1,601 Reviews of Jim Hudson Ford - Service Center
headlight assembly replacement Chris was extremely helpful and bored up my old assembly so that I could get my core charge refund . He also took car of issues with the digi shield Chris was extremely helpful and bored up my old assembly so that I could get my core charge refund . He also took car of issues with the digi shield More
Great service team I had an appointment and was seen as soon as I walked in..everyone was very courteous and professional. Chris was very helpful. They actually finished I had an appointment and was seen as soon as I walked in..everyone was very courteous and professional. Chris was very helpful. They actually finished about 2hours earlier than quoted which was very nice More
Great Customer Service Chris W. at the service center at the Jim Hudson Ford dealership is great. He listens to what I say and helps me get the best value for my money. He Chris W. at the service center at the Jim Hudson Ford dealership is great. He listens to what I say and helps me get the best value for my money. He goes above and beyond to make sure that his customers leave satisfied with the service they received. I would recommend any one to go to the Quick Lube for an oil change. Call for an appointment would be my recommendation and Ask for Chris. Tell him the ruby red Mustang sent you! :) More
Last minute service I realized I would be in town and called at the last minute to see if I could schedule a service appointment. They scheduled me right away and I was I realized I would be in town and called at the last minute to see if I could schedule a service appointment. They scheduled me right away and I was able to get the service before I left to go back home. I was a little early but they took me in and had the requested service done quickly. More
Recall work completed with no drama. My car was scheduled for recall work at 12:00 on Thursday. The service advisor was friendly and let me know up front that they were busy but should f My car was scheduled for recall work at 12:00 on Thursday. The service advisor was friendly and let me know up front that they were busy but should finish up by 1:30. The car was back a few minutes before 1:30. All in all, the experience was very positive. More
prompt appointment - quick service We were able to get an immediate appointment with quick service. The employees were courteous, helpful, knowledgeable and efficient. We have been ve We were able to get an immediate appointment with quick service. The employees were courteous, helpful, knowledgeable and efficient. We have been very pleased with the service department. More
Good service and follow up. Brought my Fusion in for a recall and was having an issue with a noise in the front tire. Met with my service representative and he gave me a good ide Brought my Fusion in for a recall and was having an issue with a noise in the front tire. Met with my service representative and he gave me a good idea on the time it would take and followed up the next day. Good service is hard to find. Thumbs up! More
30,000 mile check up Before driving for the Thanksgiving holiday, I made an appointment at Jim Hudson for an oil change and general check up. The experience could not have Before driving for the Thanksgiving holiday, I made an appointment at Jim Hudson for an oil change and general check up. The experience could not have been better. Not only did the oil change happen, but my service advisor, Randy Oxner, arranged for several other inspections and services, to include tire rotation, cabin air filter replacement. I shall head out on Monday confident and ready for the drive. Many thanks! More
Air bag recall All went smoothly and quickly for the air bag recall/repair and oil change. Everyone I spoke to on the phone and inside the service department was ver All went smoothly and quickly for the air bag recall/repair and oil change. Everyone I spoke to on the phone and inside the service department was very polite and friendly. More
Fix motor in side mirror Took care of it in a timely manner. Had to order a part.offered me a ride home. Called me to let me know what was happening Took care of it in a timely manner. Had to order a part.offered me a ride home. Called me to let me know what was happening More