Jim Hudson Ford - Service Center

Bob Hargrave and the service department were excellent. My truck was brought in first on a flat bed to Dick Smith Ford and they were rude, rude rude. The KID never looked up to talk to me and said it would My truck was brought in first on a flat bed to Dick Smith Ford and they were rude, rude rude. The KID never looked up to talk to me and said it would be 6 weeks before they looked at my vehicle and I said I was out of town- 6 weeks. Called my dealership in Florida and they gave me Jim Hudson Ford's number. I called them, they said have truck there in A.M., which we did. They looked at vehicle as soon as their doors opened & let us stay in their parking lot the night before in our motorhome. They ordered parts and keep us up to date on everything. They are very professional and courteous. I really appreciate all their help and the hard work Mr. Hargrave and his staff provided for us. More

Service Checked in with Shane; always does a great job. Keep me informed as always. We have a good number of vehicles all serviced by Hudson group. Always fi Checked in with Shane; always does a great job. Keep me informed as always. We have a good number of vehicles all serviced by Hudson group. Always first class service. More

Always exelant They are knowledgeable professionals and staffed with skilled technicians to deliver the expected level of repair or service.I choose Jim Hudson over They are knowledgeable professionals and staffed with skilled technicians to deliver the expected level of repair or service.I choose Jim Hudson over other repair operations. More

Quick and Friendly Pulled in a very nice man greeted me. Escorted me inside to a very polite young man! Atmosphere was inviting and room was very clean. Pulled in a very nice man greeted me. Escorted me inside to a very polite young man! Atmosphere was inviting and room was very clean. More

Disappointed Although I gave them a low rating, this has been my first bad experience with Jim Hudson.Took my vehicle in for 50,000 mile check. Back left axle need Although I gave them a low rating, this has been my first bad experience with Jim Hudson.Took my vehicle in for 50,000 mile check. Back left axle needed to be replaced. They had my truck from Friday to Tuesday. I work 10hour shifts, so had to use friend’s vehicle to get to work. No one could seem to tell when part was coming in. Also, was charged for tire rotation that was not done- I know this because I had gotten stuck in the mud a few weeks ago and the muddy tires were still on the back!! So disappointed in these guys. More

Car Service I appreciate the ability to have my car serviced when it’s siutable for me. The car was serviced and other things were brought to my attention to cons I appreciate the ability to have my car serviced when it’s siutable for me. The car was serviced and other things were brought to my attention to consider while it was there for service but there was no pressure. More

Services Over spray from the factory was corrected and it was an excellent job done. Work was done on time and the truck was delivered back when Mr. Hargrave s Over spray from the factory was corrected and it was an excellent job done. Work was done on time and the truck was delivered back when Mr. Hargrave said. More

Had no problems Everything good no problems wpuld us it again. Bob was good guy to deal with. He greated and shooke my hand thanks fot the business. Everything good no problems wpuld us it again. Bob was good guy to deal with. He greated and shooke my hand thanks fot the business. More

Great Service I have dealt with the Service department many times and have always been pleased and feel they truly want to please their customers and go above and b I have dealt with the Service department many times and have always been pleased and feel they truly want to please their customers and go above and beyond More

Mustang Service Very good Parts were needed , they were ordered, I was notified, it was installed promptly when scheduled. Everyuone was pleasant and waiting area w Very good Parts were needed , they were ordered, I was notified, it was installed promptly when scheduled. Everyuone was pleasant and waiting area was clean More