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Jim Hudson Lexus

Columbia, SC

4.9
3,821 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,821 reviews

January 08, 2025

Very friendly and professional. Lexus has the best customer service by far. Great waiting area. More

by edleuven01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We're glad that our team was friendly and you enjoyed our waiting area.

January 07, 2025

This was a Saturday service on my vehicle. This was a morning appt that was for my convenience. While waiting I was kept informed as to the timeline and checked on by my service advisor, Dan More

by Fjosmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Jim Hudson Lexus responded

Fjosmith, we're glad to hear that Danil and the team at Jim Hudson Lexus of Columbia made your Saturday service convenient and kept you informed. Thank you for sharing your experience!

January 07, 2025

This is hands down the best service center in the Columbia area for car service. More

by pam.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Jim Hudson Lexus responded

We couldn't ask for higher praise, Pam! Thanks for sharing your glowing review with the Jim Hudson Lexus of Columbia team!

January 07, 2025

Elijah is very professional and courteous. Elijah was also accommodating and a pleasure to work with. He provided up-to-date information which led me to making the best decision based on m More

by louisecenter
Recommend Dealer
Yes
Employees Worked With
Vince Ciuffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Elijah provided such a professional and accommodating experience at Jim Hudson Lexus of Columbia. It's great to know you felt well-informed in making your decision, and we look forward to welcoming you back for your next purchase!

January 07, 2025

Excellent service. Melvin was my advisor and he was knowledgeable and very pleasant to work with. Everything was explained and he made sure I was okay with everything b More

by BirdieGirl58$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Melvin provided excellent service and made your experience at Jim Hudson Lexus of Columbia a pleasant one. Thank you for sharing this feedback, and we look forward to serving you again in the future!

January 05, 2025

Deanna was amazing to work with, highly recommend! Will definitely look forward to working with her in the future. More

by audra.shives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Deanna provided such a great experience at Jim Hudson Lexus of Columbia! Thank you for the recommendation, and we look forward to welcoming you back in the future.

January 04, 2025

I recently had my Lexus serviced at Jim Hudson Lexus of Columbia, and the experience was exceptional. The staff was professional, courteous, and attentive to my needs. They kept me informed throughout the More

by abhi T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Jim Hudson Lexus responded

Abhi, we're delighted to hear about your exceptional service experience at Jim Hudson Lexus of Columbia! Our team is committed to providing top-notch care and expertise. Thank you for recommending us, and we look forward to serving you again in the future!

January 04, 2025

Very professional and knowledgeable about my vehicle. Danny is a great representative for the company. More

by robbie.wilson2011
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Jim Hudson Lexus responded

Robbie, we're delighted to hear that Danny provided you with such professional and knowledgeable service at Jim Hudson Lexus of Columbia. Thanks for the shoutout!

January 03, 2025

Reggie made everything smooth from start to finish. Answered all questions. Eddie and Jacob were both great as well! More

by Miss_mg1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reginald Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Jan 03, 2025 -

Jim Hudson Lexus responded

It's fantastic to hear that Reggie, Eddie, and Jacob made your experience smooth at Jim Hudson Lexus of Columbia. Thank you for sharing this positive feedback! Enjoy the ride!

January 02, 2025

Disgusting organization. I think Robert Y (GM) really believes these cars sell themselves. He said “if you don’t like the dealer options, I will sell this car to someone else More

by Volvo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Friedah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Yoeman
Jan 09, 2025 -

Jim Hudson Lexus responded

Thank you for leaving your feedback. We understand things did not go to your satisfaction and we wish you all the best in 2025.

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