2,193 Reviews of Jim Hudson Lexus - Service Center
Feels like home!! I like working with the people at Jim Hudson lexus! They are above average in every way! I look forward to my maintenance service visits. I like working with the people at Jim Hudson lexus! They are above average in every way! I look forward to my maintenance service visits. More
Setvice Everything was great, except my service guy went to lunch and my paperwork was just sitting on his desk while I? was just waitingin. I had to wander t Everything was great, except my service guy went to lunch and my paperwork was just sitting on his desk while I? was just waitingin. I had to wander the halls then go to the garage to see what was going on?? Got someone to help me and said the mechanics should have said something since the service guys desk was dark?? More
Oil Change The rep was very professional and went the extra mile. He notice that the battery was getting low in my key and changed it before giving me my car. The rep was very professional and went the extra mile. He notice that the battery was getting low in my key and changed it before giving me my car. More
Quick service I realized, when the Oil Maintenance warning light came on, that I would need to bring my car in before leaving on my holiday trip. I contacted the de I realized, when the Oil Maintenance warning light came on, that I would need to bring my car in before leaving on my holiday trip. I contacted the dealership, and though it was at the last minute, they were able to squeeze me in. Convenience and availability are key things to me. More
Customer Service Experience Dealing with dealership is a pleasure. I feel like I am the most important person when I am there and no matter what I need they are willing to acco Dealing with dealership is a pleasure. I feel like I am the most important person when I am there and no matter what I need they are willing to accommodate. More
Great experience!! Great experience! Fast service! Clean bathrooms while waiting! Service personnel was efficient, effective and explained everything! Thank you Jim Huds Great experience! Fast service! Clean bathrooms while waiting! Service personnel was efficient, effective and explained everything! Thank you Jim Hudson Lexus! I will definitely come back! More
Professional and friendly The dealership is the most impressive automotive design. The space feels like your home and a museum for extraordinary cars rolled into one space. T The dealership is the most impressive automotive design. The space feels like your home and a museum for extraordinary cars rolled into one space. The attention to detail in the building is consistent with the quality of the cars. More
Great service I was treated promptly. I was given a time estimate for my car's service, and I left my number since I was not waiting and did not need/want a loaner. I was treated promptly. I was given a time estimate for my car's service, and I left my number since I was not waiting and did not need/want a loaner. I received a call at the time they had estimated. My car was even more clean when I picked it up than when I dropped it off. This is my 2nd Lexis and it is the only place I haven taken either one to be serviced. More
Great service! Shaun was able to accommodate a loaner for me once we realized I needed a 90K mile service. He was helpful in making sure that nothing was done that Shaun was able to accommodate a loaner for me once we realized I needed a 90K mile service. He was helpful in making sure that nothing was done that did not need to be done on the vehicle. And my SUV looked great when it was returned to me. More
Very impressed with service. Made sure I had loaner car. I have always been impressed with the service at this location. The service rep was very nice and made sure I was satisfied. He made sure my car was r I have always been impressed with the service at this location. The service rep was very nice and made sure I was satisfied. He made sure my car was ready. More