Jim Hudson Lexus - Service Center

Great service There is nothing bad that I can say. I got to my appt late and they still treated me like I was on time. I loved the professionalism. There is nothing bad that I can say. I got to my appt late and they still treated me like I was on time. I loved the professionalism. More

Rusty MacDonald was very helpful and knowledgeable. 5+ stars During my previous visit, I was very disappointed and somewhat offended by the way your sales representative and used car appraiser discussed a possib During my previous visit, I was very disappointed and somewhat offended by the way your sales representative and used car appraiser discussed a possible trade for a new car. More

Excellent Sam was very professional and courteous. I enjoy working with Sam and must say he is my favorite service representative. The service I requested was c Sam was very professional and courteous. I enjoy working with Sam and must say he is my favorite service representative. The service I requested was completed in good time. And my car was nice and clean More

Professional, efficient, courteous, excellent in all aspect From setting appointment, arranging for loaner, making delivery, picking up serviced car and returning loaner, all was excellent! Especially customer From setting appointment, arranging for loaner, making delivery, picking up serviced car and returning loaner, all was excellent! Especially customer service person and service advisor More

Great service. Jay McDuffie and Austin Hall provided excellent service. Scheduled maintenance, tire patched, car washed and vacuumed meet all my expectations. I had Jay McDuffie and Austin Hall provided excellent service. Scheduled maintenance, tire patched, car washed and vacuumed meet all my expectations. I had a great experience. More

Sam and Jay are great Since I moved here I have been to Jim Hudson every 5 k for my services. The experience is fantastic and I would recommend them to anyone looking for a Since I moved here I have been to Jim Hudson every 5 k for my services. The experience is fantastic and I would recommend them to anyone looking for a service department where you are treated like a king. From its new loaner cars to bottles of water for free. I've enjoyed my experience with this dealership. More

Maintenance Scheduled maintenance satisfactory. Worth the drive. Would have preferred a loaner for the two hour wait time, but was able to look around at some of Scheduled maintenance satisfactory. Worth the drive. Would have preferred a loaner for the two hour wait time, but was able to look around at some of the other cars . More

Great experience Everyone always goes above and beyond to make sure that we are happy. Excellent service! Sam Mercado was the advisor and was great as is Jamie who sol Everyone always goes above and beyond to make sure that we are happy. Excellent service! Sam Mercado was the advisor and was great as is Jamie who sold us the car. He always makes sure to say hello. More

Gary G Employees, Melvin Austin and Leroy were great. Car was ready when promised and had been vacuumed and washed. Also while waiting salesman John Lund hel Employees, Melvin Austin and Leroy were great. Car was ready when promised and had been vacuumed and washed. Also while waiting salesman John Lund help me with information about their vehicles. Would definitely recommend this dealership. More

Service beyond expectations! This was my first service since purchasing my pre-owned Lexus RX 350. The service consultant was warm and welcoming and provided great information and This was my first service since purchasing my pre-owned Lexus RX 350. The service consultant was warm and welcoming and provided great information and direction about recommend services and addressed the issues I brought to his attention as well. The service team is a well oiled and efficient team! I was in and out in under 2 hours! Thanks! More