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Jim Hudson Toyota
Irmo, SC
1,095 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,095 reviews
April 20, 2015
Talk About Details - What Great Customer Service I recently dropped off my Corolla to have the tires replaced, balanced, aligned and got my oil changed. They also completed any and all outstanding r I recently dropped off my Corolla to have the tires replaced, balanced, aligned and got my oil changed. They also completed any and all outstanding recalls. But that isn't the whole story. Chris Tudor personally called me (talk about going beyond the call of duty) to let me get in on a tire deal knowing that our tires were approaching their finals days. Now most dealers would just inform the customer when they came in for a normal oil change that they needed tires and the customer would probably pay the full price/going rate. But that was not the case with Chris Tudor and Gregg Foster gave us a great deal on some Michelins. Finally, Chris made sure that our vehicle was not only ready when we arrived after work, but had parked the car in a "special" spot to avoid any dents or dings from other cars. Sincerely appreciate the great service! Tom Watson More
by TW
Employees Worked With
Chris Tudor, Gregg Foster
April 17, 2015
Long - customer Excellent sales and service team and a great experience. Highly commend Harry Armstrong for his assistance in making the selection and sales process a Excellent sales and service team and a great experience. Highly commend Harry Armstrong for his assistance in making the selection and sales process as painless as possible. Wonderful customer service by all involved. More
by Pam W Kilpatrick
Employees Worked With
Brett Crawford, Mike Crocker, Harry Armstrong
April 16, 2015
Maintenance on Sierra One might be inclined to think that your company only works on the vehicles that are germane to this dealership. I like the fact that you serviced our One might be inclined to think that your company only works on the vehicles that are germane to this dealership. I like the fact that you serviced our Sierra with professional skill and "know how!" Bob explained every thing that needed to be done on our vehicle in layman's terms. He took no chance of our not understanding the necessity of the truck. We are grateful to him and the entire staff that we encountered at Jim Hudson! Christian Snell, Jr. More
by C.Snell
Employees Worked With
Bob, Dave Ellison, Jim Hudson Toyota Cafe
April 16, 2015
Excellent service and service representatives I've been dealing with this service department since around 2010 and the service s always been excellent! Thank you for always taking care of me. I've been dealing with this service department since around 2010 and the service s always been excellent! Thank you for always taking care of me. More
by algee
Employees Worked With
unknown name
April 14, 2015
Excellent Service as always Mr. Mike Crocker was exceptional as always. I also consulted with JB Story who is always a joy to work with. I also value his opinion on any service Mr. Mike Crocker was exceptional as always. I also consulted with JB Story who is always a joy to work with. I also value his opinion on any service work I have done. Everyone at Jim Hudson Toyota is very courteous and always has good customer service skills. More
by Pam Burgess
Employees Worked With
Mike Crocker, JB Storey
April 14, 2015
Customer service with a personal touch! I cannot tell you how much I appreciate Andrew Dantzler and Chris Tudor. I have been coming to Jim Hudson Toyota since I moved here in 2004. I bough I cannot tell you how much I appreciate Andrew Dantzler and Chris Tudor. I have been coming to Jim Hudson Toyota since I moved here in 2004. I bought my 2004 Highlander from Jim Hudson in 2008, which now has over 220,000 mi on it. The biggest problem I've had with the Highlander is the A/C. I foolishly took it Toyota Center just under 2 yrs ago to have that fixed--big mistake! I only took it there for a little extra convenience for myself and ended up with A/C problems again in less than 2 yrs with a brand new compressor! And where is Toyota Center now!? I explained the situation to both Chris and Andrew who, not only assured me they would take care of it, but also guaranteed this A/C for life! Not only that, they know I am not a rich person and this is a big ticket item that should not have to be addressed again after such a short time, so they provided me with options and gave me a customer loyalty discount. Every penny counts for me. I will NOT take my vehicle anywhere else again--convenience or not! Another thing I appreciate about Chris and Andrew is that they let me know what to expect and what might be next regarding my vehicle's "health!" This is extremely helpful as I plan and budget! I highly recommend Andrew and Chris, and Jim Hudson!! More
by OneDayAtATime
Employees Worked With
Andrew Dantzler, Chris Tudor
April 14, 2015
Good Service experience Overall good service experience on our Highlander. But be sure to know what you need done on your vehicle...otherwise the service advisers could misgu Overall good service experience on our Highlander. But be sure to know what you need done on your vehicle...otherwise the service advisers could misguide you! Except Chris Tudor - the best Service Adviser I have known. More
by Roby
Employees Worked With
Mike Crocker
April 08, 2015
A routine service As usual the staff from Nicole at the service desk to the people at the sandwich bar were simply excellent. I especially like Nicole's sense of humor As usual the staff from Nicole at the service desk to the people at the sandwich bar were simply excellent. I especially like Nicole's sense of humor and her professionalism. More
by Paul
Employees Worked With
Nicole Cumalander
April 08, 2015
Appreciation I've been dealing with this service department since 2004 and the service s always been excellent! Thank you for always taking care of me I've been dealing with this service department since 2004 and the service s always been excellent! Thank you for always taking care of me More
by Happy Toyota owner
Employees Worked With
Mike Crocker, Dave Ellison, Jim Hudson Toyota Cafe
April 06, 2015
Overall Experience Chris Tudor and Erwin who works in parts knows the service of my car and I am very please each time I come .Thank You Chris Tudor and Erwin who works in parts knows the service of my car and I am very please each time I come .Thank You More
by deedoug
Employees Worked With
Chris Tudor
