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Jim Hudson Ford
Lexington, SC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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The customer service was great. My car was ready when promised, Shane was professional, courteous, and friendly. Customer service is important to me and unfortunately--not everyone gives it. This Deale promised, Shane was professional, courteous, and friendly. Customer service is important to me and unfortunately--not everyone gives it. This Dealership Did. thank you. Dawn Beard More
I rated this dealership very high in every area. They were very helpful Ryan was a true Joy to work with, very well informed on our all questions about our new 2014 Escape. Thank You were very helpful Ryan was a true Joy to work with, very well informed on our all questions about our new 2014 Escape. Thank You More
Our Sales Consultant, Ernesto Alvarez, is a knowledgeable, courteous, professional whose work ethic and communication skills are an asset to Jim Hudson Ford. Ernesto made the sales process easy knowledgeable, courteous, professional whose work ethic and communication skills are an asset to Jim Hudson Ford. Ernesto made the sales process easy and actually enjoyable, which had been difficult with some of my previous dealings with new car dealers in the Columbia area. He was considerate and truthful throughout the whole process and exceeded our expectations. Our total sales experience proved that Ernesto is dedicated to providing world-class customer service. More
The service I is received was excellent. Shane, my technician was very pleasant, very helpful, and provided excellent customer service. It is important to me to receive good customer service and not technician was very pleasant, very helpful, and provided excellent customer service. It is important to me to receive good customer service and not all places provide it. I would recommend this service dept. to everyone. Thank you. Dawn More
What a great experience. Jake and the whole Jim Hudson team went out of their way to ensure that I got into the vehicle I wanted at a great price. I had dealt with them on the service side in the past an team went out of their way to ensure that I got into the vehicle I wanted at a great price. I had dealt with them on the service side in the past and felt comfortable because of that. The sales side may have even been better. I can't wait to buy my next vehicle from them. More
Since moving back to the Columbia area a year and a half ago, we've had both of our pickups serviced by Ford at the Jim Hudson Lexington location. We had no intentions on trading at this particular date & ago, we've had both of our pickups serviced by Ford at the Jim Hudson Lexington location. We had no intentions on trading at this particular date & time, but upon meeting and visiting with Jake while waiting for an oil change, we test drove the new Ford Explorer. Jake recommended the Explorer after our visit where we stated that IF we were to consider a trade, the new vehicle would have to be equal (or better) in the quality of the "RIDE" in comparison to our 2010 F-150. Jake was correct with his evaluation/recommendation of the new Explorer. The ride is as described/desired; the two extra seats are an added benefit; the cargo space is more than adequate for our needs; the towing capability will be fantastic; and what really sold us on trading are all the up-graded SAFETY features on the newer vehicle. Thanks Jake!! More
This is the 3rd time purchasing a vehicle from a Jim Hudson dealership. David Silvey was a professional, knowledgeable, salesperson. We enjoyed working with him and he made every effort to streamline th Hudson dealership. David Silvey was a professional, knowledgeable, salesperson. We enjoyed working with him and he made every effort to streamline the process and minimize our wait. We definitely would work with him again! More
I have been very disappointed with the customer service at Jim Hudson Ford. I dealt with Wayne Cooper as a salesman, and he was short when we first talked. I then dealt with the used car manager, Jesse a at Jim Hudson Ford. I dealt with Wayne Cooper as a salesman, and he was short when we first talked. I then dealt with the used car manager, Jesse and the new car manager, Randy. Both of the managers did not call me back when they said they would. I found Randy to be extremely hard to get a hold of on the phone, and when I showed up person to talk to him, he had no clue who I was, or what he was trying to find for me. I told him in person that I was appalled by the customer service, and it still has not improved. I even left a message for the general manager, Joe, and still have not heard back from him. Not only was the communication extremely lacking, but during the week I gave them to work on finding me a car, they managed to run my credit 14 times!!! More
Working with David was a pleasure. He worked real hard to find us a vehicle that fit our needs.He followed up with us to make sure we were happy,and answered all of our questions. When he was unsure he was h find us a vehicle that fit our needs.He followed up with us to make sure we were happy,and answered all of our questions. When he was unsure he was humble enough to ask others. Working with David was so much better than our previous experiences with other dealers. David thanks foe your hard work and honesty.Keep up the good work More
David was super friendly and spoke with my husband and I as if we were just good friends making a deal together. I was having trouble finding the right car and had been searching and test driving for severa as if we were just good friends making a deal together. I was having trouble finding the right car and had been searching and test driving for several weeks. David saw the Mustang we eventually bought and thought of me. He contacted my husband and as soon as I saw it I knew it was the one. He gave us a great price as well. Great guy to work with!! Can't say enough good things. All around great experience! More