Jim Hudson Ford - Service Center

Great service I called after 9:45am on Saturday and they were able to get me in at 11. The service agent told me it would be about 1.5 hours (I was waiting) and it I called after 9:45am on Saturday and they were able to get me in at 11. The service agent told me it would be about 1.5 hours (I was waiting) and it was almost exactly 1.5 hours. More

Great I gave the rating because I got great service. They did their job well and timely.They are are great crew and treated me well. I gave the rating because I got great service. They did their job well and timely.They are are great crew and treated me well. More

Awesome service as usual The service department comes through as usual. Greeted promptly and courteously. The waiting area is great. Free coffee machine and water. Wifi works The service department comes through as usual. Greeted promptly and courteously. The waiting area is great. Free coffee machine and water. Wifi works great. Oil change and tire rotation within 45 minutes. More

25,000 mile service The service department were friendly and thorough in the handling of this service. They were obviously having a stressful day with all of the compute The service department were friendly and thorough in the handling of this service. They were obviously having a stressful day with all of the computers down, but this did not effect their transactions with the public. More

Salesman was very professional and knowledgable The salesman, Ernesto, was very professional and knowledgeable about the vehicle(s) and features that I looked at. When I am committed to upgrading to The salesman, Ernesto, was very professional and knowledgeable about the vehicle(s) and features that I looked at. When I am committed to upgrading to a new vehicle, I will request Ernesto. More

New (used) Ford Owner Just bought a 2015 Ford Escape S. Needed to get it all checked out. Did the 50,000 mile service and changed one of the tire pressure sensors. Excellen Just bought a 2015 Ford Escape S. Needed to get it all checked out. Did the 50,000 mile service and changed one of the tire pressure sensors. Excellent communication on car's progress. Easy on the pocketbook. Great waiting room with computer access. Thanks for my excellent experience! More

Excellent service (oil change). Excellent service department and employee(s) that work on your truck. If you need assistance Bob Hargrove will work with you on your problem. Again Excellent service department and employee(s) that work on your truck. If you need assistance Bob Hargrove will work with you on your problem. Again excellent service. More

Easy to get an appointment. Friendly staff. I have the maintenance plan. The staff will notify me of things that needs to be done for my vehicle. The staff is always friendly. I have the maintenance plan. The staff will notify me of things that needs to be done for my vehicle. The staff is always friendly. More

Great people The associates are all friendly and helpful! Always have a great experience when I come in! They always take care of me and have a smile on their face The associates are all friendly and helpful! Always have a great experience when I come in! They always take care of me and have a smile on their face More

Good experience Very friendly staff to include service managers and shuttle drivers. Only complaint is I was never notified when parts came in but, was sent email wh Very friendly staff to include service managers and shuttle drivers. Only complaint is I was never notified when parts came in but, was sent email when they were ordered. I was told if not called after a week when ordered to call. More