Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,054 Reviews
Call Service Center (803) 754-9500

2,054 Reviews of Jim Hudson Lexus - Service Center

Sort by
January 12, 2025

Eric is ALWAYS a great rep. He is thorough, pleasant, and extremely informative. Eric is tops More

by mikal.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Jim Hudson Lexus responded

It truly makes our day to see this praise for Eric! Thank you for supporting Jim Hudson Lexus of Columbia, Mikal!

January 11, 2025

Excellent service. Videos sent on maintenance process very helpful. Shawn and staff very professional. Nice job by Mr.Duke delivery quality loaner. Service personnel wo More

by Skip and MaryBelle Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Jim Hudson Lexus responded

Skip and MaryBelle, we're delighted to hear that Shawn and the team at Jim Hudson Lexus of Columbia provided such excellent service. It's great to know you found the maintenance videos helpful, and we appreciate your kind words about our staff's professionalism. Wishing you all the best with your GX 460!

January 11, 2025

Tanner in the service department is always great to work with. He lets me know the status of my vehicle gives great advice on service options. More

by ashleycliff1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Jim Hudson Lexus responded

Ashley, we're delighted to hear that Tanner has been providing you with excellent service at Jim Hudson Lexus of Columbia. Thanks for sharing your experience!

January 10, 2025

The Service and Service Advisors are top-notch! !! They care about each and every customer and want to make sure each person feels special. More

by hthompson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Jim Hudson Lexus of Columbia made your experience special. We appreciate your support and look forward to serving you again!

January 10, 2025

Love the service. The people are so friendly and accommodating and you get a play by play video of the technician working on your car. I would recommend 💯! More

by deedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Jim Hudson Lexus responded

Thank you for the glowing review! We're delighted to hear that our service and team at Jim Hudson Lexus of Columbia made such a positive impression. We appreciate your recommendation and look forward to serving you again in the future!

January 10, 2025

Melvin was great ! The service was very precise and thorough! Report was very detailed & informative. More

by Bobbyb611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Melvin provided you with precise and thorough service at Jim Hudson Lexus of Columbia, Bobby! Thank you for sharing your experience, and we hope the detailed report was helpful.

January 09, 2025

I always have a good experience with, Jim Hudson Lexus. They do a great job on serving my vehicle and the staff is always friendly. More

by micahmccoy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that you consistently have a positive experience with us at Jim Hudson Lexus of Columbia! Our team is committed to providing excellent service and friendly interactions. Thank you for your support!

January 09, 2025

As always, Jim Hudson Lexus is on point! Jared also gets 5 Stars for his professionalism! Great job all around! More

by JAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Jim Hudson Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Jared and our team at Jim Hudson Lexus of Columbia provided a top-notch experience. We appreciate your support!

January 08, 2025

Very friendly and professional. Lexus has the best customer service by far. Great waiting area. More

by edleuven01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We're glad that our team was friendly and you enjoyed our waiting area.

January 07, 2025

This was a Saturday service on my vehicle. This was a morning appt that was for my convenience. While waiting I was kept informed as to the timeline and checked on by my service advisor, Dan More

by Fjosmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Jim Hudson Lexus responded

Fjosmith, we're glad to hear that Danil and the team at Jim Hudson Lexus of Columbia made your Saturday service convenient and kept you informed. Thank you for sharing your experience!

1
2
3
...
206