2,199 Reviews of Jim Hudson Lexus - Service Center
Service for my RX350 Very good service and timely service as well. Wish had more coupons or discounts for repeat customers. Always friendly and courteous service. Never h Very good service and timely service as well. Wish had more coupons or discounts for repeat customers. Always friendly and courteous service. Never had a bad experience whenever I visit. More
20000 mile checkup Appointment was checked in on time, estimate of time for completion was right on, and service was again outstanding. Did everything they were asked t Appointment was checked in on time, estimate of time for completion was right on, and service was again outstanding. Did everything they were asked to do. More
Very professional and excellent customer service. My service consultant, Melvin Alston, was very professional and friendly in handling the service on my car. I would truly recommend your service depar My service consultant, Melvin Alston, was very professional and friendly in handling the service on my car. I would truly recommend your service department to others. More
Professional and prompt service Everything went smoothly from the scheduling to the pickup. It is so good to finally have good customer service. All representatives were very pleas Everything went smoothly from the scheduling to the pickup. It is so good to finally have good customer service. All representatives were very pleasant, even though they were not servicing me. More
Great I was greeted asap, had my paperwork ready and within 2 hours my car was complete. I have a LS 500 arriving late this month I was greeted asap, had my paperwork ready and within 2 hours my car was complete. I have a LS 500 arriving late this month More
Professional Workmanship I depend on Jim Hudson Lexus to get it right the first time. All of my experiences have been very good. There have been no problems with the work perf I depend on Jim Hudson Lexus to get it right the first time. All of my experiences have been very good. There have been no problems with the work performed on my vehicle. More
Very good communication and excellent repair work Was told by a previous dealership that my vehicle did not qualify for a certain recall repair. Jim Hudson submitted the request and got approval and Was told by a previous dealership that my vehicle did not qualify for a certain recall repair. Jim Hudson submitted the request and got approval and did $8,000 worth of repair that cost me not one single red penny. More
Excellent Service I am always able to squeeze in a service appointment, without having to wait for more than a week. Plus, the waiting area is a great place to sit quie I am always able to squeeze in a service appointment, without having to wait for more than a week. Plus, the waiting area is a great place to sit quietly and catch up on some reading. More
Routine maintenance I always have a positive experience when I bring my car in for service. Every one of them is friendly and knowledgeable. The waiting area is very co I always have a positive experience when I bring my car in for service. Every one of them is friendly and knowledgeable. The waiting area is very comfortable and I actually find it relaxing because I can get some work done without any distractions. More
Excellent experience. Danny in Service was extremely thorough, read my service agreement and explained the benefits remaining. He was very personable and knowledgeable. I Danny in Service was extremely thorough, read my service agreement and explained the benefits remaining. He was very personable and knowledgeable. I worked on my laptop while I waited for my vehicle to be serviced. The waiting area was stocked with drinks, snacks and very comfortable. More