Jim Keras Nissan

Certified used cars that should not be certified I went to Jim Keras Nissan to purchase a certified used vehicle. I picked out one and began filling out the finance paperwork. Even though I have exce I went to Jim Keras Nissan to purchase a certified used vehicle. I picked out one and began filling out the finance paperwork. Even though I have excellent credit the salesman came back with a sheet of paper and gave it to me that read, Jim Keras could not offer me a loan and then he walked off. I left the location and went home. About an hour later I received a call from the dealership asking if I could come back. I said, “Why should I when I have already been turned down for credit?” Then I was offered a deal over the phone that involved several thousand down, and a monthly payment that reflected a high interest rate. I turned that down and eventually was offered a deal that required zero down and a monthly payment that reflected a much lower and competitive payment. I agreed and returned to the dealer to finish filling out the paperwork. After my purchase I noticed that the cargo carpet area was damaged, the antenna was missing, there was tree sap on the roof, rust in some spots, the cargo cover missing, dents, dings, and scratches. I did some research and found some of these items should have disqualified the vehicle from being certified. After several phone calls and a visit with the used car sales manager, some items were addressed while others were not. Some of the work that was done looks shady, and my certified car was returned to me with a new 2 inch scratch and several hundred miles added to it. The used car sales manager originally said he would wet sand and entirely clear coat the vehicle. Later he said that he never said he would clear coat the entire vehicle but he did wet sand the car. If I would have known he would only wet sand the paint job without clear coating it, I would have said don’t bother. In short, I do not think that this dealer is reputable. I looked at other “Certified” vehicles on their lot and noticed the following issues with one or more than one car: rust, bent rear passenger door, cargo covers missing, holes in passenger front seat, and missing antennas. If you do purchase a vehicle from this place, I would not take their first offer. Be ready to walk away and stay gone. Completely inspect any vehicle from top to bottom inside and out. Additionally, don’t take their word at anything; get it all in writing, though I am sure it will be next to impossible to do. As the saying goes, “Fool me once shame on you, fool me twice shame on me!” More

Just Doing A Follow Up I was on the market for a new ride and have dealt with Jim Keras Nissan prior. (Mind you, it was the worst car buying experience ever) But I was curi I was on the market for a new ride and have dealt with Jim Keras Nissan prior. (Mind you, it was the worst car buying experience ever) But I was curious to see if any improvements had taken place since. Looks like they're still up to no good, taking advantage of people as always. You can clearly see that several people has had a similar issue. I am in the military, stationed on base and I will let it be known to all our troops to stay clear of this place. They are shady and are out to get you! More

HORRIBLE SCAM Don't even look LIES sorry LIES sorry LIES we found a vehicle online and went to buy it but they told us it was a mistake to be that price. its actually much more expensive sorry. let us show y we found a vehicle online and went to buy it but they told us it was a mistake to be that price. its actually much more expensive sorry. let us show you some other vehicles. Thats Just Plain Old Sneaky Stuff HEAD THIS WARNING AND DON'T EVEN LOOK HERE More

False Advertising Bait And Switch They Posted A Vehicle Online With Vin And Everything, However They Would Not Sell Me The Vehicle For That Price. Total Scam Gave them a second chanc They Posted A Vehicle Online With Vin And Everything, However They Would Not Sell Me The Vehicle For That Price. Total Scam Gave them a second chance to right the wrong and The Boss Did Nothing But Try And Sell Me Something Else For Way More. Don't Do It !!!!!! #theysneaky More

con artistry at it's best!!! worst dealership in Memphis!!! My daughter recently purchased a used car from this dealership... Saying that they screwed her royalty would be an understatement!!! She absolutely po My daughter recently purchased a used car from this dealership... Saying that they screwed her royalty would be an understatement!!! She absolutely possibly got the worst possible deal from the worst dealership in Memphis! Her salesman was not helpful nor courteous! Nothing was properly or thoroughly explained... These people are not like ordinary dealerships... THEY ARE VULTURES With Machetes just waiting to chop your heads off!!! They will stick you in a 4, 6, or quite possibly a 8 year lease on a used car with the highest interest rate going! (Yes lease on a used car). I will advise anyone.... run far away from this place place like your life depends on it!!! You would do better purchasing a hoveround with hub caps!!! More

Worst Car Buying Experience, Ever! I regret that I had ever purchased a vehicle from here. The mechanics and salespeople are not honest at all. The manager, David Barber was very rude t I regret that I had ever purchased a vehicle from here. The mechanics and salespeople are not honest at all. The manager, David Barber was very rude towards me and disrespectful upon questioning my invoice. I had my Nissan serviced at the dealership for months. Until I noticed a that I had gotten charged for all sorts of work that was never performed. The spark plugs were not replaced, the transmission fluid had not been flushed. And on the last visit they didn't do the oil change! This is not what I expect from a dealership at all. And the fact that they talked to me like that while I was in uniform is a disgrace. I will let it be know at my command the service that I got here. And I have emails from David his self supporting my review is true. More

Worst Car Buying Experience Ever Buyers beware of this dealership. I was told one price and charged another on my invoice! Good thing I caught it before I signed the agreement. I don' Buyers beware of this dealership. I was told one price and charged another on my invoice! Good thing I caught it before I signed the agreement. I don't care how friendly they seem. Its all about the money and how much they can get out of you. Search around the internet and look at other reviews of this place, I am not the only one. And IF you do decide to go with this dealership ask for Maurice, he's the only one that I've found there to be honest. More

The complaint I have is not about the dealer but the car I purchased. I got a 2012 Nissan Quest S. I would not recommend this Van and would take it back if I could. It is an uncomfortable ride, you feel eve I purchased. I got a 2012 Nissan Quest S. I would not recommend this Van and would take it back if I could. It is an uncomfortable ride, you feel every bump and the radio has got to be the cheapest I have ever heard. My cell phone sounds better. Of course, the S model has limited options(it does have the illuminated "Quest" on the floor board, which should have been left off and the cup holder done instead). It has the spart key technology which is probably worth more than the van. If the wind blows, you feel it. Probably beause of the box design. There is no day light driving lights, which is a safety feature that you kinda get use to until you don't have it. The wipers seem too small for the windshield. The seats, although plush, are very uncomfortable on long trips. (I've only been on one and it was just 3 hours, no matter how you move the seat. My legs and back hurt the whole trip there and back. The acceleration is bad when you try to pass someone on the highway. I guess this is the Van for someone who wants the space and seating but no options at all. I wanted the SL but could not get financed even with $7000 off they are still $31,000. The only thing I like about it, it he large cargo space in the back. Nissan, you did bad when you brought back the Quest. You got nothing on Toyota Sienna. More

Worst experience my wife and I have ever had with any dealership. Keras runs weekly newspaper ads that list cars for sale in the paper. We called the same day the paper was issued a few times and at the dealership. Keras runs weekly newspaper ads that list cars for sale in the paper. We called the same day the paper was issued a few times and at the exact time they opened their store. The car with a stock number was ALWAYS already sold. Then their sales folks lied about the pricing of used car values trying to steer you towards buying new. We were told that 2008 Altimas were going for $25K and should consider new as the salesperson just sold a new one a few days earlier for $19K out the door, including all taxes, title, tags, etc. What a bunch of BS. We sat down and expected to see the price we were told with taxes, etc. and the car was priced $3500 over what we were told. It was a long and very unforgiving experience. We spent the better part of three hours in their dealership. We were really excited about the car we thought we were buying. Go to Dodds or Gossett you'll do much better! More

They lied about the pricing of the vehicle i tried to buy , and the financial representatives were all jerks because i didnt like thier offers.I had a financial rep call me after i left with a new offer and , and the financial representatives were all jerks because i didnt like thier offers.I had a financial rep call me after i left with a new offer and he hung up on me when i declined his offer. It was a long and very unforgiving experience , I was really excited about the car i thought i was going to drive home, but they changed the pricing around on the car,added $1500 in accessories i didnt ask for and had poor advertising for it. These guys really made me not to continue my search for a new car. More