Jim Hudson Lexus - Service Center

Excellent Service It is a pleasure to work with Melvin, he has been taking care of us for years. We always ask for him as our service consultant. It is a pleasure to work with Melvin, he has been taking care of us for years. We always ask for him as our service consultant. More

15K scheduled maintenance Service is great, but for just mainly inspecting items, it seems a liitle pricey. I know the inspection provides the customer with piece of mind but a Service is great, but for just mainly inspecting items, it seems a liitle pricey. I know the inspection provides the customer with piece of mind but at 15K there shouldn't be anything to fix. More

Professional Service Brought the car in for warranty servicing. Positive experience. Very professional staff (thank you, Rusty!), car was courtesy cleaned just before pic Brought the car in for warranty servicing. Positive experience. Very professional staff (thank you, Rusty!), car was courtesy cleaned just before pickup. Customer lounge area clean, comfortable, lots of free snacks and drinks. More

Great! Jim Hudson Lexus always makes me feel at home. I don't need to take my husband when I get my car services, because I know that they are going to treat Jim Hudson Lexus always makes me feel at home. I don't need to take my husband when I get my car services, because I know that they are going to treat me right. The people that work there are also friendly. I love that they have snacks for their customers. More

Tire check I had low pressure light due to the cool weather and needed a maintenance visit. Originally that could not be scheduled for a week, but when I went it I had low pressure light due to the cool weather and needed a maintenance visit. Originally that could not be scheduled for a week, but when I went it for the tires, they gladly worked me in to get it all completed. The staff has always been efficient and courteous. More

Service Excellent dealership!!! Service was great, employees helpful, polite and "customer friendly " in every way. Wait time pleasant with wonderful waiting Excellent dealership!!! Service was great, employees helpful, polite and "customer friendly " in every way. Wait time pleasant with wonderful waiting area & snacks , reading& TV viewing. More

Above and Beyond From the time I enter the service shop Mr. Jay McDuffie took great care of me. He was informative, answered all of my questions, and I didn't feel lik From the time I enter the service shop Mr. Jay McDuffie took great care of me. He was informative, answered all of my questions, and I didn't feel like I was being rushed, he took his time to ensure that everything he said was understood. That atmosphere was pleasant and everyone was professional. Mr. McDuffie even provided a quick tour, I felt comfortable about leaving my car. The work was done in a timely manner and I was very pleased. Jim Hudson Lexus, ROCKS! Can't wait to purchase my next car from there. Mr. McDuffie was an Officer and a Gentleman! I thank him for providing outstanding customer service. More

Service for Lexus Jay McDuffie is excellent at checking in and keeping you informed and what needs to be serviced and time to complete service. Professional staff and Jay McDuffie is excellent at checking in and keeping you informed and what needs to be serviced and time to complete service. Professional staff and dealership. More

Pleased with Service Answers my questions completely and are very courteous and respectful. Would definitely use for service again. Service Dept was clean and well maintai Answers my questions completely and are very courteous and respectful. Would definitely use for service again. Service Dept was clean and well maintained. Service rep was very knowledgeable. More

Professional/Personalized service All-Around Service staff was waiting and ready to assist me as soon as I drove in. Courteous and professional in all aspects of this visit. Recalled Airbag was r Service staff was waiting and ready to assist me as soon as I drove in. Courteous and professional in all aspects of this visit. Recalled Airbag was replaced in a very timely manner. More