Jim Hudson Ford - Service Center

Always great customer service There was a recall on our Fusion. It was very easy to call and set up an appointment for the repair. I was able to drop the car off for the service an There was a recall on our Fusion. It was very easy to call and set up an appointment for the repair. I was able to drop the car off for the service and within a few hours I was notified it was ready. No problems More

Extremely Satisfied Bob H. Is always professional, friendly, and goes over and beyond my expectations. The facility is always comfortable and clean. I have tried other Bob H. Is always professional, friendly, and goes over and beyond my expectations. The facility is always comfortable and clean. I have tried other dealerships and no one has been able to compare to the service, ambiance, and excellent customer service of Jim Hudson Ford dealership. More

Bob Hargrave took care of my vehicle in a timely fashion Thank you Bob Hargrave for a speedy vehicle appointment. The problem needed more tests and he was kind enough to get me a vehicle to use until the ser Thank you Bob Hargrave for a speedy vehicle appointment. The problem needed more tests and he was kind enough to get me a vehicle to use until the service was complete! This kindness is why I keep buying cars at Jim Hutson!! Thank you, Bob!! More

Convenient scheduling Had a recall issue which need a part connected to the specific VIN of my truck. They ordered the part and contacted me to schedule installation. The Had a recall issue which need a part connected to the specific VIN of my truck. They ordered the part and contacted me to schedule installation. The installation was completed in a timely manner and information was shared so I knew what was being done. More

Oil change Had oil change tire rotation and recall handled in one visit. Was greeted by name and the wait was not long at all. Shane is the best service writer I Had oil change tire rotation and recall handled in one visit. Was greeted by name and the wait was not long at all. Shane is the best service writer I have ever had at a dealership. More

Great Service After diagnosing the problem with my air conditioning I was called by the service manager and told what the issue was. The service agent asked me if I After diagnosing the problem with my air conditioning I was called by the service manager and told what the issue was. The service agent asked me if I would like to see for myself what was wrong which I thought was fantastic, not that I did not believe them but this is what I would call great service. After that I was again sold on Jim Hudson for all my service. A hearty thankyou to the service department, Assistant Service Manager Shane Sharpe, and all the professionals in the back. More

Loyal Customer I have been going to the Ford dealership for years and the same service provider has helped me for about 20 years. Bob is great and makes me feel like I have been going to the Ford dealership for years and the same service provider has helped me for about 20 years. Bob is great and makes me feel like I'm being advised well and not pushed into any unnecessary service issues. More

Awesome service as usual Went in for an oil change and tire rotation. Staff is courteous and to the point. Service was finished within 45 minutes that included the time.i pull Went in for an oil change and tire rotation. Staff is courteous and to the point. Service was finished within 45 minutes that included the time.i pulled in and then checked out. More

Good experience Service advisor Bob took care of everything in a timely manner. Bob is probably the best service advisor I have ever had the pleasure to deal with. Service advisor Bob took care of everything in a timely manner. Bob is probably the best service advisor I have ever had the pleasure to deal with. More

Service Was taken care of in a timely manor . I usually make an appointment but this time I just decided to show up to have my vehicle taken car of. Was taken care of in a timely manor . I usually make an appointment but this time I just decided to show up to have my vehicle taken car of. More