Jim Hudson Ford - Service Center

Fast, professional, and accommodating. Chris Weaver has always done a great job with both of my trucks. He worked with me to schedule my 2016 F250 for maintenance first thing in the mornin Chris Weaver has always done a great job with both of my trucks. He worked with me to schedule my 2016 F250 for maintenance first thing in the morning, and schedule my 2017 F250 the next morning. The shop was able to get both trucks serviced within 1.5 hrs. Bob Hargreaves has also helped in the past with the 16. He has also always been very professional. I know the whole staff has a lot going on at all times, but they do a really good job of making you feel like your vehicle is the only one in the shop. I don’t know the girls name, but she also deserves some recognition. I watched her make multiple cups of coffee out of the break room this morning because the coffee in the waiting room was exactly like some of the other waiting customers preffered it. She isn’t paid to be a waitress, but it definitely changed the mood in the room. The customers were ready to complain but she didn’t give them a chance. She surely made everybody’s job a little easier by keeping them happy. More

Service Center Shane Sharpe was very helpful and friendly. He reviewed Ford's Recommeded Service in detail; offerred a refreshment; and made me feel welcomed. The se Shane Sharpe was very helpful and friendly. He reviewed Ford's Recommeded Service in detail; offerred a refreshment; and made me feel welcomed. The service on my truck was completed quickly and without delay. More

Quick, reliable service Great job fixing my car quickly and correctly. Really nice loaner vehicle was provided. Couldn't as for more! I would recommend them to anyone! Bob in Great job fixing my car quickly and correctly. Really nice loaner vehicle was provided. Couldn't as for more! I would recommend them to anyone! Bob in service is topnotch!!! More

Great Service Department Had another easy and helpful service experience. When I dropped my car off at 7:30, there were at least 8 other cars in front of me. I was so pleased Had another easy and helpful service experience. When I dropped my car off at 7:30, there were at least 8 other cars in front of me. I was so pleased at the turnaround time for my service and the quality customer service. More

Truck with a mystery problem The staff did a great job in finding out what was wrong with my truck. They kept me in the loop with info until it was repaired. Thank you service tea The staff did a great job in finding out what was wrong with my truck. They kept me in the loop with info until it was repaired. Thank you service team! More

A great experience with Jim Hudson service for my car. Prompt greeting in the service lane, followed by prompt and friendly write up of my service order. The waiting area was clean and comfortable. Again Prompt greeting in the service lane, followed by prompt and friendly write up of my service order. The waiting area was clean and comfortable. Again a good experience with this service department. More

Feedback on Service Visit Went in for routine maintenance, in and out in a little over an hour, $300 charge was more than I expected, Service Representative was friendly and ef Went in for routine maintenance, in and out in a little over an hour, $300 charge was more than I expected, Service Representative was friendly and efficient. More

Well done! Friendly as always. Nice waiting room Knowledgeable tech. (John?) who shall now be known as the Sync Wizard. Thank you for not having Home and Gar Friendly as always. Nice waiting room Knowledgeable tech. (John?) who shall now be known as the Sync Wizard. Thank you for not having Home and Garden channel on TV again. ESPN maybe on Sats? More

My customer rep, Ken, was so helpful. Great customer servic Came in for my 120,000 miles checkup. Had oil changed, tires rotated and car washed. My service representative, Ken, was very customer service orient Came in for my 120,000 miles checkup. Had oil changed, tires rotated and car washed. My service representative, Ken, was very customer service oriented. More

Great Experience As always Ford Service department provided professional, courteous service. Turnaround time was quick and the work performed was thoroughly taken care As always Ford Service department provided professional, courteous service. Turnaround time was quick and the work performed was thoroughly taken care of. I have been loyal to Ford for a reason. Great product and excellent customer service. Thank you. More