Jim Hudson Chevrolet

The only problem I have with the Dealership is about my oil changes. I'm disabled and it's hard to get to your business. Over 2 hrs. round trip. Why can't I have my oil changed at a Chevy Dealer 7 miles oil changes. I'm disabled and it's hard to get to your business. Over 2 hrs. round trip. Why can't I have my oil changed at a Chevy Dealer 7 miles from my home and fax the proof to you? I know several people that have and continue to do so. I had to remain in bed for 3 days after my last 2 changes. I don't have anyone to take care of this. I'm a recent widow and this is a hardship on me. Thanks for any support in this matter. Barbara W. Owens More

We went for our first oil change and they were great! We just moved to the are all the way from Boston and drove down here. We didn’t have an appointment but they accommodated us and fit us right in. just moved to the are all the way from Boston and drove down here. We didn’t have an appointment but they accommodated us and fit us right in. More

You and your employees did an awesome job on my vehicle thank for all you do may God continue to bless you and yourself. Keep up the outstanding work thank for all you do may God continue to bless you and yourself. Keep up the outstanding work More

Although the selection of the type of car we were looking for was limited at this dealership, they went above and beyond to find it at another dealership. for was limited at this dealership, they went above and beyond to find it at another dealership. More

I got a great great deal from Stivers Automotive group twice and the staff there was very pleasant to deal with. I would highly recomend. twice and the staff there was very pleasant to deal with. I would highly recomend. More

Stivers provides good service. I have purchased several cars from Calvin. He always provides great customer service and remembers all his customers. Goes out of his way to make sure you are satisfied with cars from Calvin. He always provides great customer service and remembers all his customers. Goes out of his way to make sure you are satisfied with your purchase. More

Well at first I wasn't happy because of the late response to my phone calls but Nikki in service showed her professional customer service skills and made me a happy customer. Everything went great got my bra to my phone calls but Nikki in service showed her professional customer service skills and made me a happy customer. Everything went great got my brake recall done oil changed all in 1 day. Thank you Shivers Chevrolet More

The dealership head great customer service. Jim Smith found exactly what we wanted and Asher exceeded our needs and desires when it came down to financing. The overall experience was the best I've ever h found exactly what we wanted and Asher exceeded our needs and desires when it came down to financing. The overall experience was the best I've ever had at a dealership. More

Awesome Sales rep and finance manager were great to work with. Got a great vehicle with a good warranty. I highly recommend them to all who want a great deal Sales rep and finance manager were great to work with. Got a great vehicle with a good warranty. I highly recommend them to all who want a great deal with great customer service. More

Service Department was unsatisfactory. 1. Waiting room Service Department was unsatisfactory. 1. Waiting room is not inviting, looks like crap. No coffee was made that whole morning. 2. The Advisor was Service Department was unsatisfactory. 1. Waiting room is not inviting, looks like crap. No coffee was made that whole morning. 2. The Advisor was complaining that they are always short on mechanic's on the weekends and see as much vehicles as they do during the week. Even told me that management is aware but refuses to do anything about it. 3. A customer went and inquired about her vehicle to my Advisor "Steven Fair" to get a update. She stated that she had a appointment and wanted to know why her vehicle has not been looked at yet. Steven "the Advisor" told her the appointment only gets you in the bay and that is it. She asked for her vehicle and keys, then she left and was mad as xxxx. I came in for a diagnostic on a coolant leak. I was there at 9:10am and my vehicle was pulled right into the bay. It took until over 2hrs just for that and I had to go find Steven Fair to follow up on it. It had been sitting in his computer but never bothered to come tell me in the customer waiting area. He was busy bumping his gums with another employee and laughing while I stood patiently behind her to get a update. 4. Steven "Advisor" tells me I have a crack in my coolant reservoir and that the part is two days out. I ask him if anyone else had the part. He tells me no and that their computers search all local dealers but they can check for after market. I was pissed and knew that that could not be true, so I immediately started calling other dealers and talking with there service Department. It took me 5mins to locate the part at Jim Hudson GMC. As I was on the phone with jim Hudson GMC they just wanted to verify the part number. Steven was back in the parts department with his parts guy scrambling to find the part as if he got caught in a lie about nobody having it in the local area. I tell them, I'm on the phone with Jim Hudson parts and they want to know what the part number is to verify it. They refuse to give it to me, stating that I can't go get it on behalf of their dealership. I told them I'm not and I will go buy the part and bring it back, it's vehicle and they dont tell me what I can and can not do. GMC told me not to worry about it, they will take care of me and they have the part. I told Steven to go get my vehicle and keys, I'll pay the $70 for the diagnostic. Then I told him to cancel my service appointment. I'm no longer coming back here! 5. I will never buy or recommend anyone to this dealership for any reasons. I will say this, JIM HUDSON GMC IS VERY NICE!!!!! My own chevy dealership is garbage compared to JIM HUDSON. Yall should be a xxxx shame of yourselves! More