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Jim Keras Subaru

Memphis, TN

4.8
88 Reviews

2110 Covington Pike

Memphis, TN

38128

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88 Reviews of Jim Keras Subaru

January 19, 2025

I always get great service at Jim Keras. Service techs are thorough and service advisors are professional and polite More

by jennyyeates04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
January 14, 2025

From the moment you enter Jim Keras Subaru, everyone treats you like part of their family. I was replacing a car that I had driven for 22 years, and found that while Subaru had an excellent reputation, More

by jennifer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Hitching, Bill Blake, David Fleming in the contract department, the event coordinator, and the other sales associates. , Jared Parker, Mike Rochelle, Service Department, Matt Owens
January 14, 2025

Great dearlership that took the time and effort to explain all the features of my new vehicle! Sales and finance was also very good. More

by Markmoran13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Thomas, Blake Mitchusson
January 07, 2025

I won't be back. transmission was working perfect until i had the fluid changed now i have internal problems with the transmission. More

by nor1jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Duncan
Jan 08, 2025 -

Jim Keras Subaru responded

Thank you for sharing your experience. We're sorry to hear about the issues you're facing with your transmission. While transmission fluid changes are part of routine maintenance, sometimes underlying wear in high-mileage vehicles can become noticeable afterward.

January 02, 2025

As always, the quality and care of work done at this dealership was very good. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Thomas, Sarah Johnson, Jesse Huseth, Dama Parker, Jared Parker, Shawn Duncan, Mike Rochelle, Service Department
Jan 08, 2025 -

Jim Keras Subaru responded

Thank you so much for your kind words and 5-star review! If there's anything you ever need, we're here for you. Safe travels and we look forward to serving you again!

January 01, 2025

Chris Hitching was my Customer Service representative. He is EXCELLENT. This is the second car I have bought from Subaru. And this is the second time he has helped me. He very professional. He is v More

by ThereseMangold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hitching
Jan 08, 2025 -

Jim Keras Subaru responded

Thank you for the wonderful 5-star review! We love that Chris provided you with excellent service once again. His professionalism and empathy truly make a difference. Enjoy your new Forester, and don't hesitate to reach out if you need anything in the future!

December 15, 2024

New vehicle purchase was the BEST buying experience. This dealership clearly has great management, sales and finance staff, and ongoing training. If your experience is as great as ours, you will love th More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh Raub
December 11, 2024

This dealership has been phenomenal in providing timely and excellent service . Easy to schedule appointments and the waiting area is comfortable. I would highly recommend this dealership and service de More

by r.b.rubenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dama Parker, Jared Parker, Shawn Duncan, Mike Rochelle, Service Department
December 10, 2024

Everyone is great friendly staff Madison Smith keeps up with my appointments to keep my car running great Iam so glad I got a Subaru More

by phyllisfredi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison smith, Dama Parker, Jared Parker, Shawn Duncan, Mike Rochelle, Service Department
December 10, 2024

Very professional and amazingly friendly! I will never buy anything but a Subaru and I will get it from Ema Dunnigan! More

by workmance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ema Dunnigan, Blake Mitchusson, Jesse Huseth, Service Department
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