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Jim Hudson Lexus - Service Center

Columbia, SC

5.0
2,205 Reviews
Call Service Center (803) 754-9500

2,205 Reviews of Jim Hudson Lexus - Service Center

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July 16, 2025

My service experience is always the best at Jim Hudson Lexus. I always request Jared for my service advisor. He has excellent communication and keeps me in the know about my vehicle. He is a great asset More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Jim Hudson Lexus responded

Hi Jennifer - Thank you for trusting Jim Hudson Lexus of Columbia with your business and your vehicle! We are happy to hear that Jared and the team always take such great care of you.

July 16, 2025

Jared was so helpful and attentive. I trust you to take a good care of my car. More

by Pepsiset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

Jim Hudson Lexus responded

Our team at Jim Hudson Lexus of Columbia is grateful for your trust and shoutout to Jared. See you next time!

July 15, 2025

Erik was one of the most personal advisors I have ever worked with anywhere. The video showing the car repair repairs by the technician is also invaluable. More

by william.lehmans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Jim Hudson Lexus responded

William, we are thrilled that Erik made such a great impression! Thank you for choosing Jim Hudson Lexus of Columbia and for taking the time to share your feedback.

July 15, 2025

Great service. Very professional and courteous. Timely service. Jared our advisor was great. Will definitely go back for service and recommend family and friends. More

by Mohammad Emran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Jim Hudson Lexus responded

Mohammad, we are thrilled that Jared and the team gave you such a positive experience! Thank you for choosing Jim Hudson Lexus of Columbia and sharing your review. See you next time!

July 11, 2025

Service department has been excellent. Clear explanation of what is being done. Facility is clean & nice. More

by Jawaters770402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Jim Hudson Lexus responded

Thank you for your confidence in the Jim Hudson Lexus Columbia service team, we appreciate your business!

July 09, 2025

My check-in experience was with Melvin, he’s an awesome person who loves what he does and it shows, I couldn’t ask for anyone better than Melvin. Keep up the great work Melvin. More

by Cynthiayoung333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Friedah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Jim Hudson Lexus responded

Cynthia, this feedback means the world to us! Thanks for choosing Jim Hudson Lexus of Columbia and highlighting the great work of Melvin.

July 05, 2025

Always very attentive to all scheduling and routine maintenance needs. The inspection video provided is awesome! More

by Jjc78903
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Jim Hudson Lexus responded

We appreciate your continued confidence in our work! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your kind review.

July 05, 2025

Very pleasant experience with service advisor. Dealership seems to be top rated. Definitely plan to do future services here. More

by rbowie9568
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Jim Hudson Lexus responded

We are grateful for your fantastic review of our service team! Thank you for your confidence in us here at Jim Hudson Lexus of Columbia. We look forward to working with you again!

July 04, 2025

I always know I will get the service I need. My contact at Jim Hudson Lexus, Danil, is tops. More

by Shannon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Jim Hudson Lexus responded

We are so grateful for your confidence in our work, Shannon! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your experience. Drive safely!

July 04, 2025

Deanna made our experience seamless. She had a loaner car ready and let us know as soon as it was complete. More

by davidhardee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Jim Hudson Lexus responded

David, we appreciate your business! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your feedback about your positive experience with Deanna.

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