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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,054 Reviews

2,054 Reviews of Jim Hudson Lexus - Service Center

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January 21, 2025

Awesome service ! ! All employees are very nice and go out there way to help or ansyany questions you have More

by Turkey mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Excellent service and very professional, the comfort and cleanliness of the waiting area is very much appreciated. More

by Raye26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Hudson Lexus responded

Thank you for your feedback! We're delighted to hear that our service and facilities at Jim Hudson Lexus of Columbia met your expectations. We look forward to welcoming you back in the future!

January 21, 2025

Staff was friendly and professional. It seems to take a long time to talk with someone. Having an appointment doesn’t appear to help. But Daniel and staff were perfect! More

by Paul
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Hudson Lexus responded

Paul, thank you for your feedback! We're glad to hear that Daniel and the team at Jim Hudson Lexus of Columbia provided excellent service. We appreciate your patience and will work on improving wait times in the future.

January 21, 2025

Danil was amazing! He was very friendly and professional! He went the extra mile to ensure my concerns were taking care of. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Hudson Lexus responded

Shannon, we're delighted to hear that Danil provided such excellent service at Jim Hudson Lexus of Columbia. Thank you for sharing your experience with us!

January 20, 2025

The dealership stands by its brand name Jim Hudson group.The group has kept the standards high because they have people like Shaun working for them Always helpful More

by Rajkumar oberoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Shaun and the team at Jim Hudson Lexus of Columbia upheld our high standards. Thank you for recognizing their efforts!

January 18, 2025

Absolutely superb service from beginning to end. I was kept informed of each and every step along the way during the repair of my SUV. More

by lindacampbe1089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Awesome mechanic - Roke
Jan 20, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with us, Linda! We're delighted to hear that the team at Jim Hudson Lexus of Columbia provided superb service and kept you informed throughout the repair process. Safe travels in your SUV!

January 18, 2025

Jim Hudson does an excellent job from their constant communication, excellent pick up and delivery of a loaner car, videos of services , and quick response to extraordinary requests. More

by mwilli5032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with Jim Hudson Lexus of Columbia! We're delighted to hear that our communication, service videos, and loaner car process met your expectations. We appreciate the feedback and look forward to assisting you again in the future!

January 17, 2025

Jim Hudson Lexus has done it again…excellence in service! ! I brought my car in yesterday for its regular maintenance. Tanner Carnes is the guy to see! Tanner is respectful, listens carefully to you about More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Jim Hudson Lexus responded

Liz, thank you for recognizing Tanner and the excellent service at Jim Hudson Lexus of Columbia! We're delighted to hear your maintenance visit went smoothly. Safe driving until next time!

January 15, 2025

We had an appointment, we showed up 2 hours early due to the weather and Erick made it happen. This is the second time I have been to Jim Hudson for updates for my Lexus, I have only great things to say abo More

by Glenda Furtick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Jim Hudson Lexus responded

Glenda, we're delighted to hear that Erick and the team at Jim Hudson Lexus of Columbia provided you with excellent service once again. Thank you for your kind words and continued support!

January 13, 2025

Darryn Russ in sales and Danny Chupek in service are excellent, the best I’ve ever worked with. It’s an excellent dealership. More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryn Russ
Jan 13, 2025 -

Jim Hudson Lexus responded

Sara, we're delighted to hear that Darryn and Danny provided you with such excellent service at Jim Hudson Lexus of Columbia. Thank you for your kind words!

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