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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,601 Reviews

1,601 Reviews of Jim Hudson Ford - Service Center

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December 10, 2018

headlight assembly replacement Chris was extremely helpful and bored up my old assembly so that I could get my core charge refund . He also took car of issues with the digi shield More

by bloof59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris weaver
December 09, 2018

Great service team I had an appointment and was seen as soon as I walked in..everyone was very courteous and professional. Chris was very helpful. They actually finished More

by MCP111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
December 06, 2018

Great Customer Service Chris W. at the service center at the Jim Hudson Ford dealership is great. He listens to what I say and helps me get the best value for my money. He More

by Mustang Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
November 25, 2018

Last minute service I realized I would be in town and called at the last minute to see if I could schedule a service appointment. They scheduled me right away and I was More

by PamH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall his name.
November 19, 2018

Recall work completed with no drama. My car was scheduled for recall work at 12:00 on Thursday. The service advisor was friendly and let me know up front that they were busy but should f More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
November 18, 2018

prompt appointment - quick service We were able to get an immediate appointment with quick service. The employees were courteous, helpful, knowledgeable and efficient. We have been ve More

by FordHappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver & Ken Matthews
November 17, 2018

Good service and follow up. Brought my Fusion in for a recall and was having an issue with a noise in the front tire. Met with my service representative and he gave me a good ide More

by keithcroucher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Alvarez
November 17, 2018

30,000 mile check up Before driving for the Thanksgiving holiday, I made an appointment at Jim Hudson for an oil change and general check up. The experience could not have More

by Janetie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Oxner
November 15, 2018

Air bag recall All went smoothly and quickly for the air bag recall/repair and oil change. Everyone I spoke to on the phone and inside the service department was ver More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Matthews and I didn’t catch the others names
November 14, 2018

Fix motor in side mirror Took care of it in a timely manner. Had to order a part.offered me a ride home. Called me to let me know what was happening More

by Audrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Alvarez
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