided vague responses, leaving me unable to make an informed decision.It’s evident that this dealership takes advantage of customers’ trust and urgency, using slick tactics to obscure costs and terms. I fell for their approach due to my inexperience, but I strongly advise others to avoid Jim Marsh Kia. Look for a dealership that prioritizes honesty, transparency, and respect for customers. Save yourself the frustration and shop elsewhere. More

I want to give a huge shout-out to my salesman Mike Castiglione for his exceptional service. His knowledge of the product was outstanding, and he was able to clearly articulate the benefits and feature Castiglione for his exceptional service. His knowledge of the product was outstanding, and he was able to clearly articulate the benefits and features of our new Kia Sorento SX. I truly appreciated his non-pressure sales and style, which allowed me to make a decision at me own pace. And to top it off, he was genuinely entertaining making the process a pleasant and memorable one. If you're looking for knowledgeable, pressure, free and even a fun buying experience ask for MIKE C! (Castiglione) More

CAUTION ⚠️ CAUTION ⛔️ CAUTION ⚠️ I wrote a very detailed email to this dealer’s GM. Stay tuned to social media for full details. WORST car buying experience of my life! “We are family, We want you to be hap email to this dealer’s GM. Stay tuned to social media for full details. WORST car buying experience of my life! “We are family, We want you to be happy” is their motto UNTIL THE PAPERS ARE SIGNED! More

Refused to take credit car payment over the phone from my son so I couple pick his car up because the service writer for the ticket went home early. 2 other managers refused to take the payment, and wasted son so I couple pick his car up because the service writer for the ticket went home early. 2 other managers refused to take the payment, and wasted my time, and now will be requiring me to come back tomorrow if that service writer is back. All of this for a repair that should have been covered under the Kia engine recall anyway More

Excelente servicio en la atencion. Jesse el vendedor se conducio con la verdad y llenaron mis expectativas como cliente. Jesse el vendedor se conducio con la verdad y llenaron mis expectativas como cliente. More

Wonderful people here at Jim Marsh Kia From sales to service they treat me like family service they treat me like family More

Working with Anthony Esguerra aka "Pacman" was just a pleasure. His approach was very much low pressur. He was quite accommodating to our availability and responsive to text messages and phone calls. Tha pleasure. His approach was very much low pressur. He was quite accommodating to our availability and responsive to text messages and phone calls. Thanks Pacman!! More

We are so excited to own our new Telluride! We got the midnight blue color! We got the midnight blue color! More

Very good service and I was surprised Jesse "Magic" was able to get me into a new Sportage able to get me into a new Sportage More