Jim Hudson Ford

Best experience ever. The most pleasant car buying experience ever. First time I've ever left a dealership and didn't feel like I got screwed. Would highly recommend. The most pleasant car buying experience ever. First time I've ever left a dealership and didn't feel like I got screwed. Would highly recommend. More

Great as always Have always had great service from the Hudson group. I have used Hudson group for many years and at each location I have had good quality service from Have always had great service from the Hudson group. I have used Hudson group for many years and at each location I have had good quality service from everyone I come in contact with. More

Great customer service My vehicle took longer than expected due to how busy they were. They apologized and compensated me for my time. Very professional and great customer s My vehicle took longer than expected due to how busy they were. They apologized and compensated me for my time. Very professional and great customer service. I was impressed. Will be back for my next service, thank you! More

Excellence I've not had the need to use a dealer for repair work on my truck. Since it was a recall, to the dealer I went. I was treated with respect and the rep I've not had the need to use a dealer for repair work on my truck. Since it was a recall, to the dealer I went. I was treated with respect and the repairs were done in a timely manner. More

Great service department Always have a great experience at Jim Hudson Ford service department. Bob Hargrave is the best service advisor! I pass 2 other Ford dealers so i fan g Always have a great experience at Jim Hudson Ford service department. Bob Hargrave is the best service advisor! I pass 2 other Ford dealers so i fan go to Jim Hudson. I won't go anywhere else!!! More

Friendly, efficient, courteous Received warm, friendly and courteous service. Wait was not long, and salesman informed me of what was needed and also quoted price before doing anyt Received warm, friendly and courteous service. Wait was not long, and salesman informed me of what was needed and also quoted price before doing anything. More

Making the Best of a Bad Situation The Jim Hudson Ford dealership in Lexington, SC, has done everything in its power to make the best of the terrible situation FOMOCO left their dealers The Jim Hudson Ford dealership in Lexington, SC, has done everything in its power to make the best of the terrible situation FOMOCO left their dealers stuck with when they released the 2012 Focus with the 6-speed dual clutch "automatic" transmission. Their mechanics and service reps have patiently worked through the protocol directed by those at FOMOCO HQ who never have to deal with disgusted customers making multiple trips for service to resolve an issue neither customer nor dealer should have had to deal with. It is a shame, too, because overall, the Focus has been a blast to drive...when the transmission was not shaking me out of my seat, making horrible noises, or making left turns a life-or death proposition while the tranny spun up and tried to decide whether or not to finally "catch" and pull me out of harms way. None of this is a reflection on the dealership or service department which have bent over backwards to maintain my loyalty. Jim Hudson and every other Ford dealer deserves better, Not to mention the cheap, plastic door latches which do what most plastic does when subjected to repeated blows: break. More

awesome service as always. I waited for my service of oil change tire rotation and recall they quickly got me in got back to me on items needed all service was done under the ti I waited for my service of oil change tire rotation and recall they quickly got me in got back to me on items needed all service was done under the time they quoted More

New Vehicle Purchase I had excellent customer service. The sales and financial staff were very accommodating made the purchase very smooth. I also recently had service on I had excellent customer service. The sales and financial staff were very accommodating made the purchase very smooth. I also recently had service on a vehicle the service staff are very professional and easy to schedule. More

Great experience! Thanks to salesman James Fraley, buying my new car was a piece of cake! Selection was great and the business portion was easy. No pressure. Thanks Thanks to salesman James Fraley, buying my new car was a piece of cake! Selection was great and the business portion was easy. No pressure. Thanks! More