
Jim Keras Nissan
Memphis, TN

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Professional, timely service. Cory Greer was excellent! My wait time was exactly what he said, and he took care of all my concerns in one visit. Very kind, professional, friendly s Cory Greer was excellent! My wait time was exactly what he said, and he took care of all my concerns in one visit. Very kind, professional, friendly service 😃 More
NEVER BUY FROM THEM This dealership puts in a lot of unnecessary charges so that they get rich at your expense. They will charge for things you do not need (like "in case This dealership puts in a lot of unnecessary charges so that they get rich at your expense. They will charge for things you do not need (like "in case you lose your key") and yet refuse to provide you with the things you need (like a missing key). If you are buying from them, be vigilant and NEVER trust their word. They are not honest at all. DO NOT drive a vehicle out of the lot if they do not meet your demands. If you do just forget it. They will waste your time and won't do anything about it. More
GREAT!!! Called Corey (My Service Advisor) told him I was hearing noises in my brakes & could he get me in. He always say Sure Ms. Weems & take care of the pr Called Corey (My Service Advisor) told him I was hearing noises in my brakes & could he get me in. He always say Sure Ms. Weems & take care of the problem for me with a smile no matter what time it is early morning or late in the afternoon. He is very Professional. After taking care of the Problem then it comes to paying Katherine always has this Beautiful personality & big smile that makes you not mine paying... More
Car Repair Service I had a pleasant experience with this dealership. Thomas was polite and efficient in keeping me updated with what repairs were needed and the cost. Al I had a pleasant experience with this dealership. Thomas was polite and efficient in keeping me updated with what repairs were needed and the cost. Also was called in a timely manner of when my car was ready so that I could plan accordingly. More
Awesome! Maurice was great! The process was not long at all. I knew which car I wanted, he worked with me on the price, and got me what I wanted. Maurice was great! The process was not long at all. I knew which car I wanted, he worked with me on the price, and got me what I wanted. More
The young man was very nice and helpful thx. I wish all companies offered this survey, it holds the person accountable and helps them to have higher standards. The time was supposed to be 2.5 hou I wish all companies offered this survey, it holds the person accountable and helps them to have higher standards. The time was supposed to be 2.5 hours they were finished in 1 hours, that was very nice also. More
Great! My service was exceptional! Mr. Brim was completely honest with me and found alternative solutions to the issues I had. The cashier was nice and exh My service was exceptional! Mr. Brim was completely honest with me and found alternative solutions to the issues I had. The cashier was nice and exhibited great customer service as well. I will definitely come back for my service needs. More
A wonderful experience/ Each time that I have visited your service department everybody was so helpful and friendly. I love the attention that was given upon each visit. Each time that I have visited your service department everybody was so helpful and friendly. I love the attention that was given upon each visit. More
Everything was excellent and efficient everyone was friendly my car was very clean and robert was very polite professional when going over the work he had performed.....i Wil and efficient everyone was friendly my car was very clean and robert was very polite professional when going over the work he had performed.....i Will definitely pass on this excellent experience to a friend More
"Old-Time Service" When greeted with a smile and warm handshake by Mr. Anthony Simmons, I knew I would receive exceptional service. My car search ended the day I entered When greeted with a smile and warm handshake by Mr. Anthony Simmons, I knew I would receive exceptional service. My car search ended the day I entered the premise of Jim Keras Nissan Covington Pike. I wasn't thrown "the car salesman sales-pitch" and I wasn't rushed to just pick a car. Only did I need to tell Mr. Simmons what my car needs were. He showed genuine concern and patience, as did every member of the team there at RK (to include the receptionists, service department personnel, finance agent to the manager). I pulled off the lot in my new Nissan Pathfinder feeling that my car needs had been met, respected, having receiving exceptional customer service, a service that has fallen short in this present day...and I'm still a young woman. I will refer colleagues to you. More