Stivers Chevrolet - Service Center

I called dealership for a update on my truck on Monday I had took in Friday morning no response left a message for service person also the manager then called 5 times on Tuesday to service person and manage had took in Friday morning no response left a message for service person also the manager then called 5 times on Tuesday to service person and manager no reponse back finally on Wednesday I was contacted not too happy with them at least the service manager could have called me back after 2 days More

I am writing to express my significant dissatisfaction with the repeated and unresolved issues with my AC unit. I have spent multiple thousands of dollars and many hours of my time bringing my vehicle in with the repeated and unresolved issues with my AC unit. I have spent multiple thousands of dollars and many hours of my time bringing my vehicle in multiple times. Despite paying for three freon fills, the problem persists, with a new issue now being identified. I am seriously questioning the effectiveness and honesty of the service provided given the substantial financial and time investment without a resolution. More

Ms. Rebecca has always been a huge help to not only me, but several customers I have referred to her. They’ve all had nothing but positive things to say about their experience with not only the dealership, but several customers I have referred to her. They’ve all had nothing but positive things to say about their experience with not only the dealership, but of her patience and understanding when looking for a particular model. She was able to find vehicles to meet budgets and needs. Highly recommend the dealership for their service department as well as Rebecca. More

Staff is very pleasant and professional. My service needs have been resolved very quickly.. Ben Brooks explained to me all repairs, it was a leak pouring water through the hatch. The Leak My service needs have been resolved very quickly.. Ben Brooks explained to me all repairs, it was a leak pouring water through the hatch. The Leak Tech did an excellent job waterproofing the vehicle after replacing seal, cleaning drain holes, realigning hatch, and drying out vehicle. Ben had car completely cleaned out to eliminate mold growth. More

I always have my car serviced at Jim Hudson Chevrolet and I would not go anywhere else. Kenneth Moore is an excellent service advisor. Kenneth is friendly and professional. He explains everything in detail I would not go anywhere else. Kenneth Moore is an excellent service advisor. Kenneth is friendly and professional. He explains everything in detail so I can understand it. The service on my car is always completed in a timely manner and returned to me clean and ready to go. It's obvious the technicians are well trained. I appreciate the value that Jim Hudson places on providing excellent customer service !! More

I took my vehicle into haves some accessories installed that I ordered online from the parts department and had paid for installation in advance. I normally do the work myself, but wanted the professional that I ordered online from the parts department and had paid for installation in advance. I normally do the work myself, but wanted the professionals handle it this time. As always, they did an excellent job. As long as I am in the area, I will continue to bring my vehicle to Jim Hudson for all my service needs. More

Service on my vehicle is always done on a timely manner. It is completed when promised. It is completed when promised. More

I took my car in to have a wheel alignment. Ben Brooks was my advisor and was very courteous and professional. The technician, Brent, did the work and the results were perfect, the car drives s Ben Brooks was my advisor and was very courteous and professional. The technician, Brent, did the work and the results were perfect, the car drives super straight now. I’m very happy with the work and the prices are reasonable. This is one of the few Chevrolet dealerships in the state that does not add an astronomical markup to parts and labor. More

Dependable fast and friendly service here. Service department has friendly faces. Daniel in service is the best. Service department has friendly faces. Daniel in service is the best. More

My choice to search out a new dealership for vehicle service and potential future vehicle purchase stems from the worst vehicle purchase experience I have ever had, at Lugoff Chevrolet. I still have not service and potential future vehicle purchase stems from the worst vehicle purchase experience I have ever had, at Lugoff Chevrolet. I still have not received all of the items I purchased as part of the dealership-provided appearance package for my 2024 Camaro. I reviewed online reviews and website for Jim Hudson Chevrolet and decided to schedule an oil change/tire rotation for my 2019 Silverado. I was pleasantly surprised upon arrival at the dealership and with staff who made me feel welcome from the moment I stepped through the door (Ben was my service writer). The atmosphere and facility was modern, clean, and inviting. The waiting area was spacious with various seating areas and comfort amenities. I even walked over to the sales area and was greeting in the hallway by CJ. I mentioned that it was my first visit to the dealership and that I may be in the market for a new truck in the future. He promptly handed me his card and to keep him in mind when I was ready…nothing pushy, genuinely friendly. While I waited for my vehicle service, I enjoyed a coffee from the machine in the waiting area. Upon completion, Ben came in the get me and completed my transaction. The service technician even backed my truck into the parking space right outside for ease of exit. I can say that with this experience that I have found a new dealership home and wish that I had purchased my Camaro here. Maybe I will trade it if they can get me a ZL1! Thank you! More