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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,131 Reviews

2,131 Reviews of Jim Hudson Lexus - Service Center

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March 21, 2025

Outstanding service! Prompt and courteous intake, Deanna Parnell is the best!!! She makes you feel like you're her only client. Deanna gave a very detailed rundown of More

by jas626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Jim Hudson Lexus responded

We're delighted to hear about your positive experience with Deanna at Jim Hudson Lexus of Columbia! Our team is committed to providing exceptional service, and it's great to know you felt well taken care of. Thank you for sharing this feedback!

March 21, 2025

Very professional and friendly. Very service and product knowledgeable. Status snd completion on repairs were very tomely. More

by TP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with Jim Hudson Lexus of Columbia! We're delighted to hear that our team provided professional and knowledgeable service. We appreciate your feedback and look forward to serving you in the future!

March 20, 2025

Melvin always provides 5 star service every time during my service. Thanks for all you do to keep me and my family save. More

by bwhitesides06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Melvin consistently delivers top-notch service for you and your family at Jim Hudson Lexus of Columbia. Thank you for trusting us with your vehicle's care!

March 20, 2025

Excellent customer service. Was impressed with service video and the detailed explanation. My service rep was easy to work with. More

by Kaybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Jim Hudson Lexus responded

Kaybee, we're delighted to hear that you had a great experience with our team at Jim Hudson Lexus of Columbia. Thank you for highlighting the service video and detailed explanations! We look forward to assisting you again in the future.

March 19, 2025

Superior services at Jim Hudson Lexus off Killian Road and excellent customer service from Jared! More

by AngTMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Jim Hudson Lexus responded

Thank you for reviewing Jim Hudson Lexus of Columbia! Jared will appreciate the shout-out!

March 16, 2025

Jim Hudson Lexus dealership has outstanding customer service!! They really take care of the customer, My service advisor Danny did a outstanding job !! More

by Gerkaliabrewster98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Danny and the team at Jim Hudson Lexus of Columbia provided you with outstanding customer service! Thank you for sharing your experience, and we look forward to serving you in the future.

March 15, 2025

Professional service. Timely status on repairs. Advised when work was completed. Reviewed and schedule parts for next repair. More

by TP
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with Jim Hudson Lexus of Columbia! We're pleased to hear that our team provided professional service and kept you informed throughout the repair process. We look forward to assisting with any future needs!

March 14, 2025

Great customer service cares about the customer. Good personal service. Worked are to help the customer More

by tom.sgm48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that you had a positive experience with our team at Jim Hudson Lexus of Columbia. Providing excellent customer service is always our top priority, and we're glad we could assist you effectively!

March 14, 2025

Jim Hudson Lexus has a satisfied customer in me ;they are definitely a five star establishment . I get the best service from Danny Chupek, their service consultant.. He is always on point with good customer More

by donnaoholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Danny and the team at Jim Hudson Lexus of Columbia have provided you with top-notch service, Donna! Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us!

March 13, 2025

Jim Hudson‘s dealership is very clean its staff Is very courteous Friendly and accommodating. I really do believe when you do business with Jim Hudson You have found a friend a friend that will ensure all More

by Herbertrudolphreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark wickham
Mar 13, 2025 -

Jim Hudson Lexus responded

Herbertrudolphreed, thank you for the wonderful feedback! We're delighted to hear that our team at Jim Hudson Lexus of Columbia made your experience a positive one. We look forward to assisting you with any future needs!

Mar 13, 2025 -

Herbertrudolphreed responded

Thank you it was a Pleasant experience and I look forward to continuing a partnership