Jim Hudson Ford

Excellent Help Chris and Ken solved an urgent problem with speed. The battery on the car that was under warranty went dead. They replaced it the same day. Excellent! Chris and Ken solved an urgent problem with speed. The battery on the car that was under warranty went dead. They replaced it the same day. Excellent!!! More

Buying Experience I feel comfortable working with Ryan. I trust what he says and is 1 of 3 car salesmen that I can say I trust their word ( the other 2 were dealership I feel comfortable working with Ryan. I trust what he says and is 1 of 3 car salesmen that I can say I trust their word ( the other 2 were dealership owners in the seventies in Alabama) More

Quick Lane Service Had oil change and tire rotation. Also had the free car wash and was out about 30 minutes ahead of when I was told I would be finished. Always make an Had oil change and tire rotation. Also had the free car wash and was out about 30 minutes ahead of when I was told I would be finished. Always make an appointment. More

professional and caring JASON WENT OUT OF HIS WAY TO MAKE OUR EXPERIENCE SATISFYING. WHEN THE VEHICLE WASN'T READY AND WE HAD A TIME CONFLICT HE DELIVERED THE TRUCK TO OUR H JASON WENT OUT OF HIS WAY TO MAKE OUR EXPERIENCE SATISFYING. WHEN THE VEHICLE WASN'T READY AND WE HAD A TIME CONFLICT HE DELIVERED THE TRUCK TO OUR HOUSE LATER THAT DAY AND GAVE US A WALK THRU OF THE VEHICLE. REALLY APPRECIATED HIS EFFORT TO GET THE TRUCK TO US WITHOUT HAVING TO MAKE A TRIP BACK. More

Quick smooth and easy. Everything went as planned. Which is usually not the case with most dealerships. Bob Hargrave was thorough, pleasant to work with. He made it quick, s Everything went as planned. Which is usually not the case with most dealerships. Bob Hargrave was thorough, pleasant to work with. He made it quick, smooth, & easy. More

Fast, professional, and accommodating. Chris Weaver has always done a great job with both of my trucks. He worked with me to schedule my 2016 F250 for maintenance first thing in the mornin Chris Weaver has always done a great job with both of my trucks. He worked with me to schedule my 2016 F250 for maintenance first thing in the morning, and schedule my 2017 F250 the next morning. The shop was able to get both trucks serviced within 1.5 hrs. Bob Hargreaves has also helped in the past with the 16. He has also always been very professional. I know the whole staff has a lot going on at all times, but they do a really good job of making you feel like your vehicle is the only one in the shop. I don’t know the girls name, but she also deserves some recognition. I watched her make multiple cups of coffee out of the break room this morning because the coffee in the waiting room was exactly like some of the other waiting customers preffered it. She isn’t paid to be a waitress, but it definitely changed the mood in the room. The customers were ready to complain but she didn’t give them a chance. She surely made everybody’s job a little easier by keeping them happy. More

Service Center Shane Sharpe was very helpful and friendly. He reviewed Ford's Recommeded Service in detail; offerred a refreshment; and made me feel welcomed. The se Shane Sharpe was very helpful and friendly. He reviewed Ford's Recommeded Service in detail; offerred a refreshment; and made me feel welcomed. The service on my truck was completed quickly and without delay. More

Quick, reliable service Great job fixing my car quickly and correctly. Really nice loaner vehicle was provided. Couldn't as for more! I would recommend them to anyone! Bob in Great job fixing my car quickly and correctly. Really nice loaner vehicle was provided. Couldn't as for more! I would recommend them to anyone! Bob in service is topnotch!!! More

Great Service Department Had another easy and helpful service experience. When I dropped my car off at 7:30, there were at least 8 other cars in front of me. I was so pleased Had another easy and helpful service experience. When I dropped my car off at 7:30, there were at least 8 other cars in front of me. I was so pleased at the turnaround time for my service and the quality customer service. More

Truck with a mystery problem The staff did a great job in finding out what was wrong with my truck. They kept me in the loop with info until it was repaired. Thank you service tea The staff did a great job in finding out what was wrong with my truck. They kept me in the loop with info until it was repaired. Thank you service team! More