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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,137 Reviews

2,137 Reviews of Jim Hudson Lexus - Service Center

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April 10, 2025

Deanna was a great service advisor. I will gladly work with her in the future. More

by wdbourne2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Always great service at Jim Hudson Lexus. The customer care and quality service is hands down the best in the city. A big thanks to Danny!! More

by Onelove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Jim Hudson Lexus responded

Thank you for recognizing the exceptional service at Jim Hudson Lexus of Columbia! We're delighted to hear that Danny and our team provided top-notch customer care. We appreciate your support and look forward to serving you again!

April 06, 2025

In town on a family medical situation and she treated me like a caring friend. Got me on the road like I was a long time customer. If I weren't retired, she would be working for me. More

by cgmcleod41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Jim Hudson Lexus responded

We're so glad to hear that our team at Jim Hudson Lexus of Columbia made you feel welcome and well taken care of during your visit. It's wonderful knowing we could assist you promptly, especially in such circumstances. Safe travels ahead!

April 06, 2025

Top notch service at this Lexus and Jared Goodman is amazing! Love to work with him in the service department! More

by lgoodri2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Jared provided top-notch service at Jim Hudson Lexus of Columbia. We appreciate your support and look forward to serving you again!

April 05, 2025

Check In was prompt and waiting area was clean and well stocked with refreshments. Upon completion of service, Erik was through explaining what was performed. More

by brendakmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with us at Jim Hudson Lexus of Columbia! We're glad to hear that Erik provided a thorough explanation and that our waiting area met your expectations. We appreciate the feedback and look forward to serving you in the future!

April 03, 2025

Danny at Jim Huson Lexus is amazing. He is pleasant and professional. My experience is always great when I take my lexus in for service. More

by kendragolston6409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Jim Hudson Lexus responded

It's wonderful to hear that Danny consistently provides a pleasant and professional experience at Jim Hudson Lexus of Columbia. Thank you for sharing your positive feedback, and we look forward to continuing to serve you!

April 03, 2025

Fast scheduling, good communication, good coordination with parts department. Prompt service, easy checkout on app. More

by JFCQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that you had a seamless experience with fast scheduling and prompt service at Jim Hudson Lexus of Columbia. Thank you for highlighting our communication and coordination efforts!

April 02, 2025

Danil Weih has been my trusted service advisor since I got my very first Lexus, and he continues to oversee both of my RX350s. He’s truly amazing—always on top of my service needs, incredibly knowledgeabl More

by fhernandez.lcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Jim Hudson Lexus responded

Thank you for sharing such wonderful feedback about Danil! We're delighted to hear that he consistently provides exceptional service at Jim Hudson Lexus of Columbia. Your trust and satisfaction mean a lot to us, and we'll be sure to pass along your kind words.

March 29, 2025

Mr. Melvin Alston, is the BEST of the BEST when it comes to communication & in the service department. I’ve been a LOYAL customer for almost 20 years ( since Lexus was on Two Notch Rd.) As for my latest pur More

by lisarwashington00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Jim Hudson Lexus responded

Lisa, we're delighted to hear that Melvin and Ashley provided you with exceptional service at Jim Hudson Lexus of Columbia. Thank you for your loyalty over the years and for recommending us! Enjoy your new IS 350F!

March 29, 2025

Great service and done in a timely manner. The service representative came by several times to let me know that status of my car More

by mikecheryl647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that you appreciated the timely service and communication from our team at Jim Hudson Lexus of Columbia. Thank you for sharing your experience with us!

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