Jim Hudson Lexus - Service Center

Customer Oriented Always going out of their way to make things as seamless as possible. Kind, helpful, and listens. These are the words I would use to describe the serv Always going out of their way to make things as seamless as possible. Kind, helpful, and listens. These are the words I would use to describe the service reps. Matt Johnson went out of his way to make things as pleasant as possible. More

Service Department Rusty in the service department of Jim Hudson LEXUS was the best representative that I have dealt with yet at this dealership. Thank you, Rusty Rusty in the service department of Jim Hudson LEXUS was the best representative that I have dealt with yet at this dealership. Thank you, Rusty More

Great customer service The customer service rep was helpful, friendly, and professional. He answered all my questions. He was responsive to my concerns. He made this a fas The customer service rep was helpful, friendly, and professional. He answered all my questions. He was responsive to my concerns. He made this a fast and easy process. More

Routine Service Had routine service. The Service Tech was very polite, professional and courteous. The dealership is clean and inviting. I would recommend this deale Had routine service. The Service Tech was very polite, professional and courteous. The dealership is clean and inviting. I would recommend this dealership to others. More

Very pleasant experience Danny was very pleasant, helpful and answered all of my questions. He got my service done timely while I waited and informed me about the cost of the Danny was very pleasant, helpful and answered all of my questions. He got my service done timely while I waited and informed me about the cost of the tire sensors before repairing as I had asked. More

Very good Good service provided by Jim Hudson staff. Comfortable customer waiting area. Darrin Russ saw me waiting and took time to speak with me. Darrin is the Good service provided by Jim Hudson staff. Comfortable customer waiting area. Darrin Russ saw me waiting and took time to speak with me. Darrin is the primary reason I shop for vehicles at Jim Hudson Lexus. More

Prompt and Professional My car was serviced in a timely manner as promised. Was able to get some much needed work done in a very relaxing atmosphere. The service manager ke My car was serviced in a timely manner as promised. Was able to get some much needed work done in a very relaxing atmosphere. The service manager kept me informed as to what was being done and when my car would be ready which enabled me to plan out the rest of my morning!! More

Jim Hudson Lexus is Awesome The friendliness and great customer service, I received was as stated awesome. I was greeted professionally by three service advisors before, my serv The friendliness and great customer service, I received was as stated awesome. I was greeted professionally by three service advisors before, my service advisor came out and wrote up my scheduled repairs. Also, I picked up my vehicle the time promised. Thanks to the guys behind the scene as well. More

Surprisingly efficient Pleasant and efficient. Scheduling was easy, waiting area pleasant. The service man was eager to please and even wiped out several areas in the interi Pleasant and efficient. Scheduling was easy, waiting area pleasant. The service man was eager to please and even wiped out several areas in the interior I wanted cleaned. More

30,000 mile service This is my 2nd RX350 bought from Jim Hudson Lexus in 2 years. I am very happy with it as well as the service I receive. The waiting room and amen This is my 2nd RX350 bought from Jim Hudson Lexus in 2 years. I am very happy with it as well as the service I receive. The waiting room and amenities are nice but the personal service I always receive from Anita Smith and Chris as well as Tony;s team have always been the best/top notch and much appreciated. I always recommend Jim Hudson Lexus when anyone asks where I have my vehicle serviced or where purchased. I commend Jim Hudson for such a great team. Sincerely, Cheryl Black cblack4675@atmc.net More