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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,109 Reviews

2,109 Reviews of Jim Hudson Lexus - Service Center

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January 27, 2025

Little pricey, but the service is great. We had a very good experience. Work was done on time. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your support of Jim Hudson Lexus of Columbia!

January 25, 2025

Everything was great except it took almost 3 hrs to get a normal maintenance done. Everyone there are very nice. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Jim Hudson Lexus responded

Tom, thank you for your feedback! We're glad to hear that our team at Jim Hudson Lexus of Columbia provided a pleasant experience despite the wait time. We'll work on improving efficiency and hope to serve you even better next time!

January 24, 2025

Lexus dealership has wonderful service! Outstanding knowledge of my car and feedback were given. Outstanding! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Jim Hudson Lexus responded

Jennifer, we're delighted to hear that you had such a positive experience with the team at Jim Hudson Lexus of Columbia! Thank you for highlighting their outstanding service and knowledge. Enjoy your ride!

January 24, 2025

Danny does a great job of taking care of our car. He is very attentive. More

by hobbiew51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Hudson Lexus responded

Thank you for the great review of Danny. We look forward to seeing you again at Jim Hudson Lexus of Columbia!

January 22, 2025

Always the best customer service! Hands down my go to dealership! They always take care of our family! More

by wsbauman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Jim Hudson Lexus responded

Thank you for the fantastic feedback! We're delighted to be your go-to dealership and appreciate your trust in Jim Hudson Lexus of Columbia. Looking forward to serving you and your family again soon!

January 21, 2025

Awesome service ! ! All employees are very nice and go out there way to help or ansyany questions you have More

by Turkey mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Jim Hudson Lexus responded

We're thrilled to hear about this awesome experience with our team at Jim Hudson Lexus of Columbia! Thank you for the kind words.

January 21, 2025

Excellent service and very professional, the comfort and cleanliness of the waiting area is very much appreciated. More

by Raye26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Hudson Lexus responded

Thank you for your feedback! We're delighted to hear that our service and facilities at Jim Hudson Lexus of Columbia met your expectations. We look forward to welcoming you back in the future!

January 21, 2025

Danil was amazing! He was very friendly and professional! He went the extra mile to ensure my concerns were taking care of. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Hudson Lexus responded

Shannon, we're delighted to hear that Danil provided such excellent service at Jim Hudson Lexus of Columbia. Thank you for sharing your experience with us!

January 21, 2025

Staff was friendly and professional. It seems to take a long time to talk with someone. Having an appointment doesn’t appear to help. But Daniel and staff were perfect! More

by Paul
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Hudson Lexus responded

Paul, thank you for your feedback! We're glad to hear that Daniel and the team at Jim Hudson Lexus of Columbia provided excellent service. We appreciate your patience and will work on improving wait times in the future.

January 20, 2025

The dealership stands by its brand name Jim Hudson group.The group has kept the standards high because they have people like Shaun working for them Always helpful More

by Rajkumar oberoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Shaun and the team at Jim Hudson Lexus of Columbia upheld our high standards. Thank you for recognizing their efforts!

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