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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,109 Reviews

2,109 Reviews of Jim Hudson Lexus - Service Center

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January 18, 2025

Absolutely superb service from beginning to end. I was kept informed of each and every step along the way during the repair of my SUV. More

by lindacampbe1089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Awesome mechanic - Roke
Jan 20, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with us, Linda! We're delighted to hear that the team at Jim Hudson Lexus of Columbia provided superb service and kept you informed throughout the repair process. Safe travels in your SUV!

January 18, 2025

Jim Hudson does an excellent job from their constant communication, excellent pick up and delivery of a loaner car, videos of services , and quick response to extraordinary requests. More

by mwilli5032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with Jim Hudson Lexus of Columbia! We're delighted to hear that our communication, service videos, and loaner car process met your expectations. We appreciate the feedback and look forward to assisting you again in the future!

January 17, 2025

Jim Hudson Lexus has done it again…excellence in service! ! I brought my car in yesterday for its regular maintenance. Tanner Carnes is the guy to see! Tanner is respectful, listens carefully to you about More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Jim Hudson Lexus responded

Liz, thank you for recognizing Tanner and the excellent service at Jim Hudson Lexus of Columbia! We're delighted to hear your maintenance visit went smoothly. Safe driving until next time!

January 15, 2025

We had an appointment, we showed up 2 hours early due to the weather and Erick made it happen. This is the second time I have been to Jim Hudson for updates for my Lexus, I have only great things to say abo More

by Glenda Furtick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Jim Hudson Lexus responded

Glenda, we're delighted to hear that Erick and the team at Jim Hudson Lexus of Columbia provided you with excellent service once again. Thank you for your kind words and continued support!

January 13, 2025

Darryn Russ in sales and Danny Chupek in service are excellent, the best I’ve ever worked with. It’s an excellent dealership. More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryn Russ
Jan 13, 2025 -

Jim Hudson Lexus responded

Sara, we're delighted to hear that Darryn and Danny provided you with such excellent service at Jim Hudson Lexus of Columbia. Thank you for your kind words!

January 12, 2025

Eric is ALWAYS a great rep. He is thorough, pleasant, and extremely informative. Eric is tops More

by mikal.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jim Hudson Lexus responded

It truly makes our day to see this praise for Eric! Thank you for supporting Jim Hudson Lexus of Columbia, Mikal!

January 11, 2025

Excellent service. Videos sent on maintenance process very helpful. Shawn and staff very professional. Nice job by Mr.Duke delivery quality loaner. Service personnel wo More

by Skip and MaryBelle Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jim Hudson Lexus responded

Skip and MaryBelle, we're delighted to hear that Shawn and the team at Jim Hudson Lexus of Columbia provided such excellent service. It's great to know you found the maintenance videos helpful, and we appreciate your kind words about our staff's professionalism. Wishing you all the best with your GX 460!

January 11, 2025

Tanner in the service department is always great to work with. He lets me know the status of my vehicle gives great advice on service options. More

by ashleycliff1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Jim Hudson Lexus responded

Ashley, we're delighted to hear that Tanner has been providing you with excellent service at Jim Hudson Lexus of Columbia. Thanks for sharing your experience!

January 10, 2025

The Service and Service Advisors are top-notch! !! They care about each and every customer and want to make sure each person feels special. More

by hthompson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Jim Hudson Lexus of Columbia made your experience special. We appreciate your support and look forward to serving you again!

January 10, 2025

Love the service. The people are so friendly and accommodating and you get a play by play video of the technician working on your car. I would recommend 💯! More

by deedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Jim Hudson Lexus responded

Thank you for the glowing review! We're delighted to hear that our service and team at Jim Hudson Lexus of Columbia made such a positive impression. We appreciate your recommendation and look forward to serving you again in the future!

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