Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Hudson Lexus - Service Center

Columbia, SC

5.0
2,193 Reviews
Call Service Center (803) 754-9500

2,193 Reviews of Jim Hudson Lexus - Service Center

Sort by
March 25, 2025

The entire experience from scheduling tge service to finish was very easy and quick. They accommodated our schedule and we got us in on the date that worked well for us. More

by Natalie DuRant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Jim Hudson Lexus responded

Natalie, we're delighted to hear that your service experience was smooth and convenient at Jim Hudson Lexus of Columbia. Thank you for sharing!

March 22, 2025

Great customer service and service department. Shaun took care of my service and followed up to make sure he didn't miss anything. More

by Mrs. Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Shaun provided you with excellent service at Jim Hudson Lexus of Columbia! Thank you for sharing your experience and trusting us with your vehicle needs.

March 21, 2025

Very professional and friendly. Very service and product knowledgeable. Status snd completion on repairs were very tomely. More

by TP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with Jim Hudson Lexus of Columbia! We're delighted to hear that our team provided professional and knowledgeable service. We appreciate your feedback and look forward to serving you in the future!

March 21, 2025

Melvin is amazing great customer service and very helpful l like service my Lexus here More

by ermorse03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2025 -

Jim Hudson Lexus responded

Your kind review warms our hearts! Thank you from the Jim Hudson Lexus of Columbia Team.

March 21, 2025

Outstanding service! Prompt and courteous intake, Deanna Parnell is the best!!! She makes you feel like you're her only client. Deanna gave a very detailed rundown of More

by jas626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Jim Hudson Lexus responded

We're delighted to hear about your positive experience with Deanna at Jim Hudson Lexus of Columbia! Our team is committed to providing exceptional service, and it's great to know you felt well taken care of. Thank you for sharing this feedback!

March 20, 2025

Excellent customer service. Was impressed with service video and the detailed explanation. My service rep was easy to work with. More

by Kaybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2025 -

Jim Hudson Lexus responded

Kaybee, we're delighted to hear that you had a great experience with our team at Jim Hudson Lexus of Columbia. Thank you for highlighting the service video and detailed explanations! We look forward to assisting you again in the future.

March 20, 2025

Melvin always provides 5 star service every time during my service. Thanks for all you do to keep me and my family save. More

by bwhitesides06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Melvin consistently delivers top-notch service for you and your family at Jim Hudson Lexus of Columbia. Thank you for trusting us with your vehicle's care!

March 19, 2025

Superior services at Jim Hudson Lexus off Killian Road and excellent customer service from Jared! More

by AngTMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2025 -

Jim Hudson Lexus responded

Thank you for reviewing Jim Hudson Lexus of Columbia! Jared will appreciate the shout-out!

March 16, 2025

Jim Hudson Lexus dealership has outstanding customer service!! They really take care of the customer, My service advisor Danny did a outstanding job !! More

by Gerkaliabrewster98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Danny and the team at Jim Hudson Lexus of Columbia provided you with outstanding customer service! Thank you for sharing your experience, and we look forward to serving you in the future.

March 15, 2025

Professional service. Timely status on repairs. Advised when work was completed. Reviewed and schedule parts for next repair. More

by TP
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with Jim Hudson Lexus of Columbia! We're pleased to hear that our team provided professional service and kept you informed throughout the repair process. We look forward to assisting with any future needs!

1
...
7
8
9
...
220