Jim Hudson Chevrolet

Professionalism WOW, this was an awkward experience...Kenny was helpful and did what he promised, but everything else was sterile...Oscar was acomidating, but was not WOW, this was an awkward experience...Kenny was helpful and did what he promised, but everything else was sterile...Oscar was acomidating, but was not familiar with process or products...We had to send vehicle back to shop for additional service and parts department was not involved with missing floormats. I would like to compare this with Hendrick dealerships where everyone gets involved with buying experience, from receptionists, salespeople, parts, business manager and specialty folks that explain all the features of new vehicle...Hendricks would be a 10 and Stivers would be a low 3. You Have A Lot Of Work To Do!! Thanks, Russell Skipper More

Never call you with updates. Don’t call you back. Long wait times. Dropped my car off and it didn’t get looked at for 5 days. 2018 vehicle and I’ve had to take it to the shop 4 ti Don’t call you back. Long wait times. Dropped my car off and it didn’t get looked at for 5 days. 2018 vehicle and I’ve had to take it to the shop 4 times in 8 months. When I get the car back it is fixed but it is ridiculous to have to get a new car worked on that often. More

Great Service Brought my truck in for service a oil and filter change. Also had the front end and brakes looked at. Scheduling the appointment was quick and easy o Brought my truck in for service a oil and filter change. Also had the front end and brakes looked at. Scheduling the appointment was quick and easy online, when I arrived I was checked in quickly. Phil did a great job of handling my requests He kept me informed on the status of the repair Miss Niki at the Service Counter is always pleasant and professional I had asked for a loaner vehicle, a great option in my opinion Miss Niki had all the paperwork ready before I arrived so the wait time was very short. She is such a pleasure to deal with. I have always gotten excellent service from Stivers and highly recommend them if you need service on your Chevrolet More

Buying used truck Found truck on the internet they had in stock. Mr. Japps contacted me. We haggled a bit, took what was a good offer and I drove home in a practically Found truck on the internet they had in stock. Mr. Japps contacted me. We haggled a bit, took what was a good offer and I drove home in a practically new truck. More

2016 truck Great price for the area good customer service they knew what I was asking for and found it I was out less than three hours starting to finish enclose Great price for the area good customer service they knew what I was asking for and found it I was out less than three hours starting to finish enclosed test driving More

Don’t be in a big hurry Dropped my vehicle off due to a misfire from my 2005 Trailblazer creating a flashing CEL. I was told I needed new spark plugs and an oil change and wa Dropped my vehicle off due to a misfire from my 2005 Trailblazer creating a flashing CEL. I was told I needed new spark plugs and an oil change and was charged almost $500. I’ve had the vehicle long enough to know this wasn’t going to fix it. Next day, got the same CEL flashing with misfire so I brought it back. Ended up being no.5 ignition coil after all. It took from Thursday afternoon to Tuesday morning to replace. They didn’t charge me labor; just the part ($260 w/tax) for it but it took an entire week beginning to end to fix the problem. Unsure if I’d bring it back there unless it was a dire emergency. They were nice enough but I felt like the underlying issue could have been fixed initially instead of having to come back and leave it again. The communication was good at first but I had a tough time trying to stay abreast about what the status was dealing with 3 separate maintenance service personnel. I’m glad to have my vehicle back! More

Awesome day at stivers! Oscar took care of me from the beginning til the end. He made sure that all my demands wer met. I highly recommend this dealership due to the fact tha Oscar took care of me from the beginning til the end. He made sure that all my demands wer met. I highly recommend this dealership due to the fact that they will make sure you get the deal you wanted. They made it really easy for me! More

Seat belt holder replacement Excellent customer service from Nikki as always. She speaks calling me by my name. Mr. Worsham privided the best customer service I had in a very lon Excellent customer service from Nikki as always. She speaks calling me by my name. Mr. Worsham privided the best customer service I had in a very long time from service dept. he explained to me what was being done to my vehicle; he gave me an estimated time it would take to complete; he kept me informed on the progress. I could tell he was a Christian by his caring, positive attitude. More

Service Was already disappointed when I purchased the car because it was not cleaned properly. No courtesy car wash after service. I think I will be going to Was already disappointed when I purchased the car because it was not cleaned properly. No courtesy car wash after service. I think I will be going to another dealership for service. Sales department was good but not happy with service after the sale. More

Price I gave them a 2 because of the price. I know the dealership is always high compared to repair shops but the price I was quoted was ridiculous. I gave them a 2 because of the price. I know the dealership is always high compared to repair shops but the price I was quoted was ridiculous. More