Jim Hudson Chevrolet

A Really Great Experience I was treated very well when I went to have my tire pressure checked and have a nail removed from my tire. I'm so thankful for the courteous service I was treated very well when I went to have my tire pressure checked and have a nail removed from my tire. I'm so thankful for the courteous service that was given to me.. More

They were very unorganized and had multiple problems with getting everything together. They didn’t explain things very well and were just horrible. I have been calling all week and no call back getting everything together. They didn’t explain things very well and were just horrible. I have been calling all week and no call back More

Car service was completed in the time stated by the service planner. I received a phone call to say my vehicle was ready for pick up. was completed in the time stated by the service planner. I received a phone call to say my vehicle was ready for pick up. More

Super service! They always take the best care of me and my car. Nikki is awesome! Always so friendly and sweet! Only place I take my car. my car. Nikki is awesome! Always so friendly and sweet! Only place I take my car. More

Wouldn't take my phone call I have a beautiful truck that was involved in an accident. It had less than 2,000 miles on it, and hadn't had the oil changed. The insurance compani I have a beautiful truck that was involved in an accident. It had less than 2,000 miles on it, and hadn't had the oil changed. The insurance companies will not take a Kelly Blue Book evaluation as diminished value. I called to speak to some at this dealership and could not get past the receptionist. She put me on hold twice, spoke to the Sales Manager, but never offered that I could speak with him in person. My call was disconnected, I called back again, and still, she would not put the Sales Manager on the phone. I wanted to get a new vehicle, and trade mine in. Your customer service is deplorable....why buy from someone who cannot be bothered to speak on the phone? You lost a sale today, Stivers Chevrolet. Your time is no more valuable than mine, but I did have something of value to give you. My business, which you lost, and didn't even know it. Shameful practice of ignoring a potential customer. More

Rotated tires, ended up with low air pressure in 3 of 4 tires. Second trip in for a engine harness recall, still not complete, will require another service call. tires. Second trip in for a engine harness recall, still not complete, will require another service call. More

I am happy with my purchase of the Chevrolwt Equinox. The truth is, I was ready to walk out of the showroom when I was presented with the payment options on the Equinox. However, Mr. Wright was willing The truth is, I was ready to walk out of the showroom when I was presented with the payment options on the Equinox. However, Mr. Wright was willing to work with me on a deal that was more palatable to me and my pocket. So far, the car rides well (I have driven the Equinox before on a trip to Miami, FL) and I like the way it handles the road. Most of all, it was a pleasure to work with Calvin Wright, as he was courteous and made my family feel welcomed at the dealership. More

Worst Auto Service Experience Ever A brief summary of my experience for your reference - Appointment at 9AM; no call from dealership by 4PM so I called; put on hold for 30+ minutes by s A brief summary of my experience for your reference - Appointment at 9AM; no call from dealership by 4PM so I called; put on hold for 30+ minutes by service tech (my cellphone timed it); no one ever came back to the telephone; hung up; called again; hold time was 15 - 20 minutes; finally got an answer with diagnostics as to what was wrong; clearly was not getting fixed that day; next day at check out normal cash lady was not there; checked out by service tech and was clearly not a priority; took 30-45 minutes to be served and no one was in line ahead of me; to top off customer service experience, they could not find my car in the lot so I had to walk out and find it myself. Note - i have never responded to an online service survey before, but the service was so poor that I thought I should take the time to let Mr. Stivers know. Something needs to be fixed with your customer service. More

GOOD JOB ON TIME! CAME IN FOR OIL CHANGE ,VERY GOOD AND ON TIME.FRIENDLY.I APPRECIATE EVERYTING THAT WAS DONE ON MY CAR ,SUPERIOR CUSTOMER SERVICE,GOOD JOB. CAME IN FOR OIL CHANGE ,VERY GOOD AND ON TIME.FRIENDLY.I APPRECIATE EVERYTING THAT WAS DONE ON MY CAR ,SUPERIOR CUSTOMER SERVICE,GOOD JOB. More

The service team is great. Niki is a sweetheart. I hate getting continuous emails from the sales team... I just purchased a new car from Leigh who is wonderful, but I'm not looking for another one. getting continuous emails from the sales team... I just purchased a new car from Leigh who is wonderful, but I'm not looking for another one. More