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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,098 Reviews

2,098 Reviews of Jim Hudson Lexus - Service Center

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February 21, 2025

Great service from beginning to end. Kept informed of all work and time frame to finish. More

by terrikwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Excellent service! First Class! I will purchase another vehicle from Jim Hudson Lexus. Deanna in Service department is fantastic. More

by dmac7167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Jim Hudson Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Deanna and our team at Jim Hudson Lexus of Columbia provided first-class service. We look forward to assisting with your next vehicle purchase!

February 19, 2025

Entire staff was very pleasant. Technicians are thorough and knowledgeable. My visit was very satisfactory. More

by Jtrussell4745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your positive experience with us at Jim Hudson Lexus of Columbia! We're delighted to hear that our staff and technicians made your visit satisfactory. We look forward to serving you again in the future!

February 18, 2025

I’ve been using Jim Hudson Lexus for a year now to service my Lexus and my experience has been nothing short of amazing! Although my overall experience is 5 stars, if I could rate Jared Goodman separ More

by Xavier Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Jim Hudson Lexus responded

Xavier, we're delighted to hear about your exceptional experiences with Jared and the team at Jim Hudson Lexus of Columbia! It's wonderful that his professionalism and dedication have made such a positive impact. Thank you for sharing this fantastic feedback!

February 15, 2025

My only experience has been the service department. I found them to be friendly and efficient. More

by dcorontzes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Jim Hudson Lexus responded

Thank you for your confidence in Jim Hudson Lexus of Columbia!

February 14, 2025

Ms. Deanna is GREAT!!! I want her to continue to be my service representative for life! More

by ernestchambers40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Jim Hudson Lexus responded

Thank you for your kind words for Deanna. We appreciate your support here at Jim Hudson Lexus of Columbia!

February 14, 2025

I had a pleasant first experience. Appreciated the loaner as I was able to attend scheduled appointments. I thought my car would’ve been washed and cleaned inside. More

by Lexus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your feedback about your first visit to Jim Hudson Lexus of Columbia. We're glad the loaner was helpful, and we apologize if the car wash didn't meet expectations this time. We'll strive to improve on that aspect during future visits!

February 13, 2025

First class sales,service and facility staff very accomodating and helpful easy on and off interstate More

by waynesturkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Jim Hudson Lexus responded

Wayne, we're delighted to hear you had a first-class experience with our team at Jim Hudson Lexus of Columbia. Thanks for the kind words and safe travels!

February 13, 2025

Consistent, punctual, friendly and does a great job servicing the RX. Great Team that has taken care of our car since we bought it in 2020. 160,000 miles and it drives like new. More

by Mike Bundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Jim Hudson Lexus responded

Mike, thank you for trusting Jim Hudson Lexus of Columbia with your RX! We're delighted to hear that our team has consistently provided great service and kept your car running like new. Safe travels on the road ahead!

February 13, 2025

Great service. Fast reliable goes the extra mile to make your service fast and done right More

by Garry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Jim Hudson Lexus responded

We're glad you've enjoyed working with us, Garry! We appreciate your business and hope to see you for another top-notch visit to Jim Hudson Lexus of Columbia.

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